Sean T. Klein @stklein

Principal PM @ Azure. Resiliency Engineering / Incident Analysis. Trying to sharpen the blunt end. Also, beer, travel, and dogs. @[email protected] Seattle-ish Joined February 2009

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Sean T. Klein @stklein

10 months ago

The part that I hate most is having to reconcile that for the next four years this asshole is going to find ways to benefit me as an older white male while simultaneously destroying me as a human.

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Sean T. Klein @stklein

10 months ago

I voted.

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If your effectiveness as a leader is 100% coupled with the physical location of your employees, why should I trust you as a leader? If you are ineffective at leading remote workers, why is that a workers' problem and not a leadership failure?

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Sean T. Klein @stklein

12 months ago

Step 1: Develop robust incident taxonomy. Step 2: Apply it only to unicorn incidents. Step 3: ... Step 3: ... Step 3: ... Step 4: "Why aren't we getting better?"

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Sean T. Klein @stklein

a year ago

A salad bar sneeze guard but if people over 3 feet tall existed.

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Sean T. Klein @stklein

a year ago

I've had some time to think about it and I would totally download a car.

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Sean T. Klein @stklein

a year ago

There is a restaurant in Yakima, Washington called New York Teriyaki that sells sushi and has a 4.8 rating. I have not yet decided how this information is going to effect my evening.

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Sean T. Klein @stklein

a year ago

In CrowdStrike's defense, anyone who has ever worked with RegEx knew that someday, somehow, it would be responsible for the end of the world.

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Sean T. Klein @stklein

a year ago

A hard-boiled egg is bigger than a fried egg and nobody will ever be able to convince me otherwise.

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@norootcause.surfingcomplexity.com on Bluesky @norootcause

a year ago

This is the first time I've ever seen a company live-stream a public incident retrospective. Props to @Azure here. youtube.com/watch?v=APiK8C… (Note: this incident is unrelated to Crowdstrike)

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Sean T. Klein @stklein

a year ago

10 Have a big incident. 20 Assume your systems are simple and fail for simple reasons. 30 Determine the root cause of your simple system failure. 40 Repair your root cause with a permanent fix. 50 GOTO 10 RUN