Customer Consulting Network @ccn_ltd
Training and consulting services for professionals and organisations seeking to advance their Customer Success function ccn-ltd.com London Joined October 2020-
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Following46
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Can Customer Success Managers learn more about their Customers by reviewing Technical Support Tickets together with their Support Team? . . . The collaboration between Customer Success Managers and the Support Team in many organizations is often limited t…lnkd.in/gya-NNm
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It was an honour to be a guest on Matt Wolach’s SaaS-Story in the Making Podcast recently. Matt’s Podcast features SaaS leaders and inspirational figures from the world of Software on a weekly basis, with practical advice and lear…lnkd.in/gP23Yg6 lnkd.in/g_ZSGMY
Customer Success folks, do you work closely with your Marketing team to publish Success Stories for your customers? . . . The importance of a close collaboration between CS & Marketing is often overlooked in many organizations. Today I will focus only on…lnkd.in/g9NSNUh
Why is a Customer Health Review important and what is the best way to conduct one? . . . A 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐇𝐞𝐚𝐥𝐭𝐡 𝐑𝐞𝐯𝐢𝐞𝐰 (CHR) is a meeting between a CSM and their customer counterpart(s), where they review the status of the account and mutua…lnkd.in/gST66j3
John Tzagkarakis @tzagkarakis
10 Followers 74 Following Football fan, music & movie collector and Customer Success Manager @AVEVA #IIoT #DigitalTwin #IoT #4IR #DigitalTransformation #AI #Industry40
Pervin Shaikh @AimHighLtd
6K Followers 5K Following Executive Coach obsessed with propelling pros to dominate their field. Strap in—change hits hard and fast!
kathrynp45 @kathrynp45
140 Followers 266 Following Customer Success master who loves snow skiing, hiking, hot yoga, travel, geoducking and the Seattle food scene.
Ashley Baber @ashleyXbaber
504 Followers 575 Following Vice President of Account Management, Cvent | Sales & Startup Savvy | Event-Tech Expert | Jet-Setter
Alex Bakula-Davis @AlexBDavis
368 Followers 360 Following VP of Customer Success at Clearstory & wild optimist. I miss Legos.
Peter Armaly 🇨🇦 @peterarmaly
2K Followers 2K Following Customer engagement researcher and fiction book lover. Anti-fascist. #author #customersuccess #cx #space #marketing
Barry Ross @BarryRoss
1K Followers 1K Following Co-founder of Ross & Ross International #DigitalTransformation #train #coach #assessments - Grow #CRM #CustomerSuccess #EmployeeSuccess #future #CEO #SMB
David Lahey @dlahey
379 Followers 63 Following Chief Customer Officer | Advisor | Founder Passion for #leadership #RevenueGrowth #CustomerSuccess #cx #ex #operations Exits from @TalixHealth @Jobvite +4 more
Summers McKay (she/he... @summersmckay
2K Followers 3K Following Love is good for everyone & so is smart business MarketingEducator, OceanLover, PeopleParent, DogMom, & CrazyCatLady always learning.
Salesforce @salesforce
585K Followers 131K Following We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Tweet @AskSalesforce for help
CS in focus @csinfocus_
379 Followers 365 Following The #CustomerSuccess team for the #CustomerSuccess community.
Keri Keeling @M1sskaos
633 Followers 541 Following Head of Customer Success Enablement @Oracle #CustomerSuccess Maven, #Netpromoter Nerd, Adrenaline Junkie, and all around Mischief Maker
Anthony Kapitanski�... @kap_anthony
147 Followers 423 Following tech geek interested in B2B partnerships and business development. UCLA alum - Poli Sci (IR).
Your Success Partner @CXSuccess
753 Followers 1K Following Customer Success Management is about building relationships & bringing value to the B2B/B2C partnership #CustomerSuccess #ClientSuccess #CustomerExperience #CX
Mark Silver @SuccessFullBlog
340 Followers 581 Following Finding ways to ease #customer #retention and minimize #churn, with the help of the best in the business. Big fan of funny GIFs #customersuccess
Nils Vinje @NilsVinje
899 Followers 320 Following Customer Success Consulting - helping SaaS companies make renewals predictable.
Natero @NateroEngine
791 Followers 253 Following Data-driven Customer Success Management software. Tweets about #CustomerSuccess #SaaS #B2B #CustomerExperience #CX
Mikael Blaisdell @MikaelBlaisdell
1K Followers 129 Following Analyst, Writer, Advisor. Director of the Customer Success Association.
Allison Pickens @PickensAllison
3K Followers 135 Following Solo GP, former COO at Gainsight, Board Director. Love big ideas and bringing people together around them. https://t.co/qmYqVsOMvQ
SuccessHACKER @success_hacker
5K Followers 4K Following SuccessCOACHING is reinventing the #CustomerSuccess training experience for CS Leaders, Customer Success Managers, and aspiring CSMs.
ESG @ESGsuccess
163 Followers 127 Following ESG delivers Customer Success as a Service (CSaaS). We build and support customized programs that extend, optimize, and grow your Customer Success organization.
Totango @Totango
7K Followers 1K Following Software and services to help CS and sales teams grow customer revenue. #clg #customeledgrowth
Salesmachine @salesmachine_io
3K Followers 4K Following The first Product-led Sales & Customer Success Platform. We connect to your #SaaS and give #teams insights and tools to power your #productledgrowth
ClientSuccess @clientsuccess
2K Followers 673 Following #1 Customer Success platform for B2B SaaS companies. We help you proactively manage your customers, measure customer health, & maximize your revenue.
David Sakamoto @hapapower
1K Followers 307 Following Life neophyte endlessly seeking to be a connoisseur. Smiling member of the human race. Thankful husband & father. Passionate for customer success. I love tacos.
Dave Blake @davecblake
1K Followers 592 Following Founder/CEO ClientSuccess | customer success leader | Husband | Father of 5 | BYU Football
Irit Eizips @iriteizips
3K Followers 2K Following Top 100 Customer Success strategist since 2013. Expert in helping companies scale CS operations. Offers research, strategy and technology services.
ARI HOFFMAN @arigobie
2K Followers 2K Following I love learning and connecting others!!! https://t.co/GpP7v8KilX and my family consume me!!! #lifeandlove #successfanatic 🤙
Bill Cushard @billcush
7K Followers 5K Following Rebel Intrapreneur podcast | Reversed-sponsored ultrarunning athlete.
Nicolle Paradise @NicolleParadise
2K Followers 85 Following #FinTech Change Management | Advisor, Investor at @spekitapp | Traveled to all 🌎 7 continents. Yes, Antarctica is chilly.
Lauren Costella @lcostella
421 Followers 267 Following Former #Stanford swimmer turned #customersuccess evangelist & VP of CS for @goodtimeio and the creator of the Customer Success Playlist (#CSPlaylist)
Strikedeck, a Medalli... @strikedeck
6K Followers 6K Following Strikedeck is building a revolutionary new #CustomerSuccess automation solution to deliver an outstanding customer experience. http://t.co/7gszfoYMvX
CSM Practice @CsmPractice
1K Followers 3 Following The first customer success consulting firm for scalable best in class strategies to increase expansions, retention and advocacy.
The Success League @TSLCustomers
866 Followers 78 Following The Success League is a consulting firm that helps growing businesses plan, build and expand their #CustomerSuccess teams. @KristenHayer, Founder & CEO
Kristen Hayer @KristenHayer
914 Followers 242 Following The Success League's CEO @TSLCustomers. We help build and grow amazing #CustomerSuccess teams!
Boaz Maor @BoazMaor
613 Followers 50 Following Passionate about #CustomerSuccess, startup executive, speaker and writer about customer success. Believe in people.
Ralf Wittgen @RWittgen
77 Followers 75 Following Client Success is the future sales - Get ready for this shift in mindset and change the DNA of your business!
sue farrance @naggingsue
2K Followers 2K Following Passionate about Customer Success, Networking, Tiki and a whole load of weird and wonderful stuff
CSMatt @MattMyszkowski
1K Followers 559 Following Customer Success Leader with over 15 years experience | Husband. Dad. LFC. Grassroots football. Futsal.
Customer Success Netw... @CxNetworkOrg
1K Followers 282 Following We are a not-for-profit European #customersuccess community where we aim for: Every Customer Success Manager has someone to ask for help.
TSIA (Technology & Se... @TSIACommunity
12K Followers 4K Following TSIA, the creator of the LAER model, is a trusted subscription-based research and advisory company supporting 40,000+ industry leaders worldwide.
Gainsight @GainsightHQ
13K Followers 1K Following The durable growth platform for customer success, product, community, and customer education teams.
Nick Mehta @nrmehta
33K Followers 7K Following CEO @gainsighthq #customersuccess; family, football, philosophy, physics, fashion, Tay-Tay, The Boss. "Do I dare disturb the universe?”
Pervin Shaikh @AimHighLtd
6K Followers 5K Following Executive Coach obsessed with propelling pros to dominate their field. Strap in—change hits hard and fast!Trends for United States
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