GCS @GCSagents

Outsourced Call Center services #ContactCenter #Training #Consulting Solutions. #cx #bpo #B2B #softskills gcsagents.com Charlotte, NC Joined June 2010

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GCS @GCSagents

4 years ago

From Raving Mad to Raving Fan - A Customer Service State of Mind gcsagents.com/blog/from-ravi… #CX #callcenter #customerjourney

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GCS @GCSagents

4 years ago

From Raving Mad to Raving Fan - A Customer Service State of Mind hubs.li/H0S5pCy0

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GCS @GCSagents

4 years ago

Leadership Rowan graduates honored wbtv.com/2021/05/20/lea… #GCS is proud to have Erik Lipscomb on the steering committee.

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GCS @GCSagents

4 years ago

78 Names Leading the Way in Customer Service story.cd/AAQTZR via @prweb . GCS is honored to be included with such outstanding winners. Congrats to all.

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The right combo of technology will equip any contact center for success, but it is the people who drive the results. GCS provides services in training solutions and staffing center management techniques that'll help increase your customers' satisfaction. hubs.ly/H0KhgZG0

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GCS @GCSagents

4 years ago

Benchmarking against call center KPIs can power up your business intelligence in several ways. Check out these 7 positive impacts that benchmarking can have on your center, according to Benchmark Portal. hubs.ly/H0K8yB30 #CX #outsorucer #bpo #training #management

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GCS @GCSagents

4 years ago

When your processes are less than ideal, it doesn’t matter how much business intelligence you have, how much planning you’ve done, or how many metrics you measure. Without smart execution, it’s easy to get off track quickly. hubs.ly/H0K3pnQ0 #roi #cs #outsourcing #improve

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GCS @GCSagents

5 years ago

Thank you @superbcompanies, GCS Agents is proud to be named as one of its Top 10 Third Party Verification Companies - 2021 hubs.ly/H0JQjrd0

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GCS @GCSagents

5 years ago

Working with a professional outsource company can impress your customer, improve your brand and grow your business. Here are some tips to help you! hubs.ly/H0JLk8P0 #contactcenter #roi #bpo

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GCS @GCSagents

5 years ago

5 traits that make GCS unique and excel in the "process" of creating high #CSATs and can help improve your #CS today. #outsourcing #management #bpo hubs.ly/H0JGqpT0

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GCS @GCSagents

5 years ago

GCS is proud to be named as one of The Best Data Entry Firms by @superbcompanies. hubs.ly/H0JB3kF0

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GCS @GCSagents

5 years ago

GCS is honored to be named by Clutch as one of its TOP BPO companies for 2021. hubs.ly/H0JvNR80 #outsourcing #bpo #cs #contactcenter #roi

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GCS @GCSagents

5 years ago

Let GCS Agents help you discover ways to fix key areas by taking any of our benchmark quizzes! hubs.ly/H0Jq_7X0 #cs #outsourcing #contactcenter #kpi #roi

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GCS @GCSagents

5 years ago

Put the custom in customer service! Our proprietary approach to hiring, training, and teamwork delivers performance that adds value to your company. Outsource with GCS today. hubs.ly/H0Jl3n60 #cs #contactcenter #bpo #roi #ousourcing

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GCS @GCSagents

5 years ago

Choose the best for your outsourcing program? Every program is unique. By working with an experienced and diverse company like GCS, you can benefit from finding the RIGHT solutions for you. Contact us today. hubs.ly/H0JfXwW0

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GCS @GCSagents

5 years ago

GCS Agents is proud to support the efforts by ApSeed to distribute 484 Seedlings to the Long Island City PAL in New York. A big thank you to the agents along with the local #community, a wonderful group of high school students and retired Ophthalmologist Dr. Reynalds, who helped.

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GCS @GCSagents

5 years ago

In the market to find an outsource partner? Explore GCS Agents’ new homepage! It’s simple, informative, and designed just for you to quickly find how we can meet your needs as an outsource partner. Feedback appreciated. hubs.ly/H0J5q9v0 #callcenter #outsource #roi #cs

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GCS @GCSagents

5 years ago

Customer Loyalty, and Retention in a Post-COVID World: A Customer Service State of Mind hubs.ly/H0J0TFz0

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GCS @GCSagents

5 years ago

New blog is out! What is the post-COVID customer service state of mind right now? Check it out here: hubs.ly/H0J0Rwv0 #cs #callcenter #roi #outsourcing #postcovid

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GCS @GCSagents

5 years ago

Do you have an idea that something is wrong, a process could be better, your team could do more? Here are 4 pieces of advice to help you find a solution. #contactcenter #outsourcing #staffing #management #bpo #training hubs.ly/H0HYfSX0