Net Promoter System @NetPromoterSys
Helping companies build enduring loyalty one customer at a time since 2003. netpromotersystem.com Global Joined February 2009-
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The #metaverse is the new mall. As emerging technology transforms the retail landscape, find out what’s next for the future of shopping. atbain.co/41BsTqc
One of the best ever episodes of the Net Promoter System Podcast. Deep, practical insights about how to lay the foundation for personalization
One of the best ever episodes of the Net Promoter System Podcast. Deep, practical insights about how to lay the foundation for personalization
Excellent description of the #cx and #netpromoter journey that @scotiabank has followed. Great lessons
Excellent description of the #cx and #netpromoter journey that @scotiabank has followed. Great lessons
Great conversation about bias and how to address it by @kimscottradical, @trier and @rgmarkey
Great conversation about bias and how to address it by @kimscottradical, @trier and @rgmarkey
Great interview! Goods work, @ColinShaw_CX
Great interview! Goods work, @ColinShaw_CX
Fred Reichheld Is Revolutionizing Customer Service Ratings Again With Love: startupsavant.com/news/fred-reic… #business #interview #customerexperience @FredReichheld @NetPromoterSys
Are you ready to win? On this podcast episode, we interview @FredReichheld inventor of @NetPromoterSys and discuss how organizations can treat customers in a way that enriches their lives. Listen in 🎧 ed.gr/dtbol #customerexperience #marketingtips #salestips
@FredReichheld says the enemy of #innovation is #FEAR. Brands that can get #consumers comfortable with new #technology must find a way to measure #success. One way? The @NetPromoterSys tem.
Arguing for the need for a shift to customer capitalism, @NetPromoterSys founder @FredReichheld shares more detail on his new metric - earned growth marketingweek.com/nps-fred-reich…
Create a strong culture and you can do almost anything. Caliber Collision’s Steve Grimshaw tells the story of how he knitted together hundreds of independent body shops and transformed the business. #netpromoter lnkd.in/gYFYhEi
Enduring loyalty leaders like Costco Wholesale deliver on all dimensions. "Lowering turnover, increasing employee loyalty, and maximizing productivity are good business." lnkd.in/g9ZzTai
Airlines have struggled with Covid. Some have fared MUCH better than their peers. NPS Prism's rigorous benchmarks reveal why. lnkd.in/gdJY9NW
The uncertainty of today’s economy makes #Agile more relevant than ever. Join Bain & Company & Harvard Business School Feb 4 to explore how your company can “act small” like a start-up while delivering results at scale. lnkd.in/gVwUdah
A huge development in #NetPromoter: Models that can infer whether a customer is delighted or annoyed with a company by analyzing everything known about that person. Not the end of surveys, a massive reduction in them. lnkd.in/guvEs4x
Has retail been decimated by Covid? Will it bounce back? How? This is a great piece laying out some of the considerations. lnkd.in/gjidNaq
In his latest Forbes piece, my good friend David Michels reflect on how the pandemic has changed the way we do meetings, and ponders what they will look like as companies anticipate a gradual return to safety. lnkd.in/gjcDA-Y
Eric Garton and Michael C. Mankins explain how #COVID19 has widened the productivity gap for companies. lnkd.in/gwMxsJh
The Bain Innovation Exchange and Bain’s Retail Practice have launched an exciting new initiative called Forge Retail. Don’t miss the first edition of their new retail innovation focused newsletter, Pulse. lnkd.in/gV8dPyU
Fixed-cycle is out. Dynamic, adaptive and connective is (finally) in. lnkd.in/gcUJGSd
Eric Garton and Michael C. Mankins explain how #COVID19 has widened the productivity gap for companies. lnkd.in/giGWC4z
Uli L @ulilokshin
3K Followers 2K Following #Aviation, #Technology, #Startups, #Investments, #Data, #CX, #Hiking, #Travel - Wherever I Lay My Hat (That's My Home) My opinions are my own.
Bain & Company @BainandCompany
228K Followers 4K Following We're a global consultancy that helps the world’s most ambitious change makers define the future.
Chris Griggs @ChrisGriggsSC
39 Followers 75 Following
Nur Hosain @Jannatara353608
18 Followers 222 Following
Friend of Satoshi @tamarrrap
119 Followers 999 Following On a mission to bring women into Bitcoin ⚡ | 🎨 Crypto Product Designer | AI artist 🚀
M @cmmlau
4 Followers 4K Following
Julianne Popplewell @NMJewelz
103 Followers 437 Following
Strategyze @Strategyzes
34 Followers 282 Following
Annet Kuil @AnnetKuil
31 Followers 342 Following
Doris @chakiay59249499
70 Followers 7K Following
CX Wheel @cxwheel
885 Followers 505 Following 🎯 Put customers at the center ➡️ 🚀Grow your business 📕 Amazon: https://t.co/2sULaJAZOE 💎 Biweekly CX Book Gems: https://t.co/rOi3gIaOqA
serafini @chrissy7771
52 Followers 177 Following
Nick Krehnke @NickKrehnke
106 Followers 328 Following Hi..my name is Nick Krehnke and I am Your Friend in the Home Loan Bizz who comes over and eats all of your food :) 425-202-5655 mlo# 254503
Mark S. Kelly @KellsSellz
1 Followers 7 Following
Teresa Cain @DesignwithTCain
718 Followers 2K Following Author of Solving Problems in 2 Hours, Highest Rated #Udemy Instructor, Director of Product, UX & Design, #Figma FigJam Aficionado https://t.co/2Uiigaj4Dy
Sourabh Priyadarshi �... @spriyadarshi007
40 Followers 609 Following Traveller. Dreamer. Believer in infinite human potential.
Dopa Min @DopaMin08007382
3 Followers 24 Following
aacano @aacano10
38 Followers 326 Following
Eighty20 Group @eighty20group
369 Followers 191 Following Eighty20 Group exists to enable organisations to achieve better results for all stakeholders including employees, customers, suppliers, society and investors.
R @rogutierrezm
86 Followers 3K Following
Greater Golden Horses... @GGHCCA
491 Followers 7K Following Bespoke professional services with a focus on the impact of technology on economy, markets & business models, growth strategies & innovation...
Dina @dina_bandhubera
23 Followers 599 Following Restarting my journey || Self-starter || Sharing my learnings and insights as I grow and evolve ⛅️
JonesAssociates @hear_our_roar
373 Followers 441 Following Supporting companies in globally on a variety of systems, sustainability and data related initiatives.
Outstanding Services ... @OSP_Global
234 Followers 349 Following thoughts, discoveries and reading by a cooperative of contributors for the common good of leadership in services and products
BatchBuilder @BuilderBatch
179 Followers 403 Following Using modern API based integrations with smart configuration, BATCHBUILDER technology allows you to create your own business driven integrations
トータル・エン... @CX_EX_TEG
31 Followers 52 Following CX-EX（顧客−従業員体験）の見える化と体験データ活用の支援をしているトータル・エンゲージメント・グループのアカウントです。
Blue Collar Exec🎓�... @BlueCollarExec
1 Followers 26 Following I'm neither blue collar nor an executive. I'm somewhere in the middle. #NPS #DesignThinking #jtbd #empathy
HA-JI KIM @kim_kwoo25206
20 Followers 314 Following t doesn't matter how strong, tough, smart or positive you are. There will be days when you want to quit. The difference between successful people is that there
KhakiBrands @KhakiBrands
324 Followers 1K Following Incubating, developing and marketing brands online; digital strategy, marketing, ecommerce and product development.
WalterLash @WalterLash
34 Followers 151 Following
Scott DeKoster @scotdek
317 Followers 2K Following @anaplan, @iowastateU, @umassamherst, @northwesternU
Polly Anderton @alcop... @alcopolfree
1K Followers 2K Following alcopolfree 👩Polly Anderton 👏Sober since December 2010 🙏Grateful 🌍Reaching out to help 😇Alcohol free🐣
Jaya Garg @ConnectGarg
179 Followers 427 Following Trying to understand the cues life throws at you and sometimes it gives you data too to make your task simpler.
Greg Stuart @gregstuart
3K Followers 2K Following Global CEO @MMAGlobal | #ShapetheFuture of #Marketing | Transformational #Leadership | #Speaker | Board Member
journeymap.com @CXJourneymap
793 Followers 2K Following A customer experience community. Join us for latest CX. #cx #journeymapping #customerexperience #servicedesign #crm #customerjourney
Bain & Company ME @BainMiddleEast
3K Followers 203 Following We champion the bold to achieve the extraordinary. Follow us for Bain & Company Middle East's latest news & industry insights.
debeastman @debeastman
339 Followers 97 Following Client Partner at Cognizant. Sales & Marketing executive with a passion for customer experience and driving growth.
Steve Arenas @steve_arenas
86 Followers 309 Following HPE, HPE Operations, Technical Learning Solutions
André Luís Miranda @microempreenda
1 Followers 6 Following
EllenSA @Elle_SAlt
1 Followers 14 Following
Grayson Killen @gekillen
342 Followers 4K Following
Emiliano Orduña @Emilianoe_QPro
196 Followers 100 Following CX Project Manager at @Questionpro_es #cx #customerexperience #customerexperiencemanagement
Bain & Company @BainandCompany
228K Followers 4K Following We're a global consultancy that helps the world’s most ambitious change makers define the future.
ZingTrain @ZingTrain
2K Followers 27 Following We've been helping businesses be more effective, engaging and enjoyable places for their customers and their staff since 1994.
Netpromoter.nl @NetpromoterNL
159 Followers 178 Following De community voor het uitwisselen van kennis en ideeën op het gebied van Customer Experience
Net Promoter @NetPromoter
3K Followers 1K Following Net Promoter® is both a loyalty metric and a discipline for using customer feedback to fuel profitable growth in your business.
Netpromoter TV @netpromotertv
1 Followers 0 Following
Netpromoter.me @netpromoterme
1 Followers 0 Following
Netpromoter TV @netpromoter_tv
1 Followers 0 Following
netpromoter_me @netpromoter_me
1 Followers 0 Following
Netpromoter @Netpromoter2
2 Followers 0 Following
Heidi Deringer @HeidiDeringer
4 Followers 0 Following
David Rosenberg @RosenbergDavidA
504 Followers 241 Following Aspiring anti-racist striving to be better every day. Sharing inspiration from the world of education. Partner, @ERStrategies. Opinions my own.
Bain Digital @BainDigital
2K Followers 126 Following Digital insights from Bain & Company's 53 offices around the world.
debeastman @debeastman
339 Followers 97 Following Client Partner at Cognizant. Sales & Marketing executive with a passion for customer experience and driving growth.
John Legere @JohnLegere
5.4M Followers 359 Following Lover of all things slow cookers, golf, NFTs, Batman, and magenta! Ex-CEO @TMobile
Cate Harding @Cate_Harding
72 Followers 67 Following Sharing economy fanatic, customer experience guru, proud parent of Millennial
Pointeau Bertand @Bpointeau
64 Followers 9 Following Associé, Bain & Company @BainCompanyFR @BainAlerts @baininsights @baindigital
Mike Baxter @MikeBaxterBain
253 Followers 162 Following Leader of @BainInsights' Financial Services practice in the Americas
David Markey @DavidMarkey
618 Followers 31 Following
The New York Times @nytimes
55.1M Followers 849 Following News tips? Share them here: https://t.co/ghL9OoYKMM
Michelle deHaaff @mdehaaff
957 Followers 607 Following #DigitalHealth advisor, Mom of 3 boys,⛰, ⚽️, 🏊♂️ & 🤽♂️lover, blogger, fan of dark chocolate & reading.
Rendement Group @rendementgroup
305 Followers 1K Following The Rendement Group specializes in translating voice of the customer to drive #ProcessTransformation and the #CustomerExperience to increase profitability.
Qualtrics @Qualtrics
42K Followers 3K Following Transform data into action. Qualtrics helps you create exceptional experiences for customers and employees. #ExperienceManagement #AI #DataDriven
LinkedIn News @LinkedInNews
110K Followers 735 Following 🌐 The voice of the global workforce. 📩 Subscribe to Get Hired, our newsletter focused on helping you land your next job: https://t.co/54FZKTtwe0
Andrew @ADMacPherson
361 Followers 402 Following MD, former NHS Strategic Projects Team + the worlds of trains, boats, planes, trucks, r&r. Fan of people, the planet, unthinkable change & service excellence.
Laura Mattis @LauraMattis
2K Followers 2K Following
Adam Grant @AdamMGrant
866K Followers 945 Following Organizational psychologist @Wharton. #1 NYT bestsellers: HIDDEN POTENTIAL, THINK AGAIN. Podcasts: Re:Thinking & WorkLife @TEDTalks. Former diver and magician.
Richard Owen @rmowen
722 Followers 258 Following Founder, OCX Cognition; Author: Answering the Ultimate Question: How Net Promoter can transform your business. Learn more at https://t.co/ip22XXObYb
Harvard Business Revi... @HarvardBiz
5.8M Followers 197 Following The best ideas in business and management to help people, organizations, and economies work better.
Bain Insights @BainInsights
71K Followers 621 Following This account is no longer active. Follow @BainAndCompany for Bain Insights content, the latest Bain & Company news, and more.
Daniel Pink @DanielPink
445K Followers 2K Following #1 New York Times Bestselling author of 7 books.
Bonny Simi @bonnysimi
3K Followers 657 Following Head of Air Operations and People at Joby Aviation. Avgeek & outdoor adventure lover. Living the dream and helping others do the same
Smith + Co @SmithCo_CEM
2K Followers 1K Following Our purpose: to define, design and deliver customer experiences that differentiate brands. #CX #CEM Tweets marked SS are by our Founder Shaun Smith.
Fred Reichheld @FredReichheld
2K Followers 85 Following Bain Fellow, Creator of Net Promoter, Board Member Rackspace and FirstSevice, speaker and author, latest book: The Ultimate Question 2.0
Rob Markey @rgmarkey
3K Followers 1K Following Bain Partner. Customer and employee loyalty expert. Author. Customer Value. Podcast: https://t.co/yDVzsodJJETrends for United States
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