Julio Hernandez @J_Hernandez_CX
Global #Customer Center of Excellence Lead, US Customer Advisory Practice Lead, KPMG Passionate about #customerfirst #profitablegrowth, #CX. All tweets my own linkedin.com/in/hernandezju… Atlanta, GA Joined March 2017-
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I'm looking forward to celebrating @KPMG_US' 125th anniversary by joining my colleagues for a day of service! #Beyond125 #KPMGCommunityImpact #KPMGvolunteer
KPMG Customer Advisory team members had a great time connecting in person at #ForrCX in Nashville! Leaders from across the globe came together to discuss the latest trends in digital and CX. To learn more about KPMG Customer Advisory, visit our page: bit.ly/3HtuR29
Looking for a better way to break down silos between sales, marketing and service? Get better alignment with a customer operations strategy. Read the @KPMG_US article: "A new strategy for commercial operations" and transform your model. bit.ly/3LlwGPR
Digital power. Human touch. The grocery retail sector led all sectors in delivering excellent customer experience with 10 brands in the Top 100. Learn from the leaders in the @KPMG_US 2021 U.S. Customer Experience Excellence Report. bit.ly/3Ix7FA3
Brian Higgins of @KPMG_US lends some insights on the current challenges around #supplychain to the @FinancialTimes , as companies shift from ‘just in time’ to ‘just in case'. bit.ly/3qLdBO9
Is your sales model holding you back from achieving profitable growth? KPMG has a framework to help your team gain connection and flexibility. Learn more in our paper: Five steps to accelerate meaningful sales transformation. bit.ly/30IzZOA
ESG benefits are now a part of the digital transformation business case. Find out why. #digitaltransformation #esg assets.kpmg/content/dam/kp…
The digital lens is widening, prompting technology-enabled change throughout organizations. assets.kpmg/content/dam/kp…
Ready for the new world of work? New workforce models will shift how we work and connect. assets.kpmg/content/dam/kp…
Customer-centric growth. Explore why customers are at the center of digital transformation. assets.kpmg/content/dam/kp… #customer #DigitalTransformation
Ready for the next wave of digital transformation? Explore KPMG’s latest report highlights home.kpmg/xx/en/home/ser…
Digital deployment accelerated during the pandemic. Where do you go from here? Explore the top three priorities for sustainable performance. home.kpmg/xx/en/blogs/ho…
Is it time to rethink customer engagement? Find out how digital transformation leaders are building stronger connections for sustainable growth. #customerengagement home.kpmg/xx/en/blogs/ho…
Salesforce clients are seeking ways to enable their employees while protecting access to key transactions and safeguarding their customers’ sensitive data. Learn how KPMG helps clients assess solutions to tackle these risks. #Salesforce #Controls bit.ly/3dbDLnD
Truly understanding consumers is a trait of leading organizations, find out what consumers are telling us -49 percent of consumers are now more focused on saving rather than spending. Has #COVID19 changed consumer spending for the long-term? bit.ly/3dUB8G2
.@KPMG_US's Todd Ellis will be on a panel with other global thought leaders, academics, Fortune 500 CEOs, policy leaders, and entrepreneurs discussing health equity at the Lake Nona Impact Forum. 4/22 11 a.m.-1:45 p.m. ET bit.ly/3a2i6fO
Nationwide, C-Suite leaders are weighing reopening options to best suit their employees and get back to business. @KPMG_US 2021 U.S. #CEOOutlook Pulse Survey uncovers their timelines. Find out more tomorrow. bit.ly/3vM5qmt
.@KPMG_US is proud to recognize Consumer & Retail National Sales Leader Margaret Switzer for being selected as an @CBJnewsroom 2021 Women in Business Achievement Award honoree! #KPMGCoastal #KPMGProud #BusinessDevelopment #KPMGBDOLeadingtheway bit.ly/3vKaWWJ
Consumers want more empathy from brands shown in their customer experience and it is fast becoming a key driver of choice. Some great insights coming out of our Me, My Life, My Wallet report - Find out more here home.kpmg/knowyourcustom… #customerexperience #customer #cx
I was honored to present on #IWD2021 to over 250 KPMG professionals and clients on confidence, taking risks, and conquering imposter syndrome #futureisinclusive #ChooseToChallenge
Elizabeth Arias @elipiedra6813
28 Followers 213 Following Nacida en Michoacán. Ing Química Trunca. Diseñadora de interiores. Comerciante y apasionada de la vida y aprender de finanzas
Seyshiez @seyshiez6807
111 Followers 1K Following
Ambitious @toghist24494
7 Followers 2K Following For good-looking clothes and worthy people, you have to work hard.
Thindes @Thindes150489
10 Followers 2K Following
Evintel @Evintel_Global
63 Followers 385 Following Independent conference organizing company. We pride ourselves on impeccable content and desire to deliver results! https://t.co/v90vnUCRtJ
Jenny Dempsey @jennysuedempsey
8K Followers 7K Following Customer Experience & Community Management Freelancer | Udemy Teacher | Speaker | Writer | Furniture Flipper | Dog Lover
Crystal Black @wen_1212
0 Followers 59 Following
Prannay Dey, CA, CIA,.. @PrannayDey
9K Followers 723 Following A Qualified CA, CIA & CFE. Investor in stocks since 16. Ex-BofA, Ex-KPMG, Ex-EY. All tweets are personal diary, not any advise! Not a SEBI registered advisor
Data Dynamics, Inc. @DataDynamicsInc
1K Followers 2K Following Reimaging enterprise data: analyze, migrate, Secure and enable compliance with a unified data management platform.
Wendy🇺🇸 @Wendy98511
241 Followers 610 Following Involving industries like #AI and #energy. Use my knowledge and skills to create a sustainable future. Let's make a difference!
JUL.IO @julio_domain
116 Followers 2K Following Domain name https://t.co/zYivoJ51Gt is for sale. Buy, lease or rent: https://t.co/Y7B2hX0zo5
amrishbharti04921@gma.. @amrishbharti041
4 Followers 25 Following
Fonolo @Fonolo
5K Followers 5K Following Call-Back solutions for the #ContactCenter. Visit our industry-leading blog for customer service professionals.
Xceltrait @Xceltrait
1K Followers 3K Following A #ServiceNow Partner that develops robust solutions and processes that help organizations accomplish their goals better, faster and smarter.
journeymap.com @CXJourneymap
800 Followers 2K Following A customer experience community. Join us for latest CX. #cx #journeymapping #customerexperience #servicedesign #crm #customerjourney
Five9 EMEA @Five9_EMEA
950 Followers 759 Following A leading provider of the intelligent #cloud contact center, helping companies bring joy to #CX. Official Five9 EMEA handle.
keating.lauren8@gmail.. @KeatingLaurenn
0 Followers 55 Following
TechSee @techsee_me
2K Followers 2K Following TechSee bridges the visual gap in #customerservice with #AugmentedReality and #ArtificialIntelligence. #AI #AR #contactcenters #custserv #computervision
Abel Musendek 🇨�.. @ablemusendek
147 Followers 5K Following 🏢🌍Business Enthusiast | 📖Ps23 | Action creates results. Don't talk, just act. | Future looks bright 🌥️💎 | https://t.co/gXeNglLbij
PxidaX @PxidaX
293 Followers 879 Following Your Compass Towards Customer-Centric Growth and Employee Engagement
SoftClouds @SoftClouds
4K Followers 5K Following SoftClouds | IT, Cloud, CRM & CX Solutions Provider (469) 955-7800 / [email protected]
Hispanic Executive @HispanicExecMag
8K Followers 4K Following We're a magazine and a network amplifying the voices of Latino leadership in America. Support Latino-owned media: https://t.co/SZZAJI0WMt
Sandra Graham @gg9_graham
2K Followers 3K Following
Denise Lee Yohn @deniseleeyohn
17K Followers 16K Following #brand #leadership expert | #speaker | #author of What Great Brands Do and FUSION
Rohit Deshpande @RohitDe91166897
4 Followers 61 Following MBA student, Geopolitics aficionado. Aspiring polyglot. Amateur photographer. 💘 MH 12
CXInfinity @CXINFINITY1
223 Followers 379 Following The Digital Omnichannel Customer Engagement Platform
CX-Excellence / Micha.. @CxExcellence
3K Followers 3K Following #CCXP | #CX | Voice of Customer #VOC | #Complaint Management | Customer Journey Mapping #CJM | #Speaker & #Panel #Moderator | #Training
Twin Cities Economic .. @tcdne
129 Followers 323 Following Twin Cities Economic Development is the economic development organization for the Scotts Bluff County in Nebraska.
Mahmoud Hamdy Abdelwa.. @MahmoudHamdyS19
211 Followers 388 Following A person who his dream to become a financial analyst and become a professional Accountant in finamce job market #Marketing #Finance #Social_Media
Steve Offsey @MarketBuildr
5K Followers 5K Following Building exceptional #SaaS, businesses. Follow me for #B2BMarketing, #CustomerExperience (#CX), #CustomerJourneyAnalytics, #JourneyMapping & #MarTech.
ThoughtLeader @BestOfThought
52 Followers 252 Following We are a team of thought leadership producers and journalists looking for the best in class. Send us TL that advances the discussion versus adding to the noise.
Sam Fiorino @Samf_CX_MRX
2K Followers 3K Following Canadian Customer Experience Insights and Marketing Research Professional @_Phase5, CXPA member. Views are my own. #CX #MRX #VOC #Insights
Samir Mehta @_SamirMehta
4K Followers 826 Following CPO, @getwrench | Strategic leader creating customer-centric products offering choice, connection, and competency
TheAnindyaBasu @theanindyabasu
56 Followers 52 Following National Managing Partner @KPMGIndia. A music savant and an occasional off-roader. Husband and father to a lovely daughter.
Erik Vercouteren @ErikVercouteren
220 Followers 455 Following Director Customer & Partner Experience
Alain Bismark @AlainBismark
71 Followers 1K Following
The Northridge Group @NorthridgeGroup
7K Followers 5K Following Management consulting firm partnering with Fortune 200 & mid-market companies to drive results | Consulting Magazine Fastest-Growing Firms #OperationsMadeBetter
Getrpajob @getrpajob
80 Followers 761 Following Get RPA Job provides a certification trainings that will build your RPA expertise from the ground up using the advanced RPA tools. https://t.co/1VAnoHvctG
Kammy @Kammyn_
2K Followers 5K Following Customer advocate & educator who is interested in #customerexperience, #TreatingCustomersFairly (#TCF), #ethics, #goodgovernance & #marketconduct.
Head Coach @SalesTeam
949 Followers 914 Following Our solutions help US clients reach their sales and service goals by improving human performance through bullseye #training and #coaching. #SMB #salestraining
Steven Hill @SteveHill_SI
609 Followers 182 Following Global Head of Innovation for KPMG. Views expressed are my own.
Liz Claydon @Liz_Claydon
101 Followers 89 Following
Allen Yuhas @AllenYuhas
204 Followers 448 Following Husband, Father to identical twin girls, University of Alabama alum, golfer, skier cyclist and recovering triathlete (2x Ironman 70.3 finisher).
Salesforce.org @SalesforceOrg
115K Followers 3K Following Follow us on @Salesforce for all things Education and Nonprofit!
Salesforce UK & Irela.. @SalesforceUK
18K Followers 658 Following 👋 We're Salesforce, the Customer Company ✨ CRM + AI + Data + Trust = Customer Magic 🇬🇧 🇮🇪 Official updates from Salesforce UKI
Elisa Holland @elisaholland
497 Followers 1K Following Managing Director, Innovation Labs at @KPMG Ignition (@KPMG_US). Former agency head of digital strategy. Wife, Parent, Ally.
Fatemeh Khatibloo, ak.. @fatemehx2
5K Followers 1K Following Privacy wonk. Democracy nerd. Homesteader-ish. Shocked but not surprised. Black lives matter. Trans women are women. Ethical AI @ Salesforce. All 💡mine.
Allison @AllisonSnow
1K Followers 1K Following Native Bostonian, with all the pros + cons you expect. VP Strategy + Chief Analyst in #B2B. Former Analyst @Forrester, #Alzheimers advocate. *Views are mine.*
Greg Fairlie @gregfairlie
1K Followers 114 Following Anchor at Dubai One Television Dubai. Emirates News is broadcast at 19:30 UAE 15:30GMT @emirates_news
KPMG U.S. News @KPMGUS_News
6K Followers 3K Following @KPMG_US official news handle | #SpacesHost DM for media inquiries 📰 Tweets: @mattcaruso32095, @BrandonHatler & @Certified_Drake
Tracey Follows @traceyfutures
13K Followers 2K Following 🔝50 female FUTURIST in Forbes | #1 ranked Futurist Speaker | Author & Host of The Future of You won Best Tech Podcast 2023 | Visiting Prof in Digital Identity
Ben Galbraith @bgalbs
7K Followers 2K Following Octo-dad and yet, surprisingly, younger than @dalmaer; product & pie lover. Work @ Google; prior: Segment, Google, Walmart, HP / Palm, Mozilla, Acer, startups.
Chris Messina @chrismessina
110K Followers 9K Following In 2007, I invented the hashtag and retired from Twitter in 2023. DMs still work. Book time with me: https://t.co/xvXww6nIKS
Dayton Semerjian @DaytonSemerjian
2K Followers 2K Following Global Technology Executive & Customer Experience Leader #CX at @CAinc, @HarvardHBS, Enjoys Open Roads, Fairways, and Far Away Places. Views are my own.
ET Retail @ETRetail
32K Followers 186 Following https://t.co/t5A5r2op3j brings the most relevant news & analysis on the retail industry. A Times Internet Product.
Worldreader @worldreaders
17K Followers 13K Following Worldreader gets children reading so they can reach their potential.
Mark Moraitakis @mmoraita
56 Followers 218 Following Married to Dimitra, Dad to 3 adorable daughters, and designer of Chick-fil-A's service and hospitality strategy
Sprinklr @Sprinklr
40K Followers 17K Following We un-silo and unify teams to make customers happier. With our Unified Customer Experience Management platform (#UnifiedCXM).
Freddie Ossberg @FreddieOssberg
2K Followers 2K Following Past: Founder of @Raconteur and @alan_agencyldn Now: Growth & Marketing Consultant
Rick Rose @rickrose5
516 Followers 264 Following
Fabio Grandi @fgrandi
643 Followers 2K Following Family man | Kitchen adventurer | MBA @KatzPittBiz | Business Strategy & Customer Experience | Entrepreneurship | former @twitter @kpmg @accenture | 🍷& ☕️ ❤️
KPMG Sri Lanka @kpmgsl
978 Followers 31 Following Driving conversations on emerging business issues and opportunities in Sri Lanka and from across of the world.
Bill Thomas @BillThomas_KPMG
3K Followers 346 Following Global Chairman and CEO, KPMG International. Passionate about inclusivity and diversity. Vancouverite and occasional pianist. Proud dad of three.
Laura Hay @LauraJHay1
637 Followers 626 Following Board Member. Former Global Head of Insurance @KPMG, transformation leader, innovation enthusiast, champion for diversity equity & inclusion. Views my own
Miriam Hernandez-Kako.. @MiriamKak
138 Followers 137 Following Transformational Global Business and Thought Leader, Board Director, Retired KPMG Partner, Advocate for diversity inclusion equity tech nextgen leaders #FAMILIA
FE BrandWagon @FEBrandWagon
2K Followers 414 Following We are the advertising, marketing, and media news section from the house of The Financial Express (Online) Subscribe to our Newsletter: https://t.co/pTB5i7B9aa
The Times Of India @timesofindia
14.7M Followers 143 Following News. Views. Analysis. Conversations. India’s No.1 digital news destination, world’s largest-selling English newspaper. Follow us on WA https://t.co/nhIk2OqzIn
Economic Times @EconomicTimes
4.3M Followers 45 Following Official account of The Economic Times, India's No. 1 Destination for Business News, Economy, Politics and More | A Times Internet Product
Financial Express @FinancialXpress
812K Followers 72 Following Official Twitter account of FinancialExpress | The Indian Express Group | @femarkets @fehindi @Xpressmobility @expressdrives @FEAspire @FETechBytes @FeLeisure
Peter C. Evans @pevans_c
3K Followers 4K Following Chief Strategy Officer, McFayden Digital | Digital Marketplaces | Caltech Executive Education | Co-chair, MIT Platform Strategy Summit & NTWRK Summit | PhD MIT.
Paolo Capaccioni @PaoloCapaccioni
58 Followers 59 Following
Ali Wampler @AliAliwampler
53 Followers 74 Following
Scott Wolfson @scottwolfson
135 Followers 52 Following Curious human, amateur polymath, passionate design thinker, rabid music lover, garishly garbed. Views are my own.
Justin Anderson @jpeanderson
898 Followers 871 Following Head of Strategy, Hyper 5. Navigating #future_of_IT. All views my own.
Vincent Piron @Piron_V
195 Followers 340 Following Seasoned advisor for financial institutions and #digital #customer transformation; all views expressed are my own
American Cancer Socie.. @AmericanCancer
1.1M Followers 165K Following Our vision is to end cancer as we know it, for everyone. Learn more at https://t.co/sAXpTAj08D or call us 24/7 at 1-800-227-2345. Proudly a top rated organization.
Today's Boardroom @TodaysBoardroom
702 Followers 77 Following The Portal for Complete Boardroom News, Views and Impartial Information.
Georgina Black @georginahblack
847 Followers 443 Following Canadian Managing Partner Government & Public Services, Deloitte Canada
Steffi Schenkewitz @SchenkewitzS
284 Followers 110 Following Do more 💪 Be more 🍀 Live more ♥️ Be the Game Changer ✨ All views are my own.
Paula Whitwell @LumsdenPaula
67 Followers 167 Following
Erik Vercouteren @ErikVercouteren
220 Followers 455 Following Director Customer & Partner Experience
Yngve Fjell @yfjell
446 Followers 878 Following Director | Customer Advisory KPMG | Curious on how digital can add value to people, businesses and society at large | Views are my own
Faith Popcorn @FaithPopcorn
15K Followers 2K Following Futurist to the Fortune 500, CEO Faith Popcorn's BrainReserve @popcornbrains, Author of "The Popcorn Report", Co-Host of the JOLTY Podcast, gg & cc's mom.
Swetha Ramjee Kumar @swetharamjee
103 Followers 189 Following Consulting Partner - Customer Experience & Voice of Customer. Engineer & MBA. Views are my own.
HuffPost Contributor @HuffPostBlog
4K Followers 0 Following
RJ Pittman @rjpittman
4K Followers 176 Following CEO Matterport, XeBay, Xpple, Xoogler, https://t.co/Foygzt6fYLWith #COVID19 widening #healthdisparities, @KPMG_US is supporting a program for more equitable access to treatment by accelerating monoclonal antibody treatments for patients at high risk of hospitalization or death. Click to see more details. bit.ly/3caPimQ
Satisfy your customers with efficiency and at a lower cost by using service #technology to its highest advantage. Modernize contact center technology, the first blog in @KPMG_US's series, Navigating What’s Next. bit.ly/31IySMV
.@KPMG_US's new podcast considers how businesses can drive better customer service through engaged, autonomous teams and reflects on the benefits of aligning customer and employee experience. #Customerfirst bit.ly/34CmzDW
With the need to test and track, learn how @KPMG_US is supporting clients with our dynamic COVID-19 framework and technology strategy aimed at helping leaders #reopen and stay open. bit.ly/2CRqtxd
We’re joining @googlecloud as they bring the best of their cloud technology to Infrastructure week during #GoogleCloudNext ‘20: OnAir. @KPMG and @googlecloud are addressing digital transformation through implementing a modern #infrastructure. Register... bit.ly/2P25DOi
I’m proud to introduce the new management team @KPMG_US. This team will harness the talents and capabilities of the entire firm to empower our clients and our people to confidently meet today's challenges and thrive in the future. info.kpmg.us/news-perspecti…
Interesting research showing how #DigitalTransformation is being 'rushed' amid #COVIDー19. A long-term, enterprise-wide view is critical to getting ROI buff.ly/3d9JurD via @JiaJen13 @techhq
"The digital leap that we have been forced to take will forever change how businesses run" - some great examples in this article of how #COVID has forced many industries to take a big #digital leap forward via @mkyurkchiev on @Forbes buff.ly/2LTPRDv
Proud to work for @KPMG_US, #13 on the @DiversityInc 2020 Top Companies for #Philanthropy list. We are making a difference - together, for better - in the communities where we live and work! #KPMGCommunityImpact bit.ly/2LLKKoU
.@KPMG_US continues to provide an inclusive environment with for a values and purpose-driven diverse workforce. We are proud to once again be recognized by @DiversityInc as a Top 50 company for #diversity and #Inclusion. #DITop50 #KPMGProud bit.ly/2yrvPND
❤️ Like if you're attending Dreamforce 🔁 Retweet if you'll be following from Twitter 🔖 Bookmark this link to stay on top of the #DF19 conversation all week long ➡️ sforce.co/2CWvmBv
Our work with @salesforce allows us to align our clients' functions throughout the enterprise to improve the overall customer experience. Read more: social.kpmg/9vc3r. #DF19
The effectiveness of a #supplychain ultimately comes down to efficient processes and effective decision making. Learn how KPMG helps drive faster & better decisions through cognitive decision centers: social.kpmg/ac7q5
Attending #AprimoSync in #Nashville? Connect with us at our booth, and, today at 11:45 AM CST, attend @KPMG_US Jason Galloway's session on addressing challenges within marketing plan and spend management. #CustomerFirst bit.ly/2E8caBG
Attending #AprimoSync in #Nashville? Connect with us at our booth, and, today at 11:45 AM CST, attend @KPMG_US Jason Galloway's session on addressing challenges within marketing plan and spend management. #CustomerFirst bit.ly/2EdSDA6
Attending #AprimoSync in #Nashville? Connect with us at our booth, and, today at 11:45 AM CST, attend @KPMG_US Jason Galloway's session on addressing challenges within marketing plan and spend management. #CustomerFirst bit.ly/2WOWevC
Attending #AprimoSync in #Nashville? Connect with us at our booth, and, today at 11:45 AM CST, attend @KPMG_US Jason Galloway's session on addressing challenges within marketing plan and spend management. #CustomerFirst bit.ly/2WKlsLI
Why are we putting the customer at the center? They're informed, powered with technology, have the power of communication and don't want it to be complicated. @KPMG's Jason Galloway and Julio Hernandez talk The Economics of the Connected Customer at #Brandweek 🌴
Attending #AprimoSync in Nashville? Connect with us at our booth, and, today at 11:45 AM CST, attend KPMG's Jason Galloway's session on addressing challenges within marketing plan and spend management. Learn more: social.kpmg/3k2ev
KPMG's Julio Hernandez and Jason Galloway took the stage earlier today at #Brandweek to lead a session about The Economics of the Connected Customer. #CustomerFirst #CX
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