Five9 @Five9
Five9 strives to bring joy to customers, agents, and your bottom line. Learn about our cloud contact center services, omnichannel, AI, and more: https://t.co/ltYUYvXqdX Five9.com San Ramon, CA Joined September 2009-
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The launch of #GenAI Studio marks a significant milestone in the industry, as it empowers businesses to build generative AI-powered contact centers. Read more by Five9 CTO & Head of AI, @jdrosen2. #AI #CX #ProductNews #IndustryNews #Blog spr.ly/6018bFGBu
According to @AberdeenSR, 73% of contact centers struggle to use data to achieve their #CX and operational objectives. Watch our webinar to see how #Five9 #AI Insights delivers accessible and actionable insights faster and effortlessly than ever before. spr.ly/6012bFGnr
TernioF9, an all-in-one mobile app developed in collaboration with Five9, helps easily mobilize your global workforce for instant access to your contact center. Learn more about our partnership with #Ternio. #PartnerPowered #CX spr.ly/6017bFGnX
The Phone Number Reputation strategy that prioritizes your protection. Discover how to proactively protect your phone numbers from improper call blocking and labeling events that threaten your customer reach. Read more. #Five9 #Blog spr.ly/6017bF1rP
At #Five9, our focus revolves around bringing Joy to #CX. Learn about real stories from our customers and how Five9 helped them create valuable connections and deliver extraordinary CX. #CustomerSuccess #Five9Joy #Ebook spr.ly/6019bFGnP
“With Five9 IVA, we’re seeing a 45% containment rate on all carrier pickup calls,” says Lead Application Analyst at @ExactSciences, Buddy Reeves. See how Five9 came to the rescue. #CustomerSuccess #IVA #CX spr.ly/6013j83gD
The latest Five9 and @Zendesk integration enhancements are designed to empower agents to deliver quick and efficient service your customers truly deserve. Learn how: spr.ly/6014bFGVq. #PartnerPowered
Improving #CX in Banking: The Ultimate Guide. Learn how to improve, stay updated on trends, and partner with #Five9 for excellence. #FinServ #Blog spr.ly/6014bF1l2
Hear first-hand what the future of customer service could be with #ConversationalAI! Join @AragonResearch1 and industry leaders to uncover how #GenerativeAI is reshaping contact centers. Watch now! @JimLundy @NikiHall @jdrosen2 @cschebel #Five9 spr.ly/6015bF17B
Discover how the seamless integration of Five9 Adapter for @Zendesk can empower your agents to deliver exceptional customer service — all within a single workspace. Watch the demo: spr.ly/6014bFGVM. #PartnerPowered
More than 60% of customer service and support leaders state they’re under pressure to adopt #GenAI in some capacity. Five9 GenAI Studio offers unique capabilities to address customer service leaders’ challenges today. #GenerativeAI #AI spr.ly/6014j8MTs
Our CEO @Mike_Burkland reflects on Five9's 10-year IPO anniversary--a milestone made more significant by the remarkable growth & impact Five9 has achieved as a team over the last decade. Read more: spr.ly/6014bF16r. #IPOAnniversary #LifeAtFive9
Uncover how #AI elevates business metrics, drives operational efficiencies, and enhances KPIs in this @Metrigy report. Learn more. #CX #Innovation spr.ly/6010bFGVy
Nonprofit Company Modernizes Its #CX. See how #Five9 came to the rescue. #CustomerSuccess #Five9Joy #CaseStudy spr.ly/6010bF1n6
#GenAI Studio allows you to easily optimize the output of your call summaries based on your business needs. Craft & assess free-form prompts effortlessly & seamlessly integrate them into #AI summaries for enhanced customization. Learn more: spr.ly/6012bF1tw. #GenerativeAI
We're a proud sponsor of @ServiceNow #Knowledge24. Join us at booth 5447 to learn how to bring the power of people, technology, and partners to deliver an industry leading #CX. See you there. #PartnerPowered spr.ly/6012b5uw4
See how #Five9 can help you make a powerful connection with your customers through joyful #CX. #Five9Joy #AI spr.ly/6014bFGps
Introducing GenAI Studio, our industry-first solution that enables companies to take general purpose, off-the-self #GenAI models and customize them for the contact center – in just a few clicks. Learn more: spr.ly/6014bFGT4. #ProductNews #IndustryNews #CX #AI #PressRelease
#Five9 has officially landed on @googlecloud Marketplace, bringing its suite of powerful tools to an even wider audience. Please read more. #PartnerPowered #Blog @gcloudpartners spr.ly/6019bF1gT
#Five9 closed 2023 with strong growth & continued business momentum leading into 2024. Our commitment to product innovation, expanding our ecosystem with strategic partners, and global investments strengthened our market standing. Read more. #PressRelease spr.ly/6016bFGTy
Dave Michels @DaveMichels
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944 Followers 759 Following A leading provider of the intelligent #cloud contact center, helping companies bring joy to #CX. Official Five9 EMEA handle.Nate Brown @CXAccelerator
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2K Followers 1K Following Mgr Solution Architecture @Five9, Dad #CX #CCaaS #Motivator #RepBx | Tweets are my own "If you’re not tweeting it someone else is.” - MeMark Plant 💉x3💪.. @MarkPlant
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378 Followers 309 Following Innovative global partner marketing leader. Wife, mom, sister, friend, and endurance sports enthusiast! Views expressed are my own.James Gingerich #B2B .. @jamesvgingerich
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33K Followers 1K Following The #1 AI-powered experience orchestration platform delivering the future of CX. #GenesysCloudLisa J. Martin🦋 @LisaLisajm5
793 Followers 485 Following Five9 Partner Events are my work jam. Music, foodie, social 🦋. Thoughts & tweets are my own. #PartnerPowered #MusicRocksMySoulCharlie Isaacs @charlieisaacs
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47K Followers 40K Following Founder of TalkingPointz. Enterprise Comms Pro. TalkingPointz Insider Report. #CX #UCaaS @NoJitter Want to converse? Find me on LI.Sheila McGee-Smith @McGeeSmith
15K Followers 2K Following Contact center/enterprise communications industry analyst. NYC born and bred, concrete jungle where dreams are made of.Blair Pleasant @blairplez
13K Followers 1K Following unified communications & collaboration and contact center industry analyst & consultant, Beatles freak, mom, wine lover. Mastodon: @[email protected]Zeus Kerravala @zkerravala
59K Followers 3K Following The #1 ranked independent analyst, according to AR Insights. Focusing on technologies that are reshaping the world. #AI #Security #Network #CommunicationsGenefa Murphy @GenefaMurphy
2K Followers 414 Following Marketer & Technology Enthusiast. Views are my own.Shep Hyken @Hyken
109K Followers 14K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!Five9 EMEA @Five9_EMEA
944 Followers 759 Following A leading provider of the intelligent #cloud contact center, helping companies bring joy to #CX. Official Five9 EMEA handle.Nate Brown @CXAccelerator
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2K Followers 1K Following Mgr Solution Architecture @Five9, Dad #CX #CCaaS #Motivator #RepBx | Tweets are my own "If you’re not tweeting it someone else is.” - MeStacey Cole (she/her) @Staceyecolesd
378 Followers 309 Following Innovative global partner marketing leader. Wife, mom, sister, friend, and endurance sports enthusiast! Views expressed are my own.James Gingerich #B2B .. @jamesvgingerich
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33K Followers 1K Following The #1 AI-powered experience orchestration platform delivering the future of CX. #GenesysCloudMicrosoft Teams @MicrosoftTeams
449K Followers 100 Following Chat. Meet. Call. Collaborate with #MicrosoftTeams. Support: https://t.co/j2lGfc3qfCLisa J. Martin🦋 @LisaLisajm5
793 Followers 485 Following Five9 Partner Events are my work jam. Music, foodie, social 🦋. Thoughts & tweets are my own. #PartnerPowered #MusicRocksMySoulCharlie Isaacs @charlieisaacs
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22 Followers 53 Following Live life smiling | Social Marketing @Five9 | All views are mine.Pindrop @pindrop
3K Followers 899 Following Pindrop® solutions are leading the way to the future of #voice by establishing the standard for #security, #identity, and #intelligence in the #callcenter.Google Cloud Partners @gcloudpartners
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4K Followers 361 Following TLC Laser Eye Centers, a leading laser eye surgery provider - 2.2 million LASIK procedures performed. Book your FREE Consultation Online Today. 877.TLC.2020What’s New In CCaaS? 10 Trends Tearing Through the Industry 🆕 Get to grips with the latest shifts in the #CCaaS space 👇 eu1.hubs.ly/H08Wx320 #cx #cxnews | @Five9
Back at SFO for a great week with @Five9 Product Leadership 💪
Nothing like your first experience in the Expo Hall😮👀 What was YOUR favorite booth this year at #CCWVegas?! #CustomerContactWeek @Five9_EMEA @Datamatics @krispHQ
The @TDBank_US Five Boro Bike Tour is next week. Thanks to @Five9 for your support and sponsorship! Look for more pics on social leading up to and including the ride! @NikiHall @laurasmackey LOVE LOVE the pink color scheme! #TDBFBBT @bikenewyork #CXNation #Five9Nation
While at Enterprise Connect, our Technology Sales Manager interviewed with @Five9 to answer a series of questions regarding the state of #AI in the industry and at MiaRec. Check out our blog that includes a 2min video of his answers: hubs.la/Q02vf1tM0 #ContactCenter #GenAI
Status quo der Cloud Statement from Thomas John, @Five9 #CloudFirst #Cloud #Skalierung #AI #künstlicheIntelligenz #LLM #CloudComputing #Compliance #MultiCloud #CloudKosten #artificialIntelligence #Security @ralf_ladner @Five9_EMEA netzpalaver.de
Ready, set, action! Big smiles with #Five9 at #SalesforceTour NYC! @Five9 @salesforce @ButterbaughJake @Staceyecolesd #CX
Adding the right Cloud Contact Center as a Service (#CCaaS) functionality to your CRM can maximize your ROI @Five9 hubs.li/Q02ttLdM0
Struggling with manual tasks in your contact center? 🤔 With PanTerra and @Five9, automate intelligent cross-platform workflows using real-time data. Elevate your customer experience with personalized follow-ups and notifications. #CustomerService #ContactCenter #CCaaS
#PowerUp with @udemy! CMO @GenefaMurphy doing what she does best: Getting people excited about transforming lives through learning!
NEW Valoir View: Orgs vary in #generativeAI readiness in the #ContactCenter. @Five9 GenAI Studio enables them to use prebuilt prompts & experiment w/ #LLMs and see the results based on their data – w/o the need for data science experience or coding. valoir.com/blog-1/five9-g…
Descubre las ventajas de @Five9 para tu PYME: obtén una solución CCaaS escalable e integrada con diversas plataformas para cubrir todas tus necesidades de comunicación. Conversa con nosotros.👨🏻💻 bercont.com/solucion-para-…
NEW Valoir View: Orgs vary in #generativeAI readiness in the #ContactCenter. @Five9 GenAI Studio enables them to use prebuilt prompts & experiment w/ #LLMs and see the results based on their data – w/o the need for data science experience or coding. valoir.com/blog-1/five9-g…
CT Tech Talks Episode 4 - Talking the Power of Generative AI with @Five9 Expertise: hubs.li/Q02ttSJz0
Don't Miss It 💬 Dave Michels, Lead Analyst at @TalkingPointz, speaks with Mike Burkland, CEO at @Five9. 🌐 Stay tuned for more updates, interviews, and insights from the forefront of AI-driven customer experience solutions. Connect with Dave Michels: talkingpointz.com
Excited to share that @ServiceNow has been recognized with @Five9’s 2023 Transformational Partner award! Register here for our upcoming webinar with Five9 on April 25th to learn more about what we have in store: spr.ly/6018brJeQ
Excited to share that @ServiceNow has been recognized with @Five9’s 2023 Transformational Partner award! Register here for our upcoming webinar with Five9 on April 25th to learn more about what we have in store: spr.ly/6016brJ2Y
.@ServiceNow has been recognized with @Five9’s 2023 Transformational Partner award! Together we continue to co-deliver innovations that empower customer service organizations to accelerate their journey to the cloud and reimagine the future of customer experience.
Excited to share that @ServiceNow has been recognized with @Five9’s 2023 Transformational Partner award! Register here for our upcoming webinar with Five9 on April 25th to learn more about what we have in store: spr.ly/6010br5xq