Before the short hiatus, I had the opportunity to talk to Daria Danilina, Co-Founder and CCO at @SalesroomApp
During our conversation, we talked about:
🧰 A whole new “virtual” etiquette to engage with customers 👩🏽💻
🧰 The new era of Sales ⏭
#csmtoolbox#podcast#startup
⏳ 6 days left to submit nominations for the 2022 EMEA Customer Success Excellence Awards - closing May 15th! To celebrate the final week of nominations, use the access code CSE20 to get 20% off tickets to the awards ceremony in London on June 15th! #awards#customersuccess
Heading to Dublin airport T2. Taxi driver asks at what time is my flight. I say: “9.55am gate closes” He’s like: you’re way early!” 😅 better early than late these days!! Let’s see how I get on 🤞🏽 ☘️
February has been quite eventful so far!
Philipp Wolf from @CustifySRL joined me to talk about:
🧰 How their CS Team practice what they preach
🧰 Health scores (good and bad ones!)
🧰 The reality of being an entrepreneur and more…
#csmtoolbox#podcast#CustomerSuccess#SaaS
🚨 Last episode of 2021 is out 🚨
And it features @esbenfj, Co-founder and Chief Growth Officer at @getuserflow
We talked about:
🧰 What they have learned from customers feedback
🧰 #PLG, customer led growth and more…
#CSMtoolbox #podcast#customersuccess#CSM
🚨 This week's episode featured William Stevenson, COO & Founder at @onboardio
During our conversation, we talked about:
🧰 An evolving workforce ⏭
🧰 Customer feedback and those lightbulb moments💡 and more...
#csmtoolbox#podcast#customersuccess#leadership#saas
This week’s episode features @katya_howard, conversion copywriter and strategist for growing B2B SaaS startups.
We talked about:
🧰 What is copywriting? 🤔
🧰 What’s in it for the customer when we're engaging with them through email and more...
#copywriting#conversioncopy
This week's episode features @lightling, Director of Collaboration Superpowers.
During our conversation, we talked about:
🧰 Tips for meeting engagement
🧰 Skills to learn for online facilitation
🧰 The future of remote collaboration and more…
#remoteworking#csmtoolbox
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