Vikas Sharma @dproblemmsolver
#CX innovator with a mission to help organization to understand #CX challenges and design #CX program that delight customer #Journeymapping, #AI #Chatbots Pune, India Joined March 2016-
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Customer data trends: Impacting business and CX for years to come the-future-of-commerce.com/2020/01/07/cus…
Customer Data Management: 7 best practices for success #CustomerExperience #CX #data the-future-of-commerce.com/2021/04/12/cus…
Digital identity: How a data platform can help businesses understand customers #CustomerExperience #analytics #DataScience #digitaltransformation the-future-of-commerce.com/2019/09/30/wha…
You’ve purchased one item: How many companies now have your private data? the-future-of-commerce.com/2020/02/04/con…
Reduce cart abandonment with customer data management #Customerexperience #DigitalTransformation #CDP #Voiceofcustomer #CX #ecommerce the-future-of-commerce.com/2021/03/24/red…
Class is in session: Understanding what a CDP is NOT #customerexperience #DigitalTransformation #data #CX #Voc #Voc the-future-of-commerce.com/2021/04/02/wha…
The latest Customer Feedback Management Daily! paper.li/jonathanlevitt… Thanks to @dproblemmsolver #voc #digitaltransformation
Customer data activation strategy: Why you need one, ASAP #CX #VoC #CDP #CustomerExperience #DigitalTransformation the-future-of-commerce.com/2020/12/15/cus…
Three phases of a Voice of customer program #VOC #CustomerExperience #DigitalTransformation link.medium.com/RfVfGmJG6eb
Not just for tech wonks: Benefits of a CDP explained #VoC #customerexperience #DigitalTransformation #customerfeedback the-future-of-commerce.com/2021/03/09/ben…
Voice of Customer maturity models #CX #VoC #customerfeedback #DigitalTransformation youtu.be/mDMUGytYPzQ via @YouTube
How a customer data platform unlocks the power of personalization the-future-of-commerce.com/2020/09/20/cus…
Hype vs. reality: What’s a CDP? Is it really as great as it sounds? #CX #customerfeedback #CRM #CDP #voiceofcustomer #DigitalTransformation the-future-of-commerce.com/2021/03/02/wha…
How to build long term strategy using customer feedback loop youtu.be/QZBT3ilM3mw via @YouTube #CustomerExperience #VoC #voiceofcustomer #CX #customerfeedback
Methods to capture Voice of Customer data #VoC #CustomerService #CustomerExperience link.medium.com/wFTD4QeRQdb
These Voice of Customer Tech Trends are Helping CX Champions Succeed by @wootric customerthink.com/these-voice-of… via @customerthink
Five voice of the customer best practices for business success #CustomerExperience #CX #DigitalTransformation #CXstrategy link.medium.com/sfxW9GBPFdb

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