Custserv_Pro @Custserv_Pro
Sharing the best posts from Customer Service and Customer Experience Professionals. Follow us for top #custserv and #custexp pro news Joined July 2015-
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@BarclaysUKHelp So, how much longer do you actually need to get our account information up-to-date? Is 7 weeks not enough? Wrong forms, returned emails, unwell relationship manager... What next? Your mandate team need to update us ASAP. #fail #COVID19 #BounceBackLoans
Dynamic FAQs for Self-Service & Contact Deflection With our dynamic FAQs, customers no longer need to leave the page to get smart, instant answers to their questions. Check out our blog post to find out how it works #faqs #selfservice midwaysky.co.uk/2019/11/05/dyn…
Our Top 5 tips for working From Home - midwaysky.co.uk/2020/04/06/our… #COVIDー19 #homeworking #Communication
We've got this!! #PositiveVibes #hope #lockdown2020
6 Golden Rules For Multi-Channel Customer Engagement: ddsk.co/babcfhb via @Digi_Desk #CX #custserv
Come on Fiji #London7s
Voice of the Customer through the Employee: ddsk.co/babcegf via @Digi_Desk #VoC #CSAT #custserv
Voice of the Customer through the Employee: ddsk.co/babcegf via @Digi_Desk #VoC #CSAT #custserv
What makes the perfect Agent Workplace? ddsk.co/jfcbhb via @Digi_Desk #cctr #custserv
The Evolution of Voice of the Customer (VoC): ddsk.co/ihehbj via @MWS_CSAT #VoC #CSAT #custserv
The 6 Golden Rules of Effective Multi-Channel Customer Engagement: ddsk.co/ifecji via @Digi_Desk #digital #custserv
The #CustExp & #custserv Daily is out! paper.li/KevinLeifer/14… #cx Stories via @crmetrics @MidwaySkyUK @billquiseng #custserv #cx
The latest The CX Bulletin! paper.li/RaghuSripada/1… Thanks to @1callres @LindaHardenCCP @MidwaySkyUK
CX Journey™: Do You and Your Customers Speak the Same Language?: ddsk.co/hchdjc via @annettefranz #custserv
Infographic: Are customers becoming brand loyal again?: ddsk.co/hchjia via @Digi_Desk #custserv
5 Ways to be a Customer Superhero: ddsk.co/hchhgd via @CarolynBlunt #custserv
Who owns and controls the brand experience in the digital age?: ddsk.co/hcgfga via @CXpert #custserv
What Happens Backstage Will Not Remain Backstage in Customer Service: ddsk.co/hcgded via @toister #custserv
Five Ways That Call Reporting is Transforming Contact Centres: ddsk.co/hcggae via @Digi_Desk #custserv
How the Pros Turn Loyal Customers into Brand Advocates: ddsk.co/hbgeji via @martinhw #custserv

Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
LeslieO @LeslieO
6K Followers 5K Following Leslie O'Flahavan: E-WRITE honcho. Plain language advocate. Writing teacher: @LI_Learning, web content, email, chat, social media. Mentor. Writer. Reader.
Annette Franz, CCXP @annettefranz
25K Followers 16K Following CEO @CXJourney Inc. | Consultant, #KeynoteSpeaker, #Author | #culture #leadership #employeeexperience #customerexperience
Nate Brown @CXAccelerator
11K Followers 9K Following Head of Education and Enablement at Metric Sherpa. Founder of #CX Accelerator. #CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️
EdwinaMatthew @Z3g62mkjABtwf2V
65 Followers 3K Following
Customer service @VGSresources
2K Followers 637 Following Customer service resources: roaming on Twitter to identify resources to help companies improve their customer service - Good friend of @verygoodservice
Wade Testa @WadeTesta
417 Followers 2K Following CEO ~ Customer Service Professional & Customer Experience Specialist ~ Entrepreneur. Helping businesses improve their Customer Services.
Xceltrait @Xceltrait
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Call Design - AU @au_call
245 Followers 877 Following We specialise in Workforce Optimisation solutions by providing exceptional support, personalised training, custom software development, and consulting services.
Forsta @Forstaglobal
876 Followers 1K Following Our experience and research tech allows organizations to understand the complete human experiences of their audiences. #VoC #CX #MRX #VoE #HumanExperience #HX
journeymap.com @CXJourneymap
791 Followers 2K Following A customer experience community. Join us for latest CX. #cx #journeymapping #customerexperience #servicedesign #crm #customerjourney
Steve DiGioia @SteveDiGioia
3K Followers 3K Following Retired Customer Service Crusader & Author, 20+ yr Hotel Guy. Voted a 6-time "World's Top 30 Customer Experience Professional".
Spencer Rayner @spencerrayner
269K Followers 208K Following Helping Others Get To Their Destination - 💥 SP Digital Consultants 💥 #spdc | #SuccessTRAIN | #ThriveTOGETHER
Greg Ortbach @GregOrtbach
6K Followers 4K Following Musician and CX Catalyst in #LdnOnt 🇨🇦 Co-host of #CustServ chat Tues @ 9:00 PM EST w/ @MarshaCollier. I’m passionate about CX, tech, marketing, & business.
Michael Finch @Finchy_Glink
580 Followers 5K Following A Just Man. A Miracle Man. DaFinchy. Glink. Aborinigal Uncle, Nurse, Mechanic, The Creator's Right Hand Man, Renewing Faith, Be The Miracle! A Man of God.
Jerry Halm @thejerryhalm
515 Followers 336 Following The Customer-centric Entrepreneur |Content |Course |Coaching |Consulting |Conference |Community
Bill Quiseng @billquiseng
25K Followers 606 Following Award-winning #CustomerService expert, keynote speaker. Follow me for #custserv #custexp #cx https://t.co/9N4XMlceeQ https://t.co/ONsxerWbDu…
Mitch @mitchpurdy_
413 Followers 3K Following 🧠 •metacognition •human nature •models 💪 •coaching •strategy •sales •revops 👍 •sports •music •f&b
Marie @Marie72719403
107 Followers 4K Following 💞💙 Мy namе is Маrie!😹 Hеre is my album аnd mу nudе pictuгe!)) Vоte for mе, рls:😆 https://t.co/AOyieyA8aD
Blog Media Groups @BLOGMEDIAGROUPS
561 Followers 2K Following Blog Media Groups is a digital marketing agency that a specializes in SEO, local search, design, content, and paid advertising.
SentiSum @SentiSum
1K Followers 1K Following Uncover actionable insights from support tickets with our #MachineLearning engine. Swift integrations with 1000s of providers. #CustomerService #customersupport
Cher Gilinsky @CherGil1
137 Followers 336 Following Unapologetic social media wannabe. Incurable communicator. Certified problem solver. I'm going to reveal two secrets of my success: One don't reveal everything
The Northridge Group @NorthridgeGroup
6K Followers 5K Following Management consulting firm partnering with Fortune 200 & mid-market companies to drive results | Consulting Magazine Fastest-Growing Firms #OperationsMadeBetter
SoftClouds @SoftClouds
4K Followers 4K Following SoftClouds | IT, Cloud, CRM & CX Solutions Provider (469) 955-7800 / [email protected]
Sampson Lee - Global ... @SampsonLee_CX
443 Followers 300 Following I founded Global CEM Certification Program (the world's 1st CX certification since 2006) & invented PIG Strategy that was 1st licensed in Belgium & Netherlands.
the montager reyiz @montagereyiz
1K Followers 5K Following
sailaja @ksailaja555
232 Followers 4K Following This is my Advertisement Platform. All Images Collected from Same Twitter Only..
Feedgrip @thefeedgrip
327 Followers 339 Following Feedback Management System to organize user feedback. 🚀 We mostly tweet about Product Management and Customer Support
Prodsight @prodsight
219 Followers 382 Following Customer feedback insights with zero tagging. We support Intercom, Zendesk, Freshdesk and 2,000+ sources via Zapier. #CX #VoC
Baker Johnson @bakerjohnson
944 Followers 835 Following CX & Growth Addict, CMO, https://t.co/XyZ9RUe583
echonovum @echonovum
1K Followers 3K Following Young Swiss software company with intelligent digital solutions for insights-driven leadership. #leadership #employeeexperience #datadriven #customerexperience
Managing Offsite @RemoteWorkNow
1K Followers 3K Following All about working remotely and remote work. Telecommuting. Work from home. Virtual work. Just Published: Managing Remote Staff https://t.co/Gb0JDmwv9L…
Vidiana Wambugu @VidianaWambugu
14 Followers 449 Following
Uniphore @uniphore
2K Followers 2K Following Uniphore is the Business AI company. Our sovereign, composable, & secure platform connects data, fine-tunes AI models & deploys agentic AI across the enterprise
VCC Live @vcc_live_brand
2K Followers 5K Following We create IT solutions that shape the future of contact centers and take Customer Experience to a whole new level. Follow us for the best #CX content.
Customer Contact Advi... @CustomerContAdv
738 Followers 1K Following News & trends for leaders in #ContactCenter #Custserv #CX #CallCenter. Covering strategy, technology, agent management, #CustomerExperience, #AI, & more.
Steve Denton @SRDenton
3K Followers 1K Following Tech Entrepreneur Future of Work #ware2go #AI #pepsi, #ups #rakuten #ebay
Gladly @gladly
4K Followers 3K Following Reinventing customer experience to put people at the 💚 of it.
Vintegrity Partners @VintegrityP
43 Followers 155 Following Vintegrity Partners provides best-of-breed Workforce Engagement (WFE) software solutions for Contact Centers.
MAI Solutions @MAI_Solutions
594 Followers 1K Following We offer business solutions including #fulfillmentsolution #contactcenter #brandedenvironment #integratedmarketingcommunication #warehousing #logistics
I am Chidimma @ms_deenma
521 Followers 658 Following First, a conversationalist who enjoys contemporary Writing. Founder of Hair brand @pamabeautyhair Entrepreneur | Customer Experience Designer
VesuvITas @VesuvITas
672 Followers 3K Following We LISTEN, LEAD, and DESIGN optimized Customer Experiences. * CX * Contact Center * Unified Communications * Cloud * Security * Analytics *
Howard Pyle @howardpyle
2K Followers 586 Following Founder of https://t.co/27MID052Rx // digital + design leader // art photographer
Kamran @Kamran97171056
14 Followers 573 Following
Chandrashekhar Yadav @shekharmission2
741 Followers 5K Following Project Manager-Pharma Okinawa Flat Belly Tonic : Weight Loss Product Click on Link:- https://t.co/2N8mARX2oo Contact me:- [email protected]
Anne Perschel @bizshrink
9K Followers 9K Following Leadership Psychologist/ Executive Coach @ Germane Coaching & Consulting. Guiding talented leaders to become their best, happiest & most fulfilled selves
Murphy Fraser @murphyjfraser
873 Followers 565 Following #CCTR • #CX • #CustServ | Consultant | People are my passion | Opinions are my own.
Patrick Sharkey @PatrickSharke13
667 Followers 5K Following Award-nominated published journalist, owner and founder of @Zone_gaa. Passionate about current affairs, history, sports and Eurovision. All opinions are my own.
Jeffrey Pierce, II @_jeffreypierce
36 Followers 73 Following CEO of Parallel Inception; devoted to empowering 💪🏾, educating 📚, and equipping 📋 higher ed institutions with tools 🧰 to improve their customer service.
Shep Hyken @Hyken
106K Followers 13K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
LeslieO @LeslieO
6K Followers 5K Following Leslie O'Flahavan: E-WRITE honcho. Plain language advocate. Writing teacher: @LI_Learning, web content, email, chat, social media. Mentor. Writer. Reader.
Annette Franz, CCXP @annettefranz
25K Followers 16K Following CEO @CXJourney Inc. | Consultant, #KeynoteSpeaker, #Author | #culture #leadership #employeeexperience #customerexperience
Nate Brown @CXAccelerator
11K Followers 9K Following Head of Education and Enablement at Metric Sherpa. Founder of #CX Accelerator. #CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️
Fair for You @FairforYouCIC
1K Followers 577 Following We support financially-excluded households to buy essential items, avoid hardship, and build their financial resilience. Owned and overseen by @FairCreditChty.
Luke Porter @DD_Luke_Porter
2K Followers 2K Following Expert in Multi-Channel Contact Management and Customer Service. Co-Founder of DigiDesk Platform. Looking to Share Best Practice on #digital #custserv #CX #CSAT
Orbital @orbitalclimate
430 Followers 366 Following The Air Conditioning Specialist : Dedicated to delivering the perfect climate all year round. #airconditioning #climate
The Happy Travellers @HappyTravel_THT
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MRCCS @mrccs_ltd
1K Followers 47 Following MRCCS are an established, independent manufacturer of control panels for a wide range of applications, power distribution systems, aviation and solar products
Brisbane_Economist @gardiye_t
305 Followers 493 Following We offer in depth analysis of , how the Micro & Macro economic changes effects the local community
Dr Wendy Guess @DrWendyGuess
35K Followers 32K Following Associate Teaching Professor ◊ Simply Align ◊ Author ◊ Family/Systemic Constellations ◊ Speaker ◊ #declutteryourself #fiubusiness
ServiceDock @ServiceDock
399 Followers 590 Following Multi-location customer feedback and service via messaging. Capture Feedback - Improve Service - Build Loyalty - Increase Sales #custexp #cx #retailtech
FM Outsource @FMOutsource
1K Followers 177 Following Build better relationships with your customers.
Christy Woodrow @OrdinaryTravelr
34K Followers 21K Following Photographer • Blogger • Luxury Travel Advisor • Author at Ordinary Traveler • Helping you explore the world.
StartUp Mindset @StartUpMindset
147K Followers 119K Following Official account of https://t.co/et2pQgpdp5. Awarded Top 50 entrepreneurship blog. Ton of content. Awesome community. Come with us!
Alayna Frankenberry �... @AFrankenberry
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LiveChat Review Site @livechatreviews
567 Followers 3K Following Find #livechat software or services for your #ecommerce #customerservice #leadgeneration or #sales needs
QPoint Survey @QPointSurvey
333 Followers 541 Following Web #survey solution for collecting #insights and helping people to make #decisions. Reach your #customers and get their opinion on your #service or #product
TheUniversityNetwork @TUNdiscounts
3K Followers 458 Following The University Network (TUN) helps students live well for less. Follow us for scholarships, study tips, advice, and helpful resources! @TUNpress #ShareTheGoals
William F. Aicher ✍... @WFAicher
29K Followers 13K Following sometimes author, sometimes e-commerce and digital marketing exec. #cinephile #gamer #bookworm #dad #genx
The Travel Nova @TheTravelNova
14K Followers 4K Following Penchant for exotic escapes and spicy margaritas - preferably at the same time. Click the link below to check out my blog!
eStream Studios @eStream_Studios
9K Followers 10K Following Looking for a profitable and affordable MT4 forex expert advisor? Buy CTrend FX Ultimate MT4 today and start making a passive income! https://t.co/TiRULras1X
CJ Jordan @cjjords
3K Followers 53 Following Operations & analytics leader. Home automation, gardening, cooking, and beats. Crocs always in all-terrain mode.
David McCann @davidmccann_cx
629 Followers 947 Following Using behavioural science and experience design to drive growth in emerging Asia.
Chad Sanderson @sandersonc
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Divergent Travelers @divergenttravel
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Kat Murti @KatMurti
23K Followers 15K Following Libertarian. Feminist. Activist. Executive Director @ssdpofficial. Co-founder @FeministLiberty. Formerly @CatoInstitute & @mercatus. 🇮🇳🏴🇺🇸🕉 ✌🏼💛
William Harris @wmharris101
20K Followers 6K Following Built brands you’ve probably bought. 13 exits. $800M, IPO. National speaker. @UpArrowPodcast host. Prefer to talk physics and theo. #dtc #ecommerce #advertising
Koondal @Koondal1
690 Followers 1K Following The artificial intelligence that connects with your back and unlocks your true potential Back us on Indiegogo https://t.co/kl6Mu6KN9f #backpain #ioT #chatbot
Till Bergermann @tillbergermann
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Pierre F. Suhrcke @PierreSuhrcke
12K Followers 13K Following Driving #digital #transformation at #Board and #advisory level in the #FinTech and #InsurTech industry and #Africa | #AI #BigData #IOT #Biometrics #Risk
BlackCurve @blackcurveHQ
2K Followers 151 Following We help eCommerce businesses make pricing decisions. Resources here - https://t.co/G54H79nzkw
Konverse @konverse_app
149 Followers 219 Following The Konverse App is a simple way to connect with individuals whose native language is the one you're learning. Take your new language skills to the next level!
Escaping Abroad ✈ @EscapingAbroad
75K Followers 38K Following https://t.co/MBMujE7xzj Travel Blog. Photographer. Adventurer. Scuba Diver. All Things Travel.
Justin Robbins @justinmrobbins
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K.D. @kdnzg
4K Followers 5K Following Screen credits on some of the most #Iconic #FeatureFilms #TVshows & #MusicVideos .
Capita CM Careers @CapitaCMJobs
79 Followers 190 Following We’ve made a move, but you can still find us at Capita Customer Management Careers on Facebook and @lifeatcapitacm on Instagram. See you there!
Yogeshwar Lagad @yogeshwar_qpro
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Wess Walters @wesswalters
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Mazaru @mazaruspeaks
785 Followers 893 Following We help the world have great conversations – empowering customers and customer-facing people at every touch-point #Digital #Advisors #Bots #Voice #Print
Harrison Ray Cowart @harrisonRcowart
2K Followers 1K Following "It's never too late to be what you might have been." ~ George Eliot / Purchase your copy of "The Literary Guide to Happiness and Success" on Amazon.
Dustin Brown @DustinBrown12
405 Followers 676 Following Former #1 and top Sr AE at https://t.co/3eYebiaoXY, multiple years in a row and I’ve been in SaaS seller the last 15 years. I guess im going to be an influencer now 🤠
Nixxis @NIXXIS
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HGS MENA @HGS_MENA
213 Followers 1K Following HGS MENA is a leader in #DigitalCustomerExperience, #DigitalTransformation, onshore/offshore outsourced business services.
iGeekDigital @igeekdigital
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Communo Jobs @CommunoJobs
8K Followers 9K Following Latest freelance work from the Communo platform. Join Communo and apply.