CRM service @CRMsvc
Covering customer service and call center news and trends for CRM magazine, https://t.co/3UC4zmpIpK, and https://t.co/4lEXca97dQ. destinationcrm.com New York, NY Joined March 2011-
Tweets2K
-
Followers512
-
Following45
-
Likes0
The 2024 #CRM Industry Awards are here! Our 23rd annual awards recognize the vendors that shined the brightest during the past year. See what vendors made the cut. Congrats to all the winners! ow.ly/FU4J30sGbqM
There's still time to join the experts from @edifycx, @Zendesk, @ujetcx, @Talkdesk on this discussion on why agents with the right tools create happier customers. Reserve your spot BEFORE 11:00 AM PT / 2:00 PM ET today! ow.ly/BXSQ30rAWdJ
Is your company struggling to deliver consistent service across channels? Then register for this informative webinar on how to create a clear, consistent omnichannel support strategy. Reserve your seat BEFORE 11:00 AM PT / 2:00 PM ET today! ow.ly/ahsT30rAWdH
The state of #Self-Service in 2021 has changed drastically. Register for this informative webinar and hear the very latest on how different industries are going deeper into self-service. Get your spot now! ow.ly/6UYF30rA0w4
Join the pros from @SmartAction on this exclusive webinar as they discuss what's being deployed in 2021 in conversational #AI that will push industries further than they've ever gone. Reserve your spot now! ow.ly/l78A30rA0w3
Use #cognitivecomputing and #AI as tools to better understand #customers, solve problems, and improve #CX. Get your copy the Best Practices in #CX and Support whitepaper now! ow.ly/27CP30rbAVM
Excellent #customerexperiences involves more than recognition. #Knowledge is at the heart of providing excellent #customerservice. Get your copy of the KMW whitepaper today! #CX #UX #Chatbots #AI ow.ly/ciCA30rbAVL
Exceptional #CX requires insight & technology. As #AI and #cloudcomputing redefine the world of #KM, they're paving the way for organizations to deliver great #CX with less effort. Download this free whitepaper to improve the CX! ow.ly/JmSd30rbAVK
NEW #webinar! See how using customer journey #analytics is the key to delivering a better #CX. Reserve your seat before 11:00 AM PT / 2:00 PM ET, today! ow.ly/tpRa30qhNZl
Let @NICELtd, @Kitewheel, and @Calabrio show you how to gain true insights into the customer journey using #analytics to uncover issues and constantly refine your journey maps. Reserve your seat before 11:00 AM PT / 2:00 PM ET, today! ow.ly/sdkQ30qhNZm
Discover how #analytics can vastly improve everything from customer loyalty to marketing campaigns when you register for this FREE webinar with the pros from @NICELtd and @CallMiner, and @Zendesk. Reserve your seat today! ow.ly/sqDa30pWj4d
Join our panel of experts from @NICELtd and @CallMiner, and @Zendesk on a FREE webinar and learn how you can leverage customer #analytics solutions to make better-informed decisions. Register now! ow.ly/PhE930pWj4b
Let the pros from @gridspaceinc, @Nexidia, and @CallMiner, show you how #AI-powered speech analytics is driving a better #CX & how organizations have successfully implemented these technologies by driving user adoption & attaining valuable insights. ow.ly/ITKw30pbzK1
Join the thought leaders from @UJETco, @Medallia and @confirmit on a FREE webinar on how to improve the #CX by listening to the voice of the #customer. Register BEFORE 2:00 PM, ET today! ow.ly/uOh530osHJT
Is your #CX program on track? If it's not, then you should register for our NEW webinar "Measuring #CX with Voice of the Customer and Journey Analytics" BEFORE 2:00 PM, ET today! What are you waiting for? ow.ly/zvBr30osHJS
Join the pros from @UJETco, @Medallia and @confirmit TODAY at 11:00 AM PT/2:00 PM ET as they show you how to measure actions rather than words so you deliver the business outcomes your #CX programs promise. Reserve your seat now! ow.ly/2YRe30osHJR
Join the pros from @UJETco, @Medallia and @confirmit on WED, APR 24, 2019, 11:00 AM PT/2:00 PM ET as they show you how to measure actions rather than words so you deliver the business outcomes your #CX programs promise. Reserve your seat now! ow.ly/hwJE30osD4G
Is your #CX program on track? If it's not, then you should register for our NEW webinar "Measuring #CX with Voice of the Customer and Journey Analytics" today! What are you waiting for? ow.ly/i2Oq30osD4D
Join the thought leaders from @UJETco, @Medallia and @confirmit on a FREE webinar on how to improve the #CX by listening to the voice of the #customer. Register today! ow.ly/LdHb30osD4B
Ypuho @Ypuho95925
14 Followers 1K Following
Suzan @Suzan3677464253
41 Followers 3K Following
Dummer. @Dummer22576
39 Followers 4K Following
Do Think @dothink_
1 Followers 75 Following Somos uma empresa de desenvolvimento, suporte e soluções em Software de Gestão Empresarial com a missão de trazer resultados efetivos para o seu negócio.
Big Data World @bigdataworld360
81 Followers 639 Following Big Data World 360 (BDW360) is a trusted provider of data, leads, and email solutions for B2B/B2C campaigns across global markets. Email: [email protected]
Millionaire Tech @millionairetch1
50 Followers 567 Following Millionaire Tech Has Been A Trusted Name Since 2010 In The BPO Industry For B2B And B2C Leads And Data. 📧 Email: [email protected]
Tamer Marshoud @TamerMarshoud
165 Followers 262 Following Customer Success Manager | Digital CX Omnichannel Expert | Team Builder & Motivator | Experienced Leader & Coach
G9999 @G999924977054
3 Followers 248 Following
Christina McAllister @christinamcal_
129 Followers 196 Following Just a @Forrester Analyst thinking about the intersection of humans and AI in the contact center …oh, and probably dogs 🐶 // my views are my own
Red Button @presstorun
2K Followers 1K Following Power Up your Data! Data management, data quality, customer data management consulting - we're a co-operative of independent collaborators
Uli L @ulilokshin
3K Followers 2K Following #Aviation, #Technology, #Startups, #Investments, #Data, #CX, #Hiking, #Travel - Wherever I Lay My Hat (That's My Home) My opinions are my own.
Isoratec CRM @isoratec
1K Followers 3K Following Care at Home Sales Accelerator. CMS Data. Intake Forms. Mileage Tracker.
Teleperson @helloTeleperson
64 Followers 227 Following Teleperson is enhancing the human connection between companies and their customers
Funnel maker @MakerFunnel
22 Followers 161 Following FunnelMaker provides an all-in-one CRM and email marketing platform, so that you can organize and grow your business.
Brian @BrianManusama
678 Followers 464 Following Chief Strategy Officer at https://t.co/1KELoRlJ5e. Views and opinions here are my own
NovelVox @novelvox
299 Followers 616 Following Empowering #agents, Enhancing #CX - DM us to know how we do it! #ContactCenterSolution
Frédéric R @fred_dotbase
5 Followers 43 Following
GetCallers @GetCallers_
38 Followers 33 Following At GetCallers, we are always here to help you achieve phenomenal growth by leveraging our low cost Inbound/Outbound Callers. Call us now!
Divya Gohil @DivyaGo68636507
151 Followers 1K Following Salesforce Certified Administrator at Godrej
• @irfefkdkgoqh359
0 Followers 2K Following
Baker Johnson @bakerjohnson
944 Followers 835 Following CX & Growth Addict, CMO, https://t.co/XyZ9RUe583
Dallas CRM @dallas_crm
8 Followers 55 Following Helping small businesses transform the way they connect with customers through sales, marketing and service automation.
anggoro @RashiSi61307515
41 Followers 137 Following
Moment Digital Oy @MomentDigitalOy
23 Followers 88 Following Huomisen palvelua Palveluallianssi-konsepti tuo ulkoistamisen, henkilöstövuokrauksen, teknologiakumppanuuden ja konsultoinnin parhaat hyödyt ulottuvillesi.
OV Loop, Inc. @OVLoopInc
21K Followers 2K Following OV Loop is a private wallet and messenger, with personalized rewards and engagement for brands and people to build more direct relationships.
Olivia Ludington @olivialud
756 Followers 3K Following Director | Ludington Media @Forbes contributor @PRWeek: https://t.co/LRO15WEm0P PR for startups, VCs [email protected] Alum @NewhouseSU 🍊
NTI @NTICentral
594 Followers 3K Following NTI is a non-profit disability organization whose mission is to support and advocate for the disabled community and their caregivers.
Customer Connect Expo @CallContactUS
679 Followers 1K Following Official Twitter account for the unmissable Customer Connect Expo! Join us in #Atlanta on September 9th & 10th, 2026! #CUSTOMERCONNECTEXPO #CCCLV26
🧱 #FeelSafe at #47... @fuckdoeoff
0 Followers 2K Following @boost @strykerEC #OKDHSLive! @CHCofOklahoma #ODMHSAS #HIPPA 🐪 #AutismAcceptanceMonth #Law #Recovery @ConduentGovServ🦜@JayVersace @homealessokc #SAMHSA 🤺
Jeff J James @JeffJam80259310
66 Followers 853 Following Two children and four grandchildren, all have been with me to Chiefs games. Still married to the only wife, 39 years.KC Chiefs season ticket holder row 16 FL
Canpango, Inc. @canpango
128 Followers 143 Following Providing #Salesforce, #Pardot and #MarketingCloud implementation services, custom development, and business process consulting for organizations worldwide.
Contaqt @contaqtcom
21 Followers 75 Following #CONTAQT is an innovative, omni-channel cloud call center platform that assists companies of any size to provide unforgettable customer experience.
BPA Quality @BPAQUALITY
912 Followers 891 Following Quality solutions to the #cctr industry. Call Monitoring, Call Center Quality Assurance, C-Sats, Mystery Calling, Training, SA. Call 516-295-3620
Cue @StayOnCue
143 Followers 610 Following Guiding phone based sales and service reps through conversations the right way, every time. #StayOnCue
loyalty @loyaltyperu
38 Followers 616 Following Somos una empresa con más de 21 años en el mercado administrando Sistemas de Fidelización e Incentivos para empresas líderes, entre ellas el Sistema Bonus
iQor CXBPO™ @iQor
3K Followers 2K Following iQor CXBPO™ is an award-winning customer experience business process outsourcing (BPO) solutions provider, delivering exceptional results for global brands.
Ron Winter @RonWint58098560
5 Followers 42 Following Entrepreneur, CX DX and fullstack designer. Acting at the nexus of art and programing to craft experiences that go beyond design. #FinTech
Michael John @michaeljsampaga
265 Followers 473 Following co-founding a passion project at the intersection of tech, travel, social/communities! https://t.co/0AvAzfMnRo
David Burns @iamDavidBurns
78 Followers 759 Following Salesforce expert | Alternate history fiction fan | Politics obsessive | Wapping dweller
diligent technology &... @DiligentAg
19 Followers 111 Following We are an independent Business and IT-Consultancy Firm helping clients on their digital transformation journey.
Colleen @TheKeeperof3
17 Followers 362 Following
SmartCustomerService @SmartCustServ
911 Followers 83 Following SmartCustomerService features breaking news, analysis, and advice from industry experts to help organizations deliver the best customer service experiences.
SpeechTech Magazine @SpeechTech
3K Followers 844 Following Your source for info on speech technology and voice recognition. From the editors of Speech Technology Magazine and organizers of the SpeechTEK conference.
Pegasystems @pega
46K Followers 5K Following Pega is a low-code platform for AI-powered decisioning and workflow automation.
DialogTech is now Inv... @DialogTech
5K Followers 6K Following DialogTech is now @Invoca: the conversation intelligence platform for B2C revenue teams. #AI #callanalytics #conversationintelligence
Sarah Sluis @SarahSluis
6K Followers 863 Following Executive Editor, @AdExchanger. Drop a line: [email protected] Signal: SarahJS.47
Greg Levin @greg_levin
5K Followers 3K Following Subversive #thrillers and #crimefiction. Work optioned by HBO and Showtime. Latest novel here: https://t.co/GBKZhJghZW
Kate Leggett @kateleggett
9K Followers 758 Following VP and Principal Analyst at Forrester Research for CRM and Customer Service. “The quieter you become, the more you can hear.”
Forrester @forrester
352K Followers 13K Following Forrester helps business and technology leaders use customer obsession to accelerate growth. With us, you can be bold at work.
FreshAddress, LLC @FreshAddress
2K Followers 3K Following FreshAddress is now @atdata! To stay up-to-date with the latest information please follow AtData.
Richard Baldwin @mycrmblog
194 Followers 430 Following CRM Reviews, CRM News, Tech News, Sales Best Practice, and a Rant or two
Cisco Collaboration @CiscoCollab
121K Followers 851 Following The official Cisco feed for #Collaboration updates, news, and events. Hybrid Work. Made Real. A Webex Special Event: https://t.co/X5fpuCkkfq
Doug Mohney @DougonIPComm
4K Followers 1K Following #broadband, #fiber #datacenter, gadgets,(aero)space. #satellite #iot. Trade shows. #Vegas & #CES sometimes. Continency bailout @[email protected]
Hootsuite 🦉 @hootsuite
7.0M Followers 1.3M Following Social media tools, tips, news, and a shoulder to cry on for social pros since 2008. Support: @Hootsuite_Help
Marketing Guy @Marketi____
60K Followers 18K Following I'm here to provide and discuss good marketing info. I keep the signal-to-noise ratio high and have no interest in wasting anyone's time - thanks for reading :)
Gartner @Gartner_inc
426K Followers 20 Following We deliver actionable, objective insights that drives smarter decisions and stronger performance. #GartnerNewsroom Community guidelines: https://t.co/YoE73lZcqR
Nancy Jamison @NancyJami
3K Followers 2K Following Industry Director at Frost & Sullivan in contact center, speech tech, digital transformation. Twinmom, Stanford Cardinalmaniac, rower, oenophile
Genesys @Genesys
32K Followers 1K Following Genesys provides the AI-Powered Experience Orchestration platform that enables organizations to deliver superior customer and employee experiences.
NiCE @NICELtd
15K Followers 6K Following NiCE powers AI-driven customer service, delivering automation & personalized experiences at scale.
Altitude Software @AltitudeSoft
2K Followers 1K Following Our mission is to empower all organizations to build great Customer Experiences. #CX #cctr #cexp #custserv #omnichannel
BryterCX @BryterCX
2K Followers 212 Following The customer Journey Intelligence™ company, providing end-to-end customer journey solutions designed to take your customer experience to the next level.
Elizabeth Herrell @eherrell
481 Followers 134 Following President of Communication Initiatives providing strategic consulting for next generation customer experience and innovative customer support.
Calabrio @Calabrio
2K Followers 683 Following Calabrio ONE is used by millions of agents, and trusted by Fortune 500 brands & top tech partners, driving powerful value well beyond the contact center.
Dan York @danyork
7K Followers 4K Following Working for open Internet for everyone. #InternetAccess, #LEOs, #curling, #Vermont. Work: @InternetSociety. Still tweeting, but also at @[email protected]
Ted Bray @Ted_Bray
5K Followers 2K Following Senior executive driving growth and expansion | compassionate team leader | client focused | views are my own
David Myron @dmyron
3K Followers 1K Following Principal Analyst of #ContactCenter Technologies at Omdia (owned by Informa). Previous: Editor of @CRM & @SpeechTech mags & Founding Editor of @SmartCustServ
Charlene Li (she/her) @charleneli
94K Followers 992 Following Catalyzing transformation to maximize human potential as an author, speaker, advisor & executive coach. NYTimes bestselling author of 6, soon to be 7, books.
Esteban Kolsky @ekolsky
8K Followers 41 Following off twitter since 10/02/17 -- and not coming back. email or text me to contact me.
Frank Eliason @FrankEliason
20K Followers 14K Following Consultant & Customer experience leader focused on the future of biz, Author of @YourService (Wiley, 2012). Started social media Customer service
Sheila McGee-Smith @McGeeSmith
16K Followers 2K Following Contact center/enterprise communications industry analyst. NYC born and bred, concrete jungle where dreams are made of.
Daniel Hong @D_Hong
2K Followers 742 Following CMO @Minerva_CQ | recovering industry analyst | photographer | eater | views expressed on Twitter are my own.
Jesús Hoyos #cx2advi... @jesus_hoyos
16K Followers 17K Following CRM Coach, Mentor, Podcast Host & Analyst. Go to https://t.co/rB2BpFp1HY for consulting services, https://t.co/c1QYM4rQGk for coaching & analyst services.
Dr. Natalie Petouhoff @drnatalie
46K Followers 40K Following WSJ Best Selling Author of EmpathyInAction. Passion: Customer & Employee Experience, DEI, STEM; voted 1 of 250 Top Most Influential Women, Opinions are mine
R “Ray” Wang 王�... @rwang0
145K Followers 102K Following @ConstellationR #CEO @DisrupTVShow 2X BestSelling Author @HarvardBiz Keynoter #Futurist Provocateur #EDM #DJ #Foodie #SVLife #TaiwaneseAm🇹🇼🇺🇸
DMG Consulting LLC @DMGConsultLLC
2K Followers 630 Following Contact Center and Analytics Industry Analyst and Consulting Firm. Donna Fluss, President - [email protected], 973.325.2954, http://t.co/wib8HQGADW
Ian Jacobs (he/him) @iangjacobs
4K Followers 811 Following VP, Research Director @ Forrester, helping our clients design better & more inclusive experiences; occasional devotee of the obscure; Twitter presence is my own
Paul Stockford @paulstockford
2K Followers 239 Following Contact center industry analyst with 30+ years experience. Primary interest in emerging and high-growth-potential companies and technologies.
Marshall Lager @Lager
2K Followers 800 Following CRM influencer, customer experience analyst, and trivia wiz. Opinions are my own. Head shot is by Mary B. Photography & Design
SAP Customer Experien... @SAP_CX
36K Followers 7K Following The Official SAP Customer Experience channel! SAP privacy statement for followers: https://t.co/toehZDewA7.
Salesforce @salesforce
585K Followers 131K Following We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Tweet @AskSalesforce for help
MicrosoftDynamicsCRM @MSDynamicsCRM
25K Followers 250 Following For the latest news from the Microsoft Dynamics 365 team, follow our official handle @MSFTDynamics365.
Paul Greenberg @pgreenbe
20K Followers 4K Following All things customer-facing; author, consultant, speaker. Loves family, friends, all animals and, of course, the NY Yankees
destinationCRM @destinationCRM
10K Followers 39 Following CRM magazine: Sales | Marketing | Customer Service
CRM @CRM
25K Followers 2K Following Covering the information, products, and services relevant to the CRM user marketplace.
CRM Evolution @CRMevolution
7K Followers 1K Following CRM Evolution conference, from the editors of CRM magazine (@CRM).Trends for United States
You might like
