SmartScaleSync @SmartScaleSync

This account is for announcements & status updates. If you have any questions/issues please send an email to [email protected] smartscalesync.com Joined February 2019

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SmartScaleSync @SmartScaleSync

3 months ago

Ok we've patched the issue, weight syncing to TrainerRoad is restored.

SmartScaleSync @SmartScaleSync

3 months ago

Ok we've patched the issue, weight syncing to TrainerRoad is restored.

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SmartScaleSync @SmartScaleSync

3 months ago

TrainerRoad made some changes which broke our integration. We are investigating.

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SmartScaleSync @SmartScaleSync

3 months ago

Ok this issue has been fixed. Fitbit made an undocumented change breaking the weight upload endpoint. They actually haven't provided assistance yet but someone else on the internet figured it out.

SmartScaleSync @SmartScaleSync

3 months ago

Ok this issue has been fixed. Fitbit made an undocumented change breaking the weight upload endpoint. They actually haven't provided assistance yet but someone else on the internet figured it out.

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SmartScaleSync @SmartScaleSync

6 months ago

Our legacy site was deleted today. This does not impact anyone, it's just an fyi.

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SmartScaleSync @SmartScaleSync

7 months ago

patched an issue this morning that was preventing users from connecting their TrainerRoad accounts

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SmartScaleSync @SmartScaleSync

8 months ago

TrainerRoad is having a partial outage right now; some users are unable to update their weight.

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SmartScaleSync @SmartScaleSync

9 months ago

Ok they've fixed the issue. SmartScaleSync uploads to TrainerRoad are working again.

SmartScaleSync @SmartScaleSync

9 months ago

Ok they've fixed the issue. SmartScaleSync uploads to TrainerRoad are working again.

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SmartScaleSync @SmartScaleSync

9 months ago

there's a bug with TrainerRoad right now - you are unable to update your weight manually (and as a result SmartScaleSync is also unable to update your weight in TrainerRoad).

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SmartScaleSync @SmartScaleSync

9 months ago

Garmin made some updates to their API and this broke things temporarily. We've updated the system and weight syncing to Garmin has resumed.

SmartScaleSync @SmartScaleSync

9 months ago

Garmin made some updates to their API and this broke things temporarily. We've updated the system and weight syncing to Garmin has resumed.

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SmartScaleSync @SmartScaleSync

9 months ago

We are currently experiencing an outage uploading weighins to garmin. We are investigating.

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SmartScaleSync @SmartScaleSync

10 months ago

false alarm; our TrainerRoad integration is still working if you have an active TrainerRoad account. TrainerRoad no longer lets you update your weight if your membership has expired.

SmartScaleSync @SmartScaleSync

10 months ago

false alarm; our TrainerRoad integration is still working if you have an active TrainerRoad account. TrainerRoad no longer lets you update your weight if your membership has expired.

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SmartScaleSync @SmartScaleSync

10 months ago

There were some changes on the TrainerRoad side and now our TR integration is down; should have it patched today.

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SmartScaleSync @SmartScaleSync

10 months ago

we made a small change to our Wyze integration, you know have 24 hours (instead of 15 minutes) to sync your Wyze scale with the Wyze app in order for SmartScaleSync to process your weighin.