Jason Alley @jasonalley4c
Customer experience and cloud enthusiast – marketing @Genesys, former analyst and consultant. Grateful husband, father and son. linkedin.com/in/jasonalley4c Joined February 2012-
Tweets395
-
Followers249
-
Following277
-
Likes65
What an enjoyable conversation with @moderncto_io about a twisty path through tech, fostering empathy for brands with their customers, and how giving autonomy to engineers is rewarding! moderncto.io/318-glenn-neth…
Humanity first. A challenge to us all.
BREAKING: @Genesys Unveils Industry's First True Multicloud Architecture for Contact Centers buff.ly/3iGsyvl < Coming soon on @nojitter, reaction and insight from my interview with Genesys partner @GlobalNtt's Rob Allman @tfamous @johnher2010 @siliconbarry
Discover how Releasy meets customer demands with flexibly and ease of an all-in-one customer experience platform - @Genesys. bit.ly/2yDUMBo
Infographic: Change management is essential for a successful #digitaltransformation. Creating change in an organization starts with #executive leadership. Read the @Genesys blog for the infographic. #CX bit.ly/2Cc86BQ
.@Genesys gets O'Sullivan on board as Altocloud grows. Get the scoop on @IndoBusiness! @siliconbarry bit.ly/2PjX931
Coca-Cola shares the 7 lessons learned in their customer experience transformation and how they reduced their TCO by 50 percent. Read the @Genesys blog. #CX #customerexperience bit.ly/2BIaiRq
Coca-Cola shares the 7 lessons learned in their customer experience transformation and how they reduced their TCO by 50 percent. Read the @Genesys blog. #CX #customerexperience bit.ly/2Ll5D7C
Coca-Cola shares the 7 lessons learned in their customer experience transformation and how they reduced their TCO by 50 percent. Read the @Genesys blog. #CX #customerexperience bit.ly/2MszgJA
Coca-Cola shares the 7 lessons learned in their customer experience transformation and how they reduced their TCO by 50 percent. Read the @Genesys blog. #CX #customerexperience bit.ly/2Ljr6O9
Benefit from the real-world lessons companies learned through legacy #CCTR migrations in this Customer Showcase. bit.ly/2LKiLUG
Read the @Genesys blog to learn how the PureConnect #Cloud platform delivers new capabilities faster, provides additional network options, with cloud #microservices. bit.ly/2K8ppmZ
Customers expect support for in-app messaging, SMS, Facebook Messenger, Apple Business Chat—or any channel they prefer. Read the @Genesys blog and get started with #mobile messaging. #custserv bit.ly/2sXPUF8
Learn how to leverage the power of #artificialintelligence and predictive routing to turn your data into actionable results for customer engagement. Read the @Genesys blog. #bigdata #CX bit.ly/2HM3gZK
6/20 Expert Forum: Choosing the Best Path for Transforming a Legacy Contact Center. Register today: @forrester @Genesys bit.ly/2JDvI1R
Check out the features that are now shared across multiple Genesys platforms, including the PureConnect solution. Read the @Genesys Blog! #Cloud #ContactCenter #CustServ bit.ly/2Jj4aCv
#Cloud flexibility and ease of use enable Genesys customer @EMSCRM to create cost-effective #custserv solutions and increase business success. gsys.co/pp6V30iXXc9
[News] Record 700 Customers Pick Genesys to Propel Customer Experience Transformation! Learn more: gsys.co/xJ4d30jNj4e #CX18
The Customer? Ha! Can't wait to see the results!

Dave Michels @DaveMichels
47K Followers 39K Following Founder of TalkingPointz. Enterprise Comms Pro. TalkingPointz Insider Report. #CX #UCaaS @NoJitter Want to converse? Find me on LI.
Evan Kirstel #B2B #Te... @EvanKirstel
374K Followers 312K Following TV host, Podcaster, Tech influencer, content creator, Industry Expert w/600K followers, focus on #Enterprise 💻 #Cloud ☁️#5G 📡#AI 🤖#Telecom ☎️ 🔑 #Cybersec
DaytonBC @DaytonBC
8K Followers 6K Following @KFHSFirebirds, @UnivofDayton, & @UChicagoLaw - Proud Daytonian. Dayton Flyers, Boston College Eagles, Notre Dame Fighting Irish, Reds, Bengals, Warriors
R “Ray” Wang 王�... @rwang0
145K Followers 102K Following @ConstellationR #CEO @DisrupTVShow 2X BestSelling Author @HarvardBiz Keynoter #Futurist Provocateur #EDM #DJ #Foodie #SVLife #TaiwaneseAm🇹🇼🇺🇸
Dan Miller @dnm54
4K Followers 1K Following Analyst/Thought Leader: Conversational Commerce, Intelligent Assistance & Chatbots; self-service, trust, convenience & security https://t.co/qpLpSn7mMU
Jenny @b_dhenis
138 Followers 1K Following I have a team that specializes in cosmetics market research/divorced/have an eight year old daughter/beautiful single/financially independent woman/
Julian Bocanegra @julianbocanegra
254 Followers 286 Following Im passionate about Cloud Technology and I believe that Technology can transform the world. I help people, customers, and organizations to grow and transform.
Tethr @Tethr_io
719 Followers 666 Following When your customers talk, Tethr listens. #ConversationIntelligence
Paul Banks - Javelin ... @javelinfounder
361 Followers 2K Following Making Your Marketing Budget Go Further WITHOUT Reducing Quality
Subfero @teamsubfero
82 Followers 277 Following Award-winning and industry-leading customer support specialists
Call Criteria @CallCriteria
450 Followers 1K Following Quality Assurance Solutions For Contact Centers. Driven By AI. Verified By Humans.
customerservicehappyp... @custome33220365
34 Followers 361 Following In the modern era, business has swayed to the customer. Happy People live Customer Service excellence make it easier for organisations to exceed expectations!
NTI @NTICentral
594 Followers 3K Following NTI is a non-profit disability organization whose mission is to support and advocate for the disabled community and their caregivers.
Tony Johnson - CX Con... @The_TonyJohnson
27K Followers 29K Following Igniting a passion for service + people within organizations | International Customer Experience Strategist | Award Winning Speaker | CXO with 4xi Consulting
Contact Centre Specia... @_CCSpecialists
45 Followers 100 Following CCS is the go-to consultancy for Contact Centres, supported by specialists, not generalists.
SDS Services @ServicesSds
18 Followers 182 Following SDS Services est une société qui est spécialisée dans plusieurs domaines (marketing 📈, relation client 👨👩👦 , management 💱…).
tiffany alley @tiffwestalley
49 Followers 198 Following
#CustomerExperience @CustExpWorld
10K Followers 8K Following The Focus Group creates customer experience events focussed on improving every aspect of corporate interaction with customers and employees.
TrueVoice Systems @TrueVoiceSystem
540 Followers 3K Following At #TrueVoice Systems our passion is to simplify the end to end solution regards to #CallRecording and #WFO #WFM solutions. #Voice #VoiceRecording #CallCentres
Velvome Digital @velvome
155 Followers 495 Following UCaaS & CCaaS Provider on a mission to enable Small & Medium Enterprises to experience the collaboration success. #ccaas https://t.co/u4Otowxkij @victorysaravan
Robert Glatt @RobGlatt
105 Followers 400 Following Account Relationship Manager for WorkForce Software. I strive to ensure my customers are happy and successful with our suite of software solutions.
VIPdesk Connect @VIPdeskConnect
3K Followers 4K Following Customer Service Solutions for luxury brands that truly care. We are on a mission to elevate the human experience. Guaranteed to raise NPS! ⭐️ Inc. 5000
Carry Jim @CarryJim6
41 Followers 126 Following
Jeff Kays @JeffKays
222 Followers 1K Following Business Advisory | Executive Coaching | Leadership Development
CLCA Call Direct @Call_Direct
811 Followers 3K Following CLCA Call Direct was founded to provide multi-channel support for back-office, sales and customer service staff across a range of industries +44 (0)333 600 5005
Qubicles @Qubicles
2K Followers 4K Following Innovative. Agile. Inspired. The Next Generation of #ContactCenters is Unlimited. It's Usage-Based. It's Global. And It's Powered by #Telos Blockchain. #cctr
Forty7Ronin @Forty7Ronin
502 Followers 599 Following Forty 7 Ronin provides call center software expertise and tailored voice solutions. Every project is guided by measurable and achievable success criteria.
lydia_F @lydiaF63129327
84 Followers 627 Following waking up in the morning knowing that everybody is good knowing that its going to be a good day and plenty my meals for the day with my family
Maricka Burke-Keogh @marickab
3K Followers 4K Following Group Marketing Manager @ McGraths Cong, Cemfloor, & Apex Minerals. #B2B @BandF Top 100 CMO 20 & 21, #ExGoogler & @GalwayMarketing - Views are my own.
Marsha Bailey @MarshaLBailey
134 Followers 135 Following Director of Influence @twilio Professional. Native Hoosier. IU and Colts Fan
John Capone @CXperiences
114 Followers 92 Following Want to improve #customerservice, leverage #ai? I help companies enhance #customerexperience in their #contactcenter #callcenter #cx
Joaquin Moreira @jmoreira06
438 Followers 1K Following
The Berner Group @bernergroupllc
102 Followers 871 Following We help Telecommunications Companies build Sales Channels and Business Strategies to increase Market Presence and Revenue
Ali Karaca @AliKaraca9999
108 Followers 3K Following
SWCCF @SWCCF1
1K Followers 965 Following Everything you ever wanted to know about Contact Centres. From Social Media to technology, recruitment to retention, best practice to KPI's and beyond.
melissa.cowdry @mcowdry
15 Followers 124 Following
Benjamin Simon @injixowfmus
273 Followers 727 Following Helping call centers automate forecasting, scheduling and real time adherence with cloud based solutions.
Ben Simon @workflow414
207 Followers 1K Following
SC Bullington @sc_bullington
174 Followers 707 Following My mission is to develop the next generation of sales professionals focused on client's outcomes.
Tim Ross @timross44
98 Followers 169 Following Customer Experience & Business Development Leader. Cloud Based CX. Salesforce Trail Blazer!
sheryl kingstone @skingstone
2K Followers 854 Following Tired mom and wife, Avid photographer, Customer Experience Advocate @451research, digital technology addict. Tweets and opinions are my own.
NiceBot @tryNiceBot
2K Followers 4K Following I ❤️ #CustomerService. Resolve frequent customer issues on all your channels immediately, automate repetitive tasks, and get to empty-inbox–nirvana faster.
Leo @LeoToi
1K Followers 4K Following
Call Centre Helper @callcentrehelp
13K Followers 13K Following Leading contact centre magazine. News on #ContactCentre #CallCentre #CX #CCaaS #WFM #AI #Analytics
Travis Joyner @joynertravis
177 Followers 769 Following Corporate Sales Manager at Tricom Technology Solutions
Richard Klevit @rklevit
24 Followers 107 Following Managing Dir, Contact Center Solutions - Cloud Initiatives. Helping companies transform the customer journey and experience. Blessed to live in Capo Beach.
Vik Verma @vermaventures
932 Followers 900 Following Recovering CEO, Board Member and Investor. Awarded 8 patents. Davos World Economic Forum Top 40 Tech Pioneer.
Delta Corporate Svcs @DeltaITStaff4U
425 Followers 1K Following Delta - A boutique staffing & recruiting firm celebrating 25 years providing big results with personalized service with a local presence and a national reach.
B2B Global Networks @B2BGLOBALNET
39K Followers 87K Following B2B Global Networks have active business networks with over 1.5 Million members - https://t.co/LczSQYKJC5
Dave Michels @DaveMichels
47K Followers 39K Following Founder of TalkingPointz. Enterprise Comms Pro. TalkingPointz Insider Report. #CX #UCaaS @NoJitter Want to converse? Find me on LI.
DaytonBC @DaytonBC
8K Followers 6K Following @KFHSFirebirds, @UnivofDayton, & @UChicagoLaw - Proud Daytonian. Dayton Flyers, Boston College Eagles, Notre Dame Fighting Irish, Reds, Bengals, Warriors
R “Ray” Wang 王�... @rwang0
145K Followers 102K Following @ConstellationR #CEO @DisrupTVShow 2X BestSelling Author @HarvardBiz Keynoter #Futurist Provocateur #EDM #DJ #Foodie #SVLife #TaiwaneseAm🇹🇼🇺🇸
Dan Miller @dnm54
4K Followers 1K Following Analyst/Thought Leader: Conversational Commerce, Intelligent Assistance & Chatbots; self-service, trust, convenience & security https://t.co/qpLpSn7mMU
AppFoundry @AppFoundry
973 Followers 144 Following AppFoundry is a Genesys marketplace for you to discover, research, and connect with a broad range of CX applications, integrations, and solutions.
Keith Pearce @Pistolprce
2K Followers 1K Following Family man, @UFlorida fan. Marketing is my jam. Views are mine.
SC Bullington @sc_bullington
174 Followers 707 Following My mission is to develop the next generation of sales professionals focused on client's outcomes.
tiffany alley @tiffwestalley
49 Followers 198 Following
Marsha Bailey @MarshaLBailey
134 Followers 135 Following Director of Influence @twilio Professional. Native Hoosier. IU and Colts Fan
Genesys @Genesys
32K Followers 1K Following Genesys provides the AI-Powered Experience Orchestration platform that enables organizations to deliver superior customer and employee experiences.
Steve Leaden @SteveLeaden
367 Followers 285 Following President of an Independent Communications and IT Consulting Firm, Industry Expert, national speaker and writer, drummer, guitar player, golfer, Christian.
John Capone @CXperiences
114 Followers 92 Following Want to improve #customerservice, leverage #ai? I help companies enhance #customerexperience in their #contactcenter #callcenter #cx
Christopher Bosken @ChrisBosken
103 Followers 107 Following Product Manager for @Genesys PureCloud; runner at large.
Ric @DecisionsTech
17 Followers 17 Following Ric Kosiba, Ph.D. is vice president and founder of Interactive Intelligence’s Decisions Group. He can be reached at [email protected], (410) 224-9883
Travis Joyner @joynertravis
177 Followers 769 Following Corporate Sales Manager at Tricom Technology Solutions
Zack Taylor @JohnnyZT
382 Followers 149 Following Husband, Dad, Musician, Golfer, Cisco Employee, Blessed
NICE CXone @NICECXone
8K Followers 3K Following With NICE, it’s never been easier for organizations of all sizes around the globe with the world’s #1 cloud customer experience platform for the contact center.
Paul Segre @PaulSegre
2K Followers 219 Following
Wayne Bevan @waynebevan
695 Followers 2K Following It's all about the experience. The Customers Experience! All views expressed are my own and not of the company I work for.
Warren Whitlock @WarrenWhitlock
453K Followers 104K Following I live in the future. Doing what I can to eliminate friction and share abundance with all. Curing Aging, Build on blockchain, crypto, AI, nanotechnology.
John R. Patterson @johnrpatt
13K Followers 12K Following Customer Service & Leadership Consultant, Office Construction & Relocation Expert, best-selling author, In-demand Speaker, husband and father of 5. #cx
Phil Edholm @PEdholm
767 Followers 10 Following Phil Edholm is the President and Founder of PKE Consulting LLC. PKE consults to end users and vendors in the communications and networking markets.
Dave Roberts @sandhillstrat
5K Followers 5K Following Product mgmt exec. Inventor of NFV. Experience in networking, cloud, DevOps, ML. Christ follower. Love simplicity, UX, Clojure, haiku, whisk(e)y & bacon.
TalkingPointz.com @TalkingPointz
4K Followers 2K Following http://t.co/8LHilqYN Curated telecom, voice, and UC news. http://t.co/8LHilqYN is home of PinDropSoup Telecom blog and offers research by @davemichels
Docusign @Docusign
151K Followers 24K Following Bringing Agreements to Life Free Trial → https://t.co/7tSk4biqrh → Support: https://t.co/NYAX3dxGnT → System Status: https://t.co/c6TmyOFyEy
Lolly Daskal @LollyDaskal
1.2M Followers 1.0M Following Founder Lead From Within | AI Leadership Edge™ | Bridging Leadership Wisdom with AI Innovation | Executive Coach | Biz Consultant | Author The Leadership Gap
Alvaro Lopez Ortega @alobbs
8K Followers 5K Following Sr Director of Engineering @eBay. Former Docker (investor now), Facebook, Akamai, Red Hat, Canonical, Sun | https://t.co/tHbDQ9a3Uk
TechNative @TechNative
86K Followers 10K Following Articles, webcasts & interviews on disruptive trends in your industry.
Shai Berger @shaiberger
3K Followers 4K Following Sr. Director at Verint. Formerly CEO/co-founder of Fonolo (sold to VRNT) and Streamcheck (sold to KEYN).
Paul Desmond @UCBuyer_Paul
5K Followers 4K Following Veteran technology journalist covering unified communications and other network-related topics since 1988. Where does the time go?
Sophie Bloxam @Sophiehemsworth
435 Followers 1K Following PR consultant at Edelman in Technology. Also keen marathon runner, triathlete and foodie
Eric Krapf @EricHKrapf
2K Followers 544 Following Enterprise Connect GM & program chair. Tweets are my own, retweets don't mean endorsement. He/him
Lori Brokaw Stout @loribrokaw
118 Followers 216 Following Vice President of Marketing at Punchh | Freelance Writer | Mama Bear | Musician | Urban Chicken Farmer
Thatcher Young @thatcherlyoung
67 Followers 1K Following
3CLogic @3CLogic
2K Followers 2K Following Leading cloud communication platform offers seamlessly integrated Computer Telephony Integration (CTI) and Cloud Call Center solutions for enterprises.
Grant @grantkitch
70 Followers 124 Following Unified Communications Engineer, Apple Convert, Cardinals Baseball Fan & Father of 3 Kids
Jack Nichols 3 @jacknichols3
204 Followers 573 Following Technology and Business leader with a passion for creating. Husband and Father. Wine and Craft Beer enjoyer. World Traveler. All posts are my own.
CIO Events @CIOevents
7K Followers 6K Following #CIOVirtualEvent Trusted educational & networking forums for the nation's senior IT executives. #Cloud #IoT #data #CTO #CIO #CISO #Tech #digital #security
Matt Taylor @Matt_PCI
349 Followers 1K Following Senior Pre-Sales Engineer at Semafone, Contact Centre Software, PCI, huge techie Geek!! This is my personal account and all views expressed are my own.
Wendy Mikkelsen @wenders19
170 Followers 353 Following Director, Product Marketing @Genesys #CX #CCTR #AI #Marketing
Bram @BramWeerts
17K Followers 13K Following Entrepreneur in the Risk Mitigation Business | Blockchain Investor since '14 | Macro, Web3 and Geopolitics | My opinions on X are my own
Donne Martin @donne_martin
30K Followers 30K Following Tech Lead @Facebook. Large-scale systems, data analysis, open source, and snowboarding. Tweets are my own. https://t.co/yN4QW1Knic
Steen Kjøng Kristens... @gruset
62K Followers 43K Following Data geek with a flair for computing and challenging life. Hadoop, Big Data, BI, Analytics; You name the game, I play it!
🐂 Edward Nevraumon... @Ednever
42K Followers 731 Following CMO/Advisor/Tsundoku ex-@ga @aplaceformom @expedia @mckinsey @wharton @proctergamble Author- MarketingBS