bigWebApps HelpDesk @supportguy
A Help Desk that's Actually Helpful helpdesk.bigwebapps.com Atlanta Joined November 2009-
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It's been a long time coming, but we finally released the HTML5 app for HelpDesk. Check it out at m.bigwebapps.com
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HelpDesk mobile is now available on the Anrdroid! Ice Cream Sandwhich (4.0+) or better. Get it now!
The HelpDesk iPhone app is currently experiencing issues. We expect to have the APIs updated today
We are in the getting close to the final stages of polishing up SherpaDesk. Look to try and launch within the next 6 weeks #nowhammies
We are currently finishing up a big update with UTC changes to the system. Once we tested we will be releasing the mobile droid version
We just launched our iOS app for HelpDesk! Check it out and let us know what you think. Droid coming soon. bit.ly/Rk2ZvE
File Service Update: We are still in the process of restoring files 35GB of 75GB. Once files are restored access will be available
A maintenance upgrade to repair the File Service system will take place between 8PM -11PM EST. Expect performance issues during this time
We are currently experiencing issues with File Services features of the HelpDesk. We are working to get this resovled ASAP
We are experiencing intermittent latency and some system disruption. We are working to locate and resolve this issue.
Some great new portal updates and new info added to the work list bit.ly/MPFNWh
Our new customer support portal is the shizznizz...that is all.
Updated the create new ticket process to support adding multiple techs bit.ly/LW2RS3
Excited for the 2012 #CRMidol competition. Good luck to everyone and "may the odds be ever in your favor" :) Chk it out bit.ly/qYcyfV
Check out the latest production update bit.ly/GLBTfT Highlight- 'PickUp' Button Added to All Open Tickets
We have ISTE exhibit hall passes for this year. Who wants some?
Google Chrome Just Passed Internet Explorer To Become The World's Most Popular Web Browser read.bi/JweSLd #helpdesk
bigWebApps HelpDesk retweeted
Perrit | on SaaS is out! bit.ly/IXd2q6 ▸ Top stories today via @supportguy @Samanage
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