Charlotte Witsø @cwitso
Senior Policy Researcher at @CitizensAdvice. Mainly write about post and postal regulation 📮 Views my own etc. London, England Joined May 2015-
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This is mad - @CitizensAdvice helps 1 person every 5 seconds with cost-of-living issues. Big opportunity now for @UKLabour to fix it if this exit poll is right!
This is mad - @CitizensAdvice helps 1 person every 5 seconds with cost-of-living issues. Big opportunity now for @UKLabour to fix it if this exit poll is right!
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Charlotte Witsø retweeted
Voting today? 🗳️ Here's what you need to remember ✅ #GeneralElection
Charlotte Witsø retweeted
Worried your #PostalVote won't arrive in time? Here's what to do ⤵️ #GeneralElection
Worried your #PostalVote won't arrive in time? Here's what to do ⤵️ #GeneralElection https://t.co/4Jrz3IpMRo
Charlotte Witsø retweeted
Our Money Adviser Abi, worked hard to have the debts written off on discretionary grounds given the client's difficult circumstances - we've just heard the final one has been cleared! #WeAreCitizensAdvice
Charlotte Witsø retweeted
“It’s heartbreaking to admit this as the leader of the nation’s biggest and best-known advice provider, but sometimes advice simply isn’t enough.” 💷 Dame Clare Moriarty, chief executive of @CitizensAdvice writes for the Big Issue. ⬇️ bigissue.com/opinion/genera…
Charlotte Witsø retweeted
In the 5 weeks since this election was announced, @CitizensAdvice has helped 30,000 people with access to crisis support. That’s food banks and charity grants. It's essential that both leaders set out how they plan to tackle the landslide in living standards. #LeadersDebate
Charlotte Witsø retweeted
We're looking for a Senior Fellow to join us for a 6 month fellowship. This role will work closely with our policy staff to assist with JUSTICE’s workstream on securing access to justice: reviewing the Windrush compensation, EU Settlement Scheme & Afghan Resettlement Schemes 👇
Charlotte Witsø retweeted
Rishi Sunak and Keir Starmer will head to Grimsby and Cleethorpes this evening to set out their priorities for government in the #BattleForNo10 Sky News debate. Let's zoom in on what issues are a priority for people living there... ⤵️🧵
Charlotte Witsø retweeted
It was good to talk with the @OxfordCAB team recently about all the amazing work they do supporting local people with specialised advice. We discussed our shared work in supporting people facing the cost-of-living crisis, and holding Royal Mail to account.
Charlotte Witsø retweeted
Delighted to drop in and support @CitizensAdvice Address and Collect campaign. ✉️ People experiencing homelessness can often struggle to receive post because they may have no fixed address, which can stop them getting the services and support they most need.
Charlotte Witsø retweeted
5 years. 5 years we've been raising the problem of post exclusion, and it's only gotten worse. Everyone deserves equal access to post ⤵️ citizensadvice.org.uk/policy/publica…
Charlotte Witsø retweeted
I am grateful to @BBCPanorama for coming to Oxford to discuss the ongoing issues of postal delays facing my constituents. I am in regular correspondence with Royal Mail about these issues. The service really needs to improve. 1/3
This happened to me recently - took seconds to sign up, yet it took 2.5 weeks of emailing and messaging the support team to cancel the service. Why is it always so much harder to exit than sign up? Almost as if companies do this on purpose 🤔
This happened to me recently - took seconds to sign up, yet it took 2.5 weeks of emailing and messaging the support team to cancel the service. Why is it always so much harder to exit than sign up? Almost as if companies do this on purpose 🤔
Beth Foley from @CitizensAdvice talked to Panorama about the serious harm delays cause for our clients⤵️ Late bills, benefit decisions and hospital appointment letters. Royal Mail hasn't delivered for nearly half a decade yet prices have almost doubled📈
Beth Foley from @CitizensAdvice talked to Panorama about the serious harm delays cause for our clients⤵️ Late bills, benefit decisions and hospital appointment letters. Royal Mail hasn't delivered for nearly half a decade yet prices have almost doubled📈
Late post has real consequences - at @CitizensAdvice we continue to support clients who've missed bills, benefit decisions and hospital letters because of Royal Mail delays. Brighton was the second hardest hit area last quarter - only 51.5% of 1st class post delivered on time!
Late post has real consequences - at @CitizensAdvice we continue to support clients who've missed bills, benefit decisions and hospital letters because of Royal Mail delays. Brighton was the second hardest hit area last quarter - only 51.5% of 1st class post delivered on time!
Powerful story from @fsb_policy. At @CitizensAdvice we found 1 in 4 were hit by delays in Dec/Jan. 66% of those received no letters for at least one week. People already wait too long for their post, cutting delivery days in half won't fix the issue.
Powerful story from @fsb_policy. At @CitizensAdvice we found 1 in 4 were hit by delays in Dec/Jan. 66% of those received no letters for at least one week. People already wait too long for their post, cutting delivery days in half won't fix the issue.
So frustrating to see long standing issues for consumers in Oxford. Only half of 1st class post delivered on time in Oxford in the last quarter. At @CitizensAdvice we continue to help clients who come to us about delays. People miss bills, benefits decisions, hospital letters etc
So frustrating to see long standing issues for consumers in Oxford. Only half of 1st class post delivered on time in Oxford in the last quarter. At @CitizensAdvice we continue to help clients who come to us about delays. People miss bills, benefits decisions, hospital letters etc
Really interesting report out today from @HLIndustryCom. Great to see evidence from @CitizensAdvice taken on board re. the need for a properly funded, independent consumer champion for mobile and broadband. committees.parliament.uk/committee/517/…
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