VisualCue @VisualCue

Real-Time Operational Intelligence Fueling Action #BigDataVisualization #OperationalIntelligence visualcue.com Provo, UT Joined March 2012

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Ken Kraetzer @KenKraetzer

5 years ago

"Closing #Feedback loop, close to real time, empowers agents to see difference they are making on day to day basis" That's Geoff Beckstrom of Cuefit.com by @VisualCue on providing #contactcenter agents with KPI data, more at: youtu.be/DJisOIE6tXM @cbsiservices

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VisualCue @VisualCue

5 years ago

To help Call Centers get important messages to Agents we are releasing our CueFit Communication Center for free through July 1st. To sign up, visit: cuefit.com/communicationc…

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PACE @PACEassociation

6 years ago

We are thrilled to announce the ACX'19 #PACEAwards winners! Here begins the series! The #Winner for the #ACX19 Technovation Award for Product is @VisualCue for their product, CueFit. Congratulations!! Stay tuned as we unveil the rest of the winners! #success #award

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VisualCue @VisualCue

8 years ago

Do you want to learn about the benefits of real-time operational intelligence in contact centers? Read about it here: visualcue.com/what-is-real-t…

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VisualCue @VisualCue

8 years ago

Happy #InternationalWomensDay

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VisualCue @VisualCue

8 years ago

Become a self-sustaining contact center by developing leaders from within. Read about it here: icmi.com/Resources/Peop…

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VisualCue @VisualCue

8 years ago

How to use tech to track your contact center data. Read about it here: visualcue.com/tech-in-contac…

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VisualCue @VisualCue

8 years ago

Not all leaders in contact centers have leadership titles. If every team member lifts where they can then the organization as a whole can move forward with success. Learn more: icmi.com/Resources/Peop… #success #BusinessNews

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VisualCue @VisualCue

8 years ago

Do you know the difference between business intelligence and operational intelligence? Learn about it here: bit.ly/2BLIfvb #OperationalIntelligence

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VisualCue @VisualCue

8 years ago

It is a data-driven world we live in and now is the time for contact centers to learn to better navigate through the data they use. Visit ubm.io/2FwkmKC for the full infographic.

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VisualCue @VisualCue

8 years ago

Contact center success starts with hiring the right team members! Start by reading this article: icmi.com/Resources/Hiri…

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VisualCue @VisualCue

8 years ago

Trust between managers and agents is key to an efficient contact center. Here are 5 things to avoid doing as a leader in a contact center: ubm.io/2DCCtB2

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VisualCue @VisualCue

8 years ago

Agents are the backbone to contact centers and as it turns out, empowering them is a great way to find success! Read about it here: customercontactweekdigital.com/agent-engageme…

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VisualCue @VisualCue

8 years ago

Never stop moving forward! #MLKDay

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VisualCue @VisualCue

8 years ago

Time is money...so save as much as possible! Read about it here: visualcue.com/five-steps-to-…

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VisualCue @VisualCue

8 years ago

Here is an excellent list of ways to improve the quality score of your contact center. Check it out here: blog.playvox.com/11-ideas-of-ho… Thanks for sharing @playvoxcx!

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VisualCue @VisualCue

8 years ago

Time to set some goals for success! Here are some simple tips on how to be a more successful contact center manager. Read about it here: bit.ly/2qewXz3