Knowledge Rhino @KnowledgeRhino
Increasing contact center performance through data and speech analytics Joined March 2019-
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If he can stay healthy yes but last 2 seasons haven’t been very encouraging
If he can stay healthy yes but last 2 seasons haven’t been very encouraging
I absolutely agree with this and thrilled to see the statement about actionable data is the key. Thanks Ben
I absolutely agree with this and thrilled to see the statement about actionable data is the key. Thanks Ben
As a call center executive I can tell you that the customer experience is related to the life of the employee. Happy employees .... happy customers
As a call center executive I can tell you that the customer experience is related to the life of the employee. Happy employees .... happy customers
Knowledge Rhino retweeted
I've almost started calling it X now. It's not customer experience; it's really the whole ecosystem of your organization, and are you united? buff.ly/2JcmnSK #cx #leadership
Big Data can save the world! But let's start with your business first. #bigdata #knowledgrhino blogs.scientificamerican.com/observations/h…
Malisa Thomsen @MalisaThomsen
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SOCAP International @SOCAP
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Minnesota Department ... @MnDPS_DPS
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@innovative_cx @innovative_cx
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