InfoSlips @InfoSlips
Documents Reinvented. Paper does not work in a Digital World. Replace flat paper documents with engaging,interactive InfoSlips on laptops, tablets or mobiles. infoslips.com South Africa Joined April 2010-
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A lost giraffe. A hotel. A story that still makes us feel. Joshie the Giraffe showed us how playful storytelling can create unforgettable customer loyalty. At InfoSlips, we help brands turn everyday moments into stories worth sharing. #JoshieTheGiraffe #Storytelling #InfoSlips
Facts tell. Stories connect. Great brands don’t just share data — they tell stories that inspire trust, emotion, and action. At InfoSlips, we turn complex information into engaging narratives that resonate. #Storytelling #CustomerExperience #InfoSlips #DigitalNarratives
Uplifting engagement isn’t just good CX — it’s good business. When customers feel seen, supported, and valued, loyalty grows. At InfoSlips, we design communications that elevate the customer journey — one meaningful moment at a time. #CustomerEngagement #CX #InfoSlips
Compassion isn't a soft skill — it's a service strategy. Compassionate communication builds trust, eases friction, and turns customers into advocates. At InfoSlips, we help brands speak with clarity and care — because every message matters. #CustomerExperience #InfoSlips
When services are designed for people, not just processes, magic happens. Human-centric experiences build trust, loyalty, and lasting relationships. At InfoSlips, we turn data into meaningful, personalised moments that truly matter. #HumanCentric #CX #DigitalEmpathy #InfoSlips
People may forget what you said, but they'll never forget how your brand made them feel. At InfoSlips, we help brands create emotionally intelligent customer communications that connect, not just inform. #CustomerExperience #BrandEmotion #InfoSlips
LEGO’s “Master of Spinjitzu” letter – Seven‑year‑old Luka Apps lost his new Jay ZX minifigure. A rep “consulted Sensei Wu,” mailed a replacement plus extras, and wrote an in‑universe letter praising Luka’s loyalty. #CustomerCentricCommunication
As a regular visitor of Nashville Opryland Resort, Christina McMenemy wanted to buy the same spa sound clock radio that she had found in the hotel rooms. She claimed that it made her sleep better than ever, and was decisive in finding and buying one. #Attentiveness
LPs expect instant clarity, tailored insights, and seamless digital experiences; however, traditional investor communications are falling short. #AIinFinance #InvestorCommunications #PrivateEquity linkedin.com/pulse/from-sta…
Omnichannel is noise. Omnificence is nuance. 📞📧📱 Omnichannel tries to reach you everywhere. ✨Omnificence knows exactly where you are, what you need, and how to say it. With #InfoSlips, you don’t just send — you resonate.
🐲 Think your customer communications are just necessary evils? Think again. Like dragons, they’re misunderstood—fierce, yes, but trainable.🐉 Unleash your inner Hiccup and turn statements into storytelling with InfoSlips.✨📜 linkedin.com/pulse/how-trai…
⏱️ Miscommunication costs more than time - it costs trust, money, and customers. #InfoSlips #CustomerExperience #Miscommunication #DigitalTransformation #SupportCosts #InteractiveDocs linkedin.com/pulse/real-cos…
New Rules of CCM 10 of 10: 🚀Ready for Autonomous CCM? Imagine a world where communication writes itself — based on behaviour, context, and predictive AI. ✅ Your AI knows when to engage, what to say, and how to say it. CCM is becoming self-driving. Are you buckled in?
New Rules of CCM 9 of 10: 🌐The New CCM is Experiential CCM used to be output. Now, it’s orchestration. From static PDFs to living experiences — we’re building micro-journeys, not just messages. 📲 Your monthly bill? It’s now a personalized CX portal.
New Rules of CCM 8 of 10: 🤝Trust Comes With Transparency AI in CCM is powerful — but trust is earned. 🔍 Show customers what data you use. Let them control their preferences. 🤖 “Hi, I’m an AI — here’s how I personalized this for you.” Transparency builds loyalty.
New Rules of CCM 7 of 10:👂AI That Listens AND Learns Legacy CCM just talked to customers. New CCM? It listens. 🎧 Sentiment analysis + behavior signals = communication that learns and improves. Every message becomes a lesson. 🧠 This is CCM with memory.
New Rules of CCM 6 of 10: 🧭 Real-Time Relevance Your customer doesn’t wait. Neither should your communication. With adaptive AI, every message morphs in real-time, responding to current behaviour, not last month’s data. ⏱️ Why batch when you can be in the moment?
New Rules of CCM 5 of 10: 📈 Metrics that Matter. “Sent” ≠ “Success.” In the AI era, delivery is just the start. 💬 What did they click? Where did they pause? Did it change behavior? 👉 Measure engagement, not just output. Because impressions fade, but experiences stick.
New Rules of CCM 4 of 10: 🔄 Omnichannel with AI Harmony. 💥 Consistency isn’t optional. It’s expected. Whether it’s print, app, email, or text — customers want seamless, smart conversations. AI makes it happen in milliseconds. 🔗 Say goodbye to channel chaos.
New Rules of CCM 3 of 10: Turn Statements into Conversations. That “PDF” is tired. Let’s talk interactive. Statements today are responsive, clickable, AI-enabled. Embedded chatbots. Tailored insights. Dynamic content. 💡 Why send a monologue when you can start a dialogue?

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