The Experience Manager @TheExpManager
Welcome to the world's first Customer Experience Employee Engagement tool. Denver, CO Joined April 2017-
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A great journey map (JM) helps us visualize an experience and share that vision across a team or company. 🏢 #customerexperience #cem #cx #custexp #cxm #customerexperiencemanagement #customerservice #customersuccess #journeymapping bit.ly/3b8q4lC
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The Experience Manager retweeted
Massive shout out to @TheExpManager for making it possible for me to perform at @CallCentreEx ✅ Go and get a FREE ticket here: cu-experienceshow.co.uk ✅ Go and get a FREE The Experience Manager account here: theexperiencemanager.com/freeaccess #cx #custexp #rockstarcx #CallContact20
Get Scientific about Managing Moments of Truth customerthink.com/get-scientific… via @customerthink
Operationalize Your Customer Experience Journey Map customerthink.com/operationalize… via @customerthink
Be ahead of your time! - Learn to differentiate by managing your customers' time. bit.ly/2o2CrsU
Power to the People! (who deliver your #CX) Let's stop talking about #employee #engagement and empowerment and let's start doing something about it. theexperiencemanager.com/power-to-the-p…
Thanks for having us on @JDODKINS! 🤘
"The key to improving your customer experience is enabling everyone in your company to join in the conversation." Learn how to give every employee a REASON and a VOICE. bit.ly/2K0WfJS #EmployeeEngagement #CX #Ideation #ContinuousImprovement
Check out our new blog!
What's the X factor for your business? @OpenText shares the one special ingredient to ⬆️⬆️ #CX blogs.opentext.com/putting-the-x-…
#Employees all across the company working together! Try #beta free! #CX #CustomerExperience bit.ly/2uQvT5z
.@DisneyInstitute shares how to encourage employees to Do the Right Thing! disneyinstitute.com/blog/2016/02/a…
Share ideas 💡 with your #team & get instant #feedback with our latest notification update. #cx #customerexperience bit.ly/2uQvT5z
Great examples of #CustomerService from @teriyanovitch on @billquiseng What's a #CX moment you'll never forget? bit.ly/1RI9xD0
The #CustomerExperience matters!
Interactions matter!
#WednesdayWisdom: @JeffBezos is why @amazon is leading the #CX game!
We've made managing #CX even easier! Check out our beta updates for #free! theexperiencemanager.com
What's your pick for best #customerservice?
The Experience Manager retweeted
Do something wonderful today - others will imitate #AussieEd
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