ITSM Practitioner @ITSM_guides
Online publisher of #ITSM Practitioner e-books and guides from an international panel of contributors, available in English and French. theitsmpractitioner.com Paris, France Joined November 2012-
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When It analysts predict the end of ITSM... wp.me/p320Mc-3e
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Does the way ITSM training is provided today really fit what companies expect? wp.me/p320Mc-30
IT trends impacts on Change and Release Management Processes wp.me/p320Mc-2N
Ebook distribution on online store wp.me/p320Mc-2f
Service Catalog or Technical Service Catalog? in what it is different and for whom? wp.me/p320Mc-1Z
MDM a new line of the IT Service Strategy wp.me/p320Mc-1X
A reminder of a common IT support organization structure wp.me/p320Mc-1T
What makes the strength of a SSP (for Small Service Provider), it is among the first ones its sales… wp.me/s320Mc-112
Does yur organization experience some decision-making authority conflicts? wp.me/p320Mc-1H
Have you heard of the Trains and Travelers metaphor? wp.me/p320Mc-1r
Do you think DCIM tools can be part of ITSM strategies? wp.me/p320Mc-1p
Poor level of motivation in Service-Desk positions can be turned into great involvement wp.me/p320Mc-1j
ITSM Practitioner retweeted
ITSM Practitioner retweeted
URGENT Malware Infection Notification Infected emails claim to be from HMRC or Companies House Please Read & RT >> tinyurl.com/SBS-anti-malwa…
Do vendor's solution offers really follow the evolution of customer's maturity? wp.me/p320Mc-1c
ITSM project: Approach for planning wp.me/p320Mc-1a
ITSM Practitioner retweeted
Launch of theITSMpractitioner.com wp.me/p320Mc-9 via @ITSM_guides
ITSM Practitioner retweeted
Are you planning an out-of-the-box #ITSM tool implementation? Read ow.ly/n46tY before you start!
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