SOCAP International @SOCAP
We are the leading resource and authority for #CustomerCare & #CustomerEngagement professionals. #cx #custserv #custexp #customerexperience #customerservice socap.org Chandler, AZ Joined April 2008-
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Happy Memorial Day #SOCAPinternational #SOCAPPY
Safe travels to #Memphis! See you at #SOCAPsymposium
Safe travels to #Memphis! See you at #SOCAPsymposium
📣 Memphis Residents 📣 We'd be #SOCAPPY if you'd join us at our Auto Summit or Women's Leadership Summit or both! Text MEMPHIS to (703) 552-4348 to get a discount! 🙌 socapsymposium.org
Networking is a cornerstone of the #SOCAPSymposium experience. 🌟Connect with professionals from diverse backgrounds 🌟Engage in meaningful conversations that spark new ideas 🌟Form lasting partnerships to propel your career or business #SOCAPInternational #SOCAPPY
Hey PACE members! Join us at Spring Symposium in Memphis to reconnect with CX pros for knowledge sharing, networking and of course, fun! Text the word PACE to 703-552-4348 to unlock SOCAP member pricing! socapsymposium.org See you in Memphis!
We're #SOCAPPY to extend a special invitation to our PACE friends for Spring Symposium in Memphis - text PACE to 703-552-4348 for your registration code to receive member pricing. ➡️ socapsymposium.org #SOCAPInternational #PACE #CX #EX #CallCenter #ContactCenter
SOCAP Retail Roundtable: Mastering Multichannel Feedback This comprehensive webinar aims to equip participants with the tools and knowledge needed to adeptly navigate and optimize the feedback landscape. Register ➡️ socap.org/events/EventDe… #SOCAPInternational #CX
You asked, we listened! At this year's SOCAP Spring Symposium in Memphis, we're dialing up the #AI content. For more details, visit SOCAP's Symposium Sessions ➡️ socapsymposium.org/sessions #SOCAPinternational #CX #EX #ContactCenter #CallCenter
We're #SOCAPPY for all the partnerships we are creating in Memphis for Spring Symposium. #SOCAPInternational #CX #CallCenter #ContactCenter
We're #SOCAPPY to announce our opening presenter, Annette Green, who will share her leadership experience in creating moments that matter in the employee experience journey at ALSAC. Register for Symposium today ➡️ socap.org/events/registe… #SOCAPinternational #CX #EX
The Value of Training and Certification Join us for an insightful webinar that explores the transformative power of investing in training and certification for your contact center staff. ➡️ socap.org/events/EventDe… #SOCAPinternational #CallCenter #ContactCenter #EX #training
Our Auto Summit is brought to you by Sedgwick! Designed to foster deep discussions, share insights, and explore the latest trends and challenges facing #CX professionals in the auto industry-you'll want to be there. ➡️ socapsymposium.org/auto-summit-3 We're #SOCAPPY you're a sponsor!
📣Attention Spring Symposium Exhibitors! The exhibitor kit is now available online. It's your go-to guide for everything symposium. See you in Memphis! socapsymposium.org/exhibitor-guide
We're #SOCAPPY to announce one of our Gold Sponsors: CH Consuting Group Thank you for your continued support of #SOCAPinternational and our Spring Symposium. Register ➡️ socapsymposium.org #CX #CallCenter #ContactCenter #EX
🌍✨ Happy International Women's Day! ✨ Today, we celebrate the incredible achievements of women and reaffirm our commitment to gender equality and empowerment with the announcement of the SOCAP Women's Leadership Summit in Memphis Tuesday, May 14th. ➡️ socapsymposium.org/womens-leaders…
Join industry expert Dave Seaton in this webinar as he unveils his process for creating compelling customer journey maps using his DARMA method. Register ➡️ socap.org/events/EventDe… #ContactCenter #CustomerJourneys
We're #SOCAPPY to announce one of our Gold Sponsors: Laivly! Thank you for your continued support of #SOCAPinternational and our Spring Symposium. Register ➡️ socapsymposium.org #CX #CallCenter #ContactCenter #EX

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