Ric @DecisionsTech

Ric Kosiba, Ph.D. is vice president and founder of Interactive Intelligence’s Decisions Group. He can be reached at [email protected], (410) 224-9883 Joined February 2015

Tweets

35
Followers

17
Following

17
Likes

30

LizBee @LizLemoness

8 years ago

Life is complicated. We need more EASY-to-use software. Check out my myth buster blog! #AskPureCloud lnkd.in/eHbPmZu

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Bobbi Chester @ChesterBobbi

8 years ago

#askPureCloud - send us questions now!

Bobbi Chester @ChesterBobbi

8 years ago

#askPureCloud - send us questions now!

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Genesys @Genesys

8 years ago

Well said @LizLemoness - learn how #cloud #cctr can be that easy. #AskPureCloud

LizBee @LizLemoness

8 years ago

Well said @LizLemoness - learn how #cloud #cctr can be that easy. #AskPureCloud

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Genesys @Genesys

8 years ago

Am I set up to scale when needed? #AskPureCloud & get answers during our 4/18 global webinar. gsys.co/eczs30aNSwb

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Genesys @Genesys

8 years ago

Register for the PureCloud webinar: not all #cloud #cctr software is equal. Submit questions to #AskPureCloud gsys.co/LTcU30aNTr3

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Ric @DecisionsTech

9 years ago

How to Become a Capacity Planning Wizard session a full house! #SWPP #GENESYS

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Ric @DecisionsTech

9 years ago

SWPP Nashville is starting. Looking forward to great week. #SWPP #Genesys

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Ric @DecisionsTech

9 years ago

Top Ten Common Contact Center Planning Mistakes 6-10 lnkd.in/ePHJDu6

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Ric @DecisionsTech

10 years ago

"Planning for Collections" by @DecisionsTech on @LinkedIn linkedin.com/pulse/planning…

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Ric @DecisionsTech

10 years ago

"The Contact Center Decision Making Cycle" by @DecisionsTech on @LinkedIn linkedin.com/pulse/contact-…

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Ric @DecisionsTech

10 years ago

" Forecast Error is Not as Important as You Think" by @DecisionsTech on @LinkedIn linkedin.com/pulse/forecast…

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Ric @DecisionsTech

10 years ago

"Free Webinar - Tips and Tricks for Successful Contact Center Forecasting and Planning" by @DecisionsTech @LinkedIn bit.ly/1IQxM2a

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Ric @DecisionsTech

10 years ago

"Why is Occupancy as Efficiency a Fallacy? " by @DecisionsTech on @LinkedIn linkedin.com/pulse/why-occu…

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Ric @DecisionsTech

10 years ago

"Free Webinar- Collections Analytics: Stories about Data, Segmentation, Treatment and Scheduling " by @DecisionsTech linkedin.com/pulse/free-web…

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Ric @DecisionsTech

10 years ago

"Great Read: Strategic Planning Must Be More than an Annual Exercise" by @DecisionsTech on @LinkedIn linkedin.com/pulse/great-re…

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Ric @DecisionsTech

10 years ago

Thanks Scott Fessler @Bancard for a great Decisions presentation #InteractIndy15 #lovemyclients

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Ric @DecisionsTech

10 years ago

Thanks Adam Cincoski @Optum for a great story using Decisions #InteractIndy15 #lovemyclients @OptumNews

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Ric @DecisionsTech

10 years ago

Results with Decisions! Thanks Bob Dobson @InterConHotels for a great presentation #InteractIndy15 #lovemyclients

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Ric @DecisionsTech

10 years ago

Thanks Jeff @JeffPlaton for the opportunity to showcase Decisions today @interactions2015

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Ric @DecisionsTech

10 years ago

Excited to present today & have 3 great clients discuss how Decisions has helped their businesses. Thanks Scott, Adam & Bob! #lovemyclients

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Santiago Vélez @UseDataWisely

19 Followers 442 Following Data integration @Fivetran

Brent @bnwittwer

6 Followers 81 Following

Karin Kosiba @KarinKosiba

11 Followers 97 Following

Brad Starr @bradstarrAU

56 Followers 93 Following

Topher Prothero @t67443

23 Followers 44 Following Father | Workforce Analyst | Video Games | Comics | Hockey

Customer experience and cloud enthusiast – marketing @Genesys, former analyst and consultant. Grateful husband, father and son.

Jason Alley @jasonalley4c

249 Followers 277 Following Customer experience and cloud enthusiast – marketing @Genesys, former analyst and consultant. Grateful husband, father and son.

Call Centre Helper @callcentrehelp

13K Followers 13K Following Leading contact centre magazine. News on #ContactCentre #CallCentre #CX #CCaaS #WFM #AI #Analytics

The Mount Saint Joseph Lacrosse Program, proud to play in the MIAA “A” Conference #TheMount #Brotherhood #GaelNation #AAO #Family #Passion

MSJ Lacrosse @MSJLacrosse

740 Followers 413 Following The Mount Saint Joseph Lacrosse Program, proud to play in the MIAA “A” Conference #TheMount #Brotherhood #GaelNation #AAO #Family #Passion

Bryan Crouch @crouchofstp

294 Followers 1K Following Burgeoning Contact Center Aficionado.

Y @NicolaBrampton

9 Followers 40 Following

Shambu Tuppad @shambu_Tuppad

92 Followers 739 Following #RahulDravidFan #CricketLover #MusicLover

Jacques Gauthier @JGauthier2020

484 Followers 969 Following Dad, husband, outdoorsman, sports fan, helping others via Carpedia International.

Unlock the full potential of human creativity.
Our workforce management solution injixo empowers your people to do outstanding work.

jixo @WFMCoach

1K Followers 2K Following Unlock the full potential of human creativity. Our workforce management solution injixo empowers your people to do outstanding work.

John Watkinson @Watkinson14

38 Followers 82 Following

Jonathan Lim @jojoisthename1

9 Followers 222 Following

Sergio @VanguardItalia

435 Followers 594 Following

Genesys provides the AI-Powered Experience Orchestration platform that enables organizations to deliver superior customer and employee experiences.

Genesys @Genesys

32K Followers 1K Following Genesys provides the AI-Powered Experience Orchestration platform that enables organizations to deliver superior customer and employee experiences.

Merijn te Booij @MerijnGRW

1K Followers 124 Following

Paul Segre @PaulSegre

2K Followers 219 Following

ContactCentres @contactcentres

4K Followers 509 Following Dedicated to the UK's Contact Centre Industry - Image thanks to Jabra UK

Donald J. Trump @realDonaldTrump

108.9M Followers 53 Following 45th & 47th President of the United States of America🇺🇸

Irrelevant, unpredictable and uncategorized. An artist with an ability to see what is not seen. a designer with no set style.

Chris Berry @seedy_b

47 Followers 60 Following Irrelevant, unpredictable and uncategorized. An artist with an ability to see what is not seen. a designer with no set style.

Stuart Underwood @Stuart7216

2 Followers 1 Following

Stephen Berger @SBerger13

3K Followers 904 Following Be You. Do You. Love You. 🙏🏼. Never give up on your dreams! Stay humble and hungry. Just for Today.

Chris Kosiba @chris_kosiba

225 Followers 344 Following MSJ '16 Purdue '20

Bryan Crouch @crouchofstp

294 Followers 1K Following Burgeoning Contact Center Aficionado.

Jack Kosiba @rayquaza691

2 Followers 8 Following

VP of Marketing for @sharpentech. Husband. Father. Musician. #CX Nerd. #ContactCenter devotee. #CustServ and #AgentExperience champion. @Forbes contributor.

Murph Krajewski @MurphKrajewski

209 Followers 200 Following VP of Marketing for @sharpentech. Husband. Father. Musician. #CX Nerd. #ContactCenter devotee. #CustServ and #AgentExperience champion. @Forbes contributor.

Jeff Platón @JeffPlaton

139 Followers 345 Following CMO, Hoxhunt

Twitter feed for the Problem-Based Learning Program - Solutions Showcase at Mount Saint Joseph High School in Balitmore. #MSJ #MSJGaels #PBL

MSJSolutionsShowcase @MSJSolutions

50 Followers 16 Following Twitter feed for the Problem-Based Learning Program - Solutions Showcase at Mount Saint Joseph High School in Balitmore. #MSJ #MSJGaels #PBL