HESK.com @HESKdotCOM

A simple, secure and FREE user friendly help desk! hesk.com Joined October 2014

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HESK.com @HESKdotCOM

3 weeks ago

#HESK 3.6.4 has been released to fix a few bugs while we work on 3.7.0. To update your Hesk: 1. login to your Hesk admin 2. go to Settings > General 3. click the "Check for updates" link 4. follow instructions Hesk Cloud customers will be updated automatically👍

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HESK.com @HESKdotCOM

2 months ago

We released #HESK 3.6.3 today to fix broken KB ratings in the 3.6.x series. To update your Hesk: 1. login to your Hesk admin 2. go to Settings > General 3. click the "Check for updates" link 4. follow instructions Hesk Cloud customers will be updated automatically.

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HESK.com @HESKdotCOM

2 months ago

#HESK 3.6.2 is now available, fixing a few bugs. To update your Hesk: 1. login to your Hesk admin 2. go to Settings > General 3. click the "Check for updates" link 4. follow instructions Hesk Cloud customers will be updated automatically. Enjoy!

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HESK.com @HESKdotCOM

3 months ago

#HESK 3.6.1 is now available, fixing a few bugs. To update your Hesk: 1. login to your Hesk admin 2. go to Settings > General 3. click the "Check for updates" link 4. follow instructions Enjoy!

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NextGen Gamer @n3xtg3ngam3r13

3 months ago

@HESKdotCOM Such an underrated software for Help Desk support. I manage a school with 2 campuses and every day was like drowning. Found HESK and with IMAP feature for email to ticket is just a blessing. LOVE HESK 😍 support is incredibly fast and Forum based just amazing.

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HESK.com @HESKdotCOM

3 months ago

#HESK 3.6.0 has been released, featuring: - recurring tickets (cloud only) - multiple staff on a ticket - linked tickets - custom ticket priorities - attachments can be added directly to emails - auto-install language packs Release notes are here: developers.phpjunkyard.com/viewtopic.php?…

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HESK.com @HESKdotCOM

3 months ago

🚀 Love using Hesk? Help us reach more people by voting for Hesk on Softaculous! It only takes 20 seconds, and every vote means the world to us. Thank you! 👉 softaculous.com/rate/HESK #SupportSmallBiz #HelpDesk #Hesk

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HESK.com @HESKdotCOM

6 months ago

#HESK 3.5.3 is now available, fixing a few bugs. To update your Hesk: 1. login to your Hesk admin 2. go to Settings > General 3. click the "Check for updates" link 4. follow instructions Enjoy!

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HESK.com @HESKdotCOM

8 months ago

#HESK 3.5.2 is now available. This is primarily a bugfix release with some minor UI improvements. To update your Hesk: 1. login to your Hesk admin 2. go to Settings > General 3. click the "Check for updates" link 4. follow instructions Enjoy!

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HESK.com @HESKdotCOM

10 months ago

#HESK 3.5.1 is now available, fixing a couple of bugs in 3.5.0. To update your Hesk: 1. login to your Hesk admin 2. go to Settings > General 3. click the "Check for updates" link Enjoy!

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HESK.com @HESKdotCOM

10 months ago

A lot has changed in Hesk 3.5.0 logic and structure. Please test version 3.5.0 first on a test database to ensure it works well for you before applying it to a live help desk. Report any issues to us at developers.phpjunkyard.com/viewforum.php?… so we can fix them quickly. Thank you!

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HESK.com @HESKdotCOM

10 months ago

#HESK 3.5.0 has been released, featuring: - customer accounts, - multi-page service messages, - barcode on the ticket print page, - improved mobile experience, - 100 custom fields and much more. Release notes are here: developers.phpjunkyard.com/viewtopic.php?…

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HESK.com @HESKdotCOM

11 months ago

Due to their upcoming policy changes, we will discontinue @DigitalRiverInc as our payments processor. Does anyone here have experience with @FastSpring or @PaddleHQ? Or some other "Merchant of Record" provider?🤔

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HESK.com @HESKdotCOM

a year ago

#HESK 3.4.6 is now available fixing a security issue and a minor bug. All Hesk users are encouraged to upgrade to 3.4.6. Cloud users are upgraded automatically. To update your Hesk: 1. login to your Hesk admin 2. go to Settings > General 3. click the "Check for updates" link

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HESK.com @HESKdotCOM

3 years ago

Want to reduce table padding in #HESK 3.3.0? Here's a nifty trick: 1. Go to Admin > Settings > General 2. find "Admin CSS" 3. select "Load an extra custom style file for the admin panel" 3. enter URL of the included "/css/reduce_table_padding.css" file on your server 4. Voila!

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HESK.com @HESKdotCOM

a year ago

Positive ratings and reviews motivate us to continue developing Hesk. Please take a moment to: Rate or review Hesk at Capterra: capterra.com/p/156452/HESK/ Rate or review Hesk at Softaculous: softaculous.com/apps/customers… A huge thank you!