SmartCustomerService features breaking news, analysis, and advice from industry experts to help organizations deliver the best customer service experiences.smartcustomerservice.comJoined February 2013
Webinar Alert! Want faster resolutions and smarter CX? Discover how AI + orchestration unlocks seamless workflows and proactive service with the experts from @NICELtd. Save your spot before 11 AM PT / 2 PM ET today! #AIforCX#WorkflowAutomationow.ly/cqkG30sOq9i
Smarter, faster, simpler customer service starts with workflow orchestration. Join our webinar to see real-world examples and key platform features that drive results. Save your spot now! #CustomerSuccess#AI#Automationow.ly/CR1Y30sOq9g
AI is only as powerful as the workflows behind it. Join our webinar with the experts from @NICELtd to learn how orchestration turns disconnected tasks into seamless, proactive service. Register now! #AI#CX#Automationow.ly/WYrA30sOq9f
Is your #CX strategy ready for what's next? Join @NICELtd and @dialpad on this webinar to learn how to blend #AI & human expertise, spot high-impact use cases, and scale smarter. Save your spot before 11 AM PT / 2 PM ET today! #CXInnovation ow.ly/GaBt30sOj9W
Smarter #CX starts here. Join our webinar to see how AI + automation create real-time, predictive, and human-like customer experiences across every channel. Save your seat for this webinar now! #CustomerExperience#AI#Webinaow.ly/B34I30sOj9V
AI + human expertise = next-gen #CX. Join us to learn how to build adaptive systems, boost personalization, and identify high-impact AI use cases across your customer journey. Reserve your seat now! #CX#AI#CustomerEngagementow.ly/J5Fl30sOj9U
Join the experts from @NICELtd and @dialpad on this webinar as they share strategies for deeper personalization, smarter analytics, and secure, scalable customer interactions. Save your spot now! #CX#AIow.ly/uTvv30sOj9T
Ready to boost customer satisfaction and scale smarter? Join our webinar to learn the must-have features of a future-proof contact center platform! Save your seat before 11 AM PT / 2 PM ET today! #CXLeaders#ContactCenter#AI#Cloudow.ly/ns2c30sO6qY
Outdated contact centers frustrate customers & stall growth. See how top brands are making the shift with AI and cloud tech. Save your spot for this informative webinar now! #CX#ContactCenter#AI#Automationow.ly/CPIU30sO6qX
Customer expectations are rising. Is your #contactcenter ready? Join our webinar with the experts from @Genesys and explore key trends, migration tips & the must-have features of a future-proof #CX platform. Save your spot now! ow.ly/9SsP30sO6qW
Customer expectations are rising fast! Is your contact center keeping up? Join our webinar to learn how AI & cloud-native platforms can transform your CX. Don't get left behind! #ContactCenter#CX#AIow.ly/qrI930sO6qV
Ready to scale personalized content with AI? Discover how small, efficient language models are changing the game for businesses of all sizes. Don't miss our must-see webinar! Save your seat before 11 AM PT / 2 PM ET today! ow.ly/Pkfw30sNJPH
Discover the power of AI-driven analytics. Learn how generative AI & real-time insights boost customer engagement and growth. Join our webinar & stay ahead of the curve; save your spot now! #AI#Analytics#CustomerExperienceow.ly/b5kz30sNJPF
AI Agents. #GenAI. Automation. Game-changers or just buzz? Join @SAP's live session to find out how smart sales orgs are already boosting revenue with #AI. See it in action. Save your spot before 11 AM PT / 2 PM ET today! ow.ly/VAOl30sNmJ0
The future of B2B sales is intelligent, connected, and #AI-powered. See @SAP's vision & roadmap live, plus a demo of SAP Sales Cloud's AI magic! Your next revenue boost starts here. Save your spot now! #AIinSales #SalesTechow.ly/q1rk30sNmIY
B2B sales is evolving fast with #AI. But what's real vs. just hype? Join our live session with @SAP to see intelligent sales automation in action and what's coming next. Don't miss it! Save your seat now! #AIforSales #SalesAutomationow.ly/Yhkb30sNmIX
Agentic AI is here, and it's reshaping customer experience in real time. Learn how clean data, smart orchestration & #AI can supercharge your #CX. Register for this informative webinar before 11 AM PT / 2 PM ET today! #AI#CustomerExperienceow.ly/BjYk30sNfpO
CX powered by Agentic AI = less wait, more wow. Discover how leading brands are using AI to boost agents & delight customers. Don't miss this webinar; save your spot now! #AI#CXInnovation#AgenticAIow.ly/WU2m30sNfpL
2 Followers 146 FollowingAi art generator | Dynamic Virtual Assistant | Customer Support | Business Lady #promptgenerator #aiart #virtualassistant #customerservice
94 Followers 846 FollowingGenesys Cloud: GCP and GCR 🎖️and Engage Engineer| 8+ YOE in Contact Center domain for Finance, Insurance and Telecom clients | MBA in IT project Management 🎖️
30 Followers 319 FollowingDedicated to seeking customer service excellence around the world #CustomerServiceExcellence #ServiceExcellence #CustomerService
3K Followers 4K FollowingDigital Customer & Employee Engagement | Dynamics 365 | Microsoft 365 | Power Platform | Speaker | Author | Microsoft MVP - Tweets are my own views
521 Followers 977 FollowingInterests in contextual leadership development, finding a positive path in the midst of chaos - (Views and spello’s my own; likes & retweets not endorsements)
100 Followers 907 FollowingMarketing Coordinator for Information Today on several magazines and events, such as: Streaming Media, DBTA, KMWorld, SpeechTEK, CIL, ILC, and many more!
939 Followers 816 FollowingLeading Business Process Outsourcing Company specializing in Contact Center, E-commerce Outsourcing, and Customer Experience Management
#BPO #CX #Outsourcing
103 Followers 488 Following“Qto mais a sociedade se distancia da verdade, mais ela odeia aqueles que a revelam” GEORGE ORWELL #FORALULA #PTNUNCAMAIS #Plandemic 🇧🇷
300 Followers 274 FollowingPact is a specialist recruiter across Planning, Analytics, Change & Transformation and Operational Excellence within the U.K. customer operations industry.
853 Followers 1K Followingcustomer experience nut | contact center junky | change agent | cloud makes it all possible | Frank Sinatra is cool | work for Salesforce | Tweets are my own
21K Followers 7K FollowingSugarCRM helps sales leaders reach their highest potential. Cut through complexity, prioritize opportunities, and grow using the resources you already have.
512 Followers 45 FollowingCovering customer service and call center news and trends for CRM magazine, https://t.co/3UC4zmpIpK, and https://t.co/4lEXca97dQ.
2K Followers 2K Following#Marketing and #CustExp fanatic, waiting for the next opportunity to bring the two worlds together. Your external marketing department @ https://t.co/T7J0I0jFef
8K Followers 3K FollowingLiveops delivers tech-powered, human-led customer service. For 25+ years, we've helped top brands with flexible, scalable support built on care and trust.
560 Followers 543 FollowingDad and co-creator. GTM strategy, innovation, and programs @ServiceNow for customers. Contributor @Creatorbase to help people learn, create value, and grow.
36 Followers 101 FollowingHead of Pre-sales at Succeed Consultancy. As a company we’re all about helping people and systems work better. Specialising in HR, CRM & Social Media.
171 Followers 1K FollowingBig data analytic and intelligence company building custom solutions for customer intelligence and predictive analytics with a focus on near realtime processing
53 Followers 342 FollowingMaximize Your Oracle CRM On Demand and Salesforce Investments. Report automation, system documentation & inventory, through CRMRepos and CRMDocs.
2K Followers 630 FollowingContact Center and Analytics Industry Analyst and Consulting Firm. Donna Fluss, President - [email protected], 973.325.2954, http://t.co/wib8HQGADW
3K Followers 2K FollowingIndustry Director at Frost & Sullivan in contact center, speech tech, digital transformation. Twinmom, Stanford Cardinalmaniac, rower, oenophile
4K Followers 1K FollowingThe International Customer Experience Institute is an international organisation enabling the recognition & sharing of global best practice in customer service.
29K Followers 2K FollowingTP is a trusted partner to many of the world’s leading brands, helping them deliver truly integrated, human-centric experiences.