Jason du Preez @jason_dup
Sydney, Australia Joined May 2010-
Tweets39
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Followers48
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Following209
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Likes13
Jason du Preez retweeted
Sensors Do Not a SmartCity Make—Part 2 @IainDaws explores how tech can help daily life in #smartcities ow.ly/Zik330dHa12 @Verint #IoT
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Jason du Preez retweeted
People in Brussels are sharing this image to show what they think of terrorism i100.io/08JpiRm
Jason du Preez retweeted
.@AspectSoftware @Genesys @incontact @NICE_Systems 2016 CRM Service Leaders for #WFO j.mp/1RXgKEb
Jason du Preez retweeted
Woolworths ordered to pay $3 million penalty for selling unsafe products. ow.ly/Y0QnI
Jason du Preez retweeted
Driverless cars are coming and they could reshape our everyday lives. bit.ly/1PTFsQ7
Jason du Preez retweeted
Forrester's Top CRM Trends For 2016 And Beyond: In the age of the customer, executives don't decide ho... bit.ly/1KYz0X0 #AppDev
Jason du Preez retweeted
Cyclists protest against compulsory introduction of identification for over 18 year old riders from March.
Jason du Preez retweeted
Empowerment at the frontline - change acronym to Average Customer Time vs Average Handle Time
Moving incidence reporting to digital Queensland police saved hours equivalent to 125 officers on the street #verint2015
Queensland police delivering 20,000 digital crime interactions means more policing approx 150 police pa using Verint/KANA. #Engage2015
If your company does not have an innovation culture, copy others. Your management team need to believe in CX. Olive Huang. #Engage2015
Jason du Preez retweeted
@olive_huanghai : organisations must act as one. Break down the silos @Verint #Engage2015
Jason du Preez retweeted
@olive_huanghai - only 4% of organisations treat customer experience with same focus as profit #Engage2015
Jason du Preez retweeted
@olive_huanghai : half-heartedness does not reach into majesty - great quote on power of engaged employees #Engage2015
Jason du Preez retweeted
@olive_huanghai : 95% do surveys, only 30% act on it and only 5% tell customers what they did #Engage2015 @Verint
Jason du Preez retweeted
@olive_huanghai from @Gartner_inc on #cxm "Your profit is past profit. Your customer experience is your future profit." @Verint #Engage2015
What is your organisation's CX maturity level. Olive Huang, Gartner. #engage2015
Customer sat vs. stock price. Olive Huang of Gartner. #engage2015
Happy employees, happy customers. Olive Huang of Gartner @Verint #engage2015
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