Claire O'Regan @CSMhero
🌈 VP Customer Experience @nezasatravel | ex-@getJuro ✨ / ex-@Auth0 🦄 / ex-@Google 🔍 | 🏆 Customer Success Leader of the Year Winner claireoregan.com London, England Joined January 2017-
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Following252
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Likes256
AI COLLAPSES THE MIDDLE I'm hearing all kinds of interesting stories about how startups are restructuring their engineering teams. One startup (a 15 person eng team) fired 8 engineers who had 2-10 years of experience. So they are now left with 3 engineers with > 10 years of…
🎉TUI Tours Tailor Made Travel Platform is Live in the Netherlands! Powered by Nezasa's TripBuilder, TUI's platform enables travel agents to create fully personalised itineraries tailored to their clients' preferences. Read more: hubs.li/Q02VFzT00 #TravelTech #TUI #Nezasa
What a welcome! 🫶 🎉 "Claire joins @getconduktor to take [our] commitment further. Together, we're shaping a complete customer journey. Anticipating and exceeding needs, our goal is to support our users wherever they are in their Kafka adoption." lnkd.in/edunZZKK
🎬 I spoke to the team at @CsmPractice recently on building 🏆 award winning 🏆 CSM teams. ⏬ Full video below ⏬
🎬 I spoke to the team at @CsmPractice recently on building 🏆 award winning 🏆 CSM teams. ⏬ Full video below ⏬
🗓 Great CS teams recognise that customers who reach value quickly are most likely to be successful in the long term. 🎧 I spoke to @anikazubair_ from the Customer Success Channel on how long it should take to get up & running with a new tool. planhat.com/community/driv…
A while back, I chatted about User Adoption with @hgg101 at Another DAM Consultancy. Here's the resulting episode of the *User Adoption podcast* - with a strong focus on #customersuccess challenges and opportunities! podcasts.apple.com/us/podcast/int…
We obsess about our customers at @GetJuro. A huge reason for that is @CSMhero’s leadership. Super proud that last night she won CS leader of the year at the @ExcellenceInCS awards 🥇
I've been shortlisted for Customer Success Leader Of The Year at the @ExcellenceInCS awards! 🍾 🎉 This is the world's first awards program dedicated to recognizing the #bestincustomersuccess Congrats to all finalists - see you at the gala!😁 customersuccessexcellence.com/shortlists-and…
After a thorough review of nominations, our judges have selected the 2022 EMEA Customer Success Excellence awards shortlist. Winners will be announced live at our awards ceremony on June 15th in London customersuccessexcellence.com/shortlists-and… #customersuccess #awards
Rev ops and legal working together to close more revenue? Sounds like a deal desk 😎 Find out everything you need to know about creating a deal desk in this explainer 👇 buff.ly/3KSx5Z7
How can legal create processes that stand the test of time? Sophie Salisbury, head of legal at @appearhere, created a standardized enterprise contract for the company’s Pro platform - find out how she did it in our blog. #contracts #legalops juro.com/blog/contract-…
Does your #CustomerSuccess team have a career map to attract talent and establish a clear route of progression? I shared some insights with @mentorcruise on why career maps really matter for customer success roles and how you can establish your own. mentorcruise.com/blog/why-you-n…
😩 Lawyers don't need to approve *every* contract, but depending on the contract's values, they REALLY need to approve certain contracts. 😌 Set conditional approvals in Juro so the value of a field (like a dollar value or duration) triggers a specific approval route. #legaltech
What if your contracts could connect with 4,000+ apps? They can now, in Juro - thanks to our @zapier integration ⚡ Save chunks of time, and give visibility to end users - no code required 🙌 Find out more here: juro.com/integrations/z… #legaltech #legalops
"Implementing a right to disconnect policy doesn’t need to involve a huge, disruptive project. Instead, it’s important to focus on committing to small, consistent behaviours internally and to look at what works, and more importantly, what doesn’t."
"Implementing a right to disconnect policy doesn’t need to involve a huge, disruptive project. Instead, it’s important to focus on committing to small, consistent behaviours internally and to look at what works, and more importantly, what doesn’t."

Alex Farmer @FarmerAlexE
734 Followers 916 Following CCO/CRO at @Nezasatravel ✈️. Founder @ExcellenceInCS. Politics junkie. Californian in London. SF Giants and NUFC. Tweets about #customersuccess and #traveltech
Richard Mabey @RMabey
1K Followers 314 Following CEO & cofounder @GetJuro. Empowering businesses to agree contracts faster with AI. Mother still hoping I’ll go back to being a lawyer.
CSMatt @MattMyszkowski
1K Followers 559 Following Customer Success Leader with over 15 years experience | Husband. Dad. LFC. Grassroots football. Futsal.
Auth0 @auth0
38K Followers 4K Following Easy to implement, adaptable authentication and authorization platform. We make your login box awesome. Status: @auth0status | Support: @auth0community
Guy Rahamim @rahamim_guy
303 Followers 2K Following Trying to take over the 🌎 Into Customer Success | SaaS | Memes | Anime &F1 Racing #customersuccess | My tweets = My opinions
Juro @GetJuro
2K Followers 1K Following Juro embeds AI contract automation in the tools business teams use every day, so they can agree and manage contracts end-to-end - while legal stays in control.
Henry O'Hara @henry_hara3940
76 Followers 3K Following
Michael Alouf @MJAlouf
30 Followers 90 Following
Stéphane Derosiaux @sderosiaux
1K Followers 1K Following Co-founder @getconduktor. Advanced Data Management built on Kafka for modern organizations. London Lover & Very French. Join me on https://t.co/xXN6dOFyUd
Joe Drennan @doejrennan
168 Followers 737 Following
madeline @mijagordita
25 Followers 154 Following
Liana Taylor @LianaSFO
61 Followers 201 Following 3CK | Customer Success | Adventure | Impact | Organizational Behavior | Nutrition | Lifetime Learner
MK SmartSpeech @mk_smartspeech
100 Followers 461 Following Speech Analytics solution to analyze conversations, categorize topics, observe trends and improve #CX using state-of-the-art #SpeechToText & #ASR platform
Appsware Technologies @appswaretech
21 Followers 184 Following A leading software company working hard for the bright future of Pakistan.
Younium - The Subscri... @younium
89 Followers 195 Following Subscription Management for #SaaS Companies. Making subscription business more agile with automated data reporting, billing, and revenue recognition.
Chris B @sixkindsofchris
60 Followers 680 Following How many cups of sugar does it take to get to the moon?Ahmed Mubarak @M0bz
38 Followers 56 Following I studied pharmacy yet I work as an engnieer ! I have a very contradictory life.
🗻Judith @Judith_v_O
470 Followers 791 Following Vogels kijken • Gek op Texel • Badminton • Pardot • Salesforce • Novyx • en ja… toch ook puberMOEDER
Chris @Sparkbouy
796 Followers 1K Following Kia ora. Customer Success is my jam donut. #customersuccess
Marie-Claire Flavin @TheDigitalRad
276 Followers 2K Following Director of Site Success EU• 1st Research Delivery Digital Lead• Therapeutic Radiographer• NIHR ALP 2019• My views are my own
Denise Nurse TV Prese... @denisebn
3K Followers 1K Following #BusinessCoach #LifeCoach #Speaker #Presenter, #Entrepreneur #Lawyer #diversity #equity #inclusion #lifecoach #moneymindset #escapetothecountry #mum #stepmum
Aminullah Walizada @Aminullahwaliza
10 Followers 227 Following
Bill Amis @wilburnda4th
773 Followers 1K Following Played basketball in my past life. Big studied abroad energy.
Jason Noble @jnoble100
7K Followers 7K Following Customer Success & SaaS leader | Advisor & Mentor | Made in Hong Kong 🇭🇰 | Now in London | Physicist at heart | StarWars fan.
Adaptive Pulse @AdaptivePulse
102 Followers 420 Following 🚀Boost Revenue 📉Reduce Churn 🚫Eliminate Data Silos Customer Intelligence Platform for data-driven decision makers #AiPowered
MentorCruise @mentorcruise
2K Followers 2K Following Connect with the world's greatest mentors and reach your goals quicker.
Hutchinson @HutchAtGartner
1K Followers 4K Following Sr. Director @Gartner. Trusted Advisor connecting solution providers w/ F1000 & Enterprise Level Buyers. #CIO #CDO #CDAO #AI #Data #ML Tweets are my own.
امیرحسین سم... @AmirMajd65
10 Followers 476 Following از بالن یاد گرفتم تا درون آتش نباشه دلت را نسوزونند بالا نمیره پس دلم را سوزاندی بازم بسوزان که من بیشتر از این اوج بگیرم
LawTechTez @LawTechTez
477 Followers 5K Following LegalTech to the Legal Sector. Trainer of squirrels. All opinions I've no doubt got from somewhere but will take responsibility for repeating..
Eamonn T. Gardiner @eamonntgardiner
500 Followers 708 Following Consulting Historian: Policing, Insurgency, PTSD, Psychohistory. Author of 'Dublin Castle and the Anglo-Irish War' https://t.co/9viIyP7Czt Views my own
Rick Mitchell @LegalAvocadoRM
485 Followers 983 Following Rick Mitchell writes about law firms, tax, and climate news. Mastodon https://t.co/E73sIddAC1 . Retweets don't = endorsements
Walt Roth @waltroth_
227 Followers 1K Following Entertainment 🚀 Comunicación Digital @unroficial 🧑🏻🏫 Profe @coderhouse 👨🏻🎓 Lic. Mkt @uadeoficial
James Touzel @james_touzel
390 Followers 794 Following No longer posting here or checking this account
Michael @xGogsx
5K Followers 5K Following Director of Strategy (@glowmetrics), beer and pizza on the side (@craftandslice).
Chime-Tech Nigeria Fa... @ChimeTech
43 Followers 2K Following We deliver quality agricultural products.
Sam Watkin @SamuelWatkin
813 Followers 4K Following
Jim Buscaglio @JimBuscaglio
718 Followers 1K Following Startups | Build and scale operations teams | Strategy Implementation | Customer Experience Advocate | Program Management
CSMFetch.com @csmfetch
243 Followers 2K Following Curated Customer Success content. The Customer Success Professional’s best friend!
Btissam Meskini @sammeskini
1 Followers 11 Following
Monica Trivedi @csmonicatrivedi
429 Followers 602 Following Global CS Exec at JLL Technologies |FFC Board Member| Mom of twin boys |Barre fitness enthusiast | Views are my own. #CustomerSuccess
MonicaTrivedi @monicatrivedi19
87 Followers 464 Following
Marija S.Pilley @marijapilley
205 Followers 868 Following Women in #CustomerSuccess Podcast Host | #Musician in #Tech | mother of two | runner | purpose driven | Cambridge MPhil|
Legal Tech Jobs @LegalTechJob
2K Followers 2K Following Premier job board for roles in #legaltech, #legalinnovation, #legalops Sharing #legaltechjobs 💼 and opportunities Send us your open positions!
Tempo @tempo_uk
518 Followers 656 Following We believe that work should be an adventure and recruitment the most exciting thing companies do. We’re on a mission to make it happen.
European Women of Leg... @EWOLT_Award
107 Followers 24 Following Awarding female impact on the digital transformation of the law #ewolt2020
The Customer Growth A... @ExcellenceInCS
537 Followers 148 Following The only awards celebrating revenue teams driving customer value.
Alex Farmer @FarmerAlexE
734 Followers 916 Following CCO/CRO at @Nezasatravel ✈️. Founder @ExcellenceInCS. Politics junkie. Californian in London. SF Giants and NUFC. Tweets about #customersuccess and #traveltech
Richard Mabey @RMabey
1K Followers 314 Following CEO & cofounder @GetJuro. Empowering businesses to agree contracts faster with AI. Mother still hoping I’ll go back to being a lawyer.
CSMatt @MattMyszkowski
1K Followers 559 Following Customer Success Leader with over 15 years experience | Husband. Dad. LFC. Grassroots football. Futsal.
Eugenio Pace @eugenio_pace
5K Followers 42 Following Co-founder & ex-CEO @auth0. Running operations @okta.
The Success League @TSLCustomers
866 Followers 78 Following The Success League is a consulting firm that helps growing businesses plan, build and expand their #CustomerSuccess teams. @KristenHayer, Founder & CEO
Vittorio @vibronet
7K Followers 423 Following Infrequent updates on cloud, identity & shampoo. Host of https://t.co/G7N14jytqx. Anime character. Bookworm. Toxic narcissist. May or may not be notable.
Auth0 @auth0
38K Followers 4K Following Easy to implement, adaptable authentication and authorization platform. We make your login box awesome. Status: @auth0status | Support: @auth0community
Juro @GetJuro
2K Followers 1K Following Juro embeds AI contract automation in the tools business teams use every day, so they can agree and manage contracts end-to-end - while legal stays in control.
Nezasa @nezasatravel
639 Followers 1K Following Choose the platform that boosts sales, optimises operations and costs, while providing the best traveller experience.
Conduktor @getconduktor
2K Followers 1 Following Connect teams and systems using Kafka. Distributed Streams Governance via a Centralized Framework — Join our Slack! https://t.co/i1ZW8r2zOH
Denise Nurse TV Prese... @denisebn
3K Followers 1K Following #BusinessCoach #LifeCoach #Speaker #Presenter, #Entrepreneur #Lawyer #diversity #equity #inclusion #lifecoach #moneymindset #escapetothecountry #mum #stepmum
Block @blocks
91K Followers 10 Following Building blocks @Square @CashApp @spiralbtc @TIDAL @BitkeyOfficial @protomining
Cognite @CogniteData
3K Followers 1K Following A global leader in industrial software. Driving the digital transformation of asset-heavy industries around the world.
Andris K. Berzins @akberzins
7K Followers 2K Following Partner @ChangeVentures backing ambitious Baltic founders. 2x veteran of $100m+ startup exits. Co-founder @TechHubRiga @techchill. @Stanfordbiz grad.
Juris Terauds @juristera
109 Followers 377 Following
Based Gladstone @bigpeelenergy
3K Followers 5K Following growth over decline // not a bot // HR guy in venture / PE
Bill Amis @wilburnda4th
773 Followers 1K Following Played basketball in my past life. Big studied abroad energy.
MentorCruise @mentorcruise
2K Followers 2K Following Connect with the world's greatest mentors and reach your goals quicker.
Zapier @zapier
92K Followers 655 Following Follow the spark at ZapConnect 2025. Register + refer to win prizes → https://t.co/9hI7kuv5qh
Job @Jobvo
27K Followers 4K Following Co-founder and CEO @remote Making it easy for companies to find, hire, pay, and manage their teams globally. Job is really my first name.
Gophr @gophr
1K Followers 2K Following 📦 The smarter way to deliver same day 📲 Book quality couriers in a couple of clicks & track deliveries live on a map 👉 Get started: https://t.co/iXiAJNAbt8
Molly Graham @molly_g
4K Followers 2K Following Company builder. Lover of weird metaphors. Can sing row row row your boat backwards. ¯\_(ツ)_/¯ Give Away Your Legos, people. Give.Them.Away.
Customer Success Coll... @_cscollective
629 Followers 1 Following We’re a global collective of customer advocates. You’re in the right place to learn, share, develop, network, and scale with your CS comrades.
pk @pkoval
375 Followers 390 Following now 📜 @notatodo cofounder @getJuro @ideaportpro, accidental @insead
Jon Talotta @jontalotta
629 Followers 368 Following BigLaw Litigator • Retired Bicycle Courier • 412 Native • Husband • Dad to 3 Daughters and 1 Labrador • Run • Bike • Fish • ExGOP
Rick Mitchell @LegalAvocadoRM
485 Followers 983 Following Rick Mitchell writes about law firms, tax, and climate news. Mastodon https://t.co/E73sIddAC1 . Retweets don't = endorsements
Donie O'Sullivan @donie
263K Followers 8K Following CNN Senior Correspondent // 🎧Check out our new podcast ‘Persuadable’ link in bio
Frenco Clothing @ClothingFrenco
2 Followers 1 Following
INSEAD @INSEAD
88K Followers 537 Following The official account for INSEAD. We bring together people, cultures and ideas to develop responsible leaders who transform business and society. #INSEADforGood
Revolut @RevolutApp
425K Followers 75 Following Change the way you money. For support related queries, reach out to @revolutsupport or tap your profile in the top-left corner→Select Help→select Chat with us.
Revolut Business @RevolutBusiness
15K Followers 25 Following Go beyond business as usual.For support related queries, reach out to @revolutsupport or tap your profile in the top-left corner→Select Help→select Chat with us
SheBreakstheLaw @Shebreaksthelaw
2K Followers 292 Following Supporting & empowering women of all backgrounds and disciplines in their strive for change in legal. Together we break the law, for the better.
Marija S.Pilley @marijapilley
205 Followers 868 Following Women in #CustomerSuccess Podcast Host | #Musician in #Tech | mother of two | runner | purpose driven | Cambridge MPhil|
Women in Customer Suc... @Women_in_CS
366 Followers 767 Following Women in Customer Success is all about bringing together women in #tech and #customersuccess to discuss, learn from, and support one another.
Tracxn @Tracxn
66K Followers 17K Following Tracking 3.7M+ entities through 2.9K+ feeds categorized across industries, sectors, sub-sectors, geographies, affiliations and networks globally.
MHFA England® @MHFAEngland
54K Followers 415 Following We are a social enterprise with a vision to improve the #MentalHealth of the nation. Explore our courses via the link in our bio 👇
Tandem @Tandem_Bank
10K Followers 8K Following Banking for a greener future. We provide greener financial choices for the benefit of everyday people and the planet.
Tempo @tempo_uk
518 Followers 656 Following We believe that work should be an adventure and recruitment the most exciting thing companies do. We’re on a mission to make it happen.
Huggg @huggg_uk
2K Followers 3K Following Creating happier workplaces by putting appreciation first. Get gifting today: https://t.co/Y8TpjCjFVb
Attraqt @Attraqt
1K Followers 1K Following Powering exceptional shopping experiences for the world's best retail brands. Leaders in #ecommerce #merchandising, #sitesearch and #personalization
Cazoo @CazooHelp
24K Followers 168 Following Cazoo. Right for You. Search over 230,000 used cars from 5,000 dealers nationwide.
European Women of Leg... @EWOLT_Award
107 Followers 24 Following Awarding female impact on the digital transformation of the law #ewolt2020
Trustpilot @Trustpilot
30K Followers 2 Following Discover, read and write reviews. Find our community guidelines here ➡️ https://t.co/BxD5gBjfC0.
Stefania Passera 🇺... @StewieKee
2K Followers 838 Following Contract design OG, creator of https://t.co/kFmGwRncJt & https://t.co/W7hZvM6fKY, coauthor of the #LegalDesign Manifesto. Metalhead & avid skater
The Customer Growth A... @ExcellenceInCS
537 Followers 148 Following The only awards celebrating revenue teams driving customer value.
Loom @loom
44K Followers 1K Following Work faster with video. Record your screen, camera, or both, and send 🎥 messages with Loom, now part of @Atlassian. Support: https://t.co/sYN6ra5jFd
Alexis Gay @yayalexisgay
124K Followers 982 Following type A comedian 😎 | 🎟 tix + email list at the link! ⬇️
Pilot @pilotfiber
2K Followers 647 Following On a mission to bring internet that doesn’t suck to offices across NYC.
Startups.co.uk @startupstowers
69K Followers 9K Following Working with UK startups, small businesses and entrepreneurs for over 20 years.
Mother Clucker @motherclucker
7K Followers 1K Following Chicken with heart & attitude. 🐓 Available on #Deliveroo Nationwide!
Colin S. Levy @Clevy_Law
17K Followers 10K Following Your legal tech guide. General Counsel @ Malbek. Tweets focus on legal tech and lawyering. Married to @madriver2017. Tweets are not legal advice.