Hiver @hiverhq
Hiver helps organizations engage meaningfully with their customers, employees, and vendors – right from Gmail. hiverhq.com/?utm_source=tw… Joined June 2010-
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Exciting news! 🎉 G2's Sprint Report 2024 is out and we've earned 74 badges, recognizing us as leaders in the Helpdesk category, for ease of use, and implementation. A huge thanks to G2 and our customers for over 1000 reviews and a 4.6/5 score. Here's to more successes!
Join us tomorrow for our AI vs Human in Customer Service chat! 🗣️ Hear from Alex German, Jan Young, Kel Kurekgi, Sarah Caminiti & Frans Reichardt on using AI effectively in support teams, with real examples. 🔗 Save your seat & bring questions! rb.gy/xvrx6z
Meet Jan Young, Founder at JanYoungCX.🌟 Jan's bringing expert insights to our AI vs Human in Customer Service discussion on 📍April 16th, 11 AM-12 PM ET. Get ready for a fun yet informative conversation, and bring your questions! Join the discussion: rb.gy/xvrx6z
Did you know that 67% of support leaders are already seeing the value of their AI investments? Kel Kurekgi is one such leader and an AI wizard at Zapier. Join us on April 16th to hear how you can drive customer support success with AI. Register here: rb.gy/xvrx6z
Is AI going to take over support? How can you invest smartly in AI? And how are other businesses leveraging AI? 🤔 Join our expert panel as they dissect and answer these questions in our webinar. 👉 Know more and save a seat here: bit.ly/3IImnpF
Hiver (@hiverhq) is hiring SDE-2 Full Stack. 🌎 Remote - India #ruby #rubyonrails #remotejobs rubyonremote.com/jobs/58567-sde…
Buckle up because the countdown to our 'AI vs Human in Customer Service' event has officially begun! We're diving deep into topics that will reshape your understanding of customer support. Mark your calendars and don't forget to reserve your seat - lnkd.in/g4yXztVb
🗓️ Next week, join our Senior Developer Advocate Kat Gaines (@strawberryf1eld) as she teams up with @hiverhq and other industry experts at HiveMind Boston for an insightful panel on AI vs Human: The Future of Customer Service in 2024. Save your spot now ➡️ bit.ly/49618cn
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1.6M Followers 511 Following The Heart of Tech ❤️ TNW Conference - Europe's leading tech festival - June 20-21, 2024Buckle up because the countdown to our 'AI vs Human in Customer Service' event has officially begun! We're diving deep into topics that will reshape your understanding of customer support. Mark your calendars and don't forget to reserve your seat - lnkd.in/g4yXztVb
Hiver's coming to HIMSS '24! 🎉 From March 12-14, we'll be in booth 1068 at the Orange County Convention Centre, Orlando. Come say hi 👋 and see how you can deliver patient care seamlessly, along with some swag goodies and a lot of fun. Hope to see you there! #HIMSS24
👇Check out what we have in store and register here: hiverhq.com/himss-2024
Hiver (@hiverhq) is hiring SDE-2 Full Stack. 🌎 Remote - India #ruby #rubyonrails #remotejobs rubyonremote.com/jobs/58567-sde…
Come hang out with me, @hiverhq and a bunch of other cool folks in Boston next week! 🙌
🗓️ Next week, join our Senior Developer Advocate Kat Gaines (@strawberryf1eld) as she teams up with @hiverhq and other industry experts at HiveMind Boston for an insightful panel on AI vs Human: The Future of Customer Service in 2024. Save your spot now ➡️ bit.ly/49618cn
🗓️ Next week, join our Senior Developer Advocate Kat Gaines (@strawberryf1eld) as she teams up with @hiverhq and other industry experts at HiveMind Boston for an insightful panel on AI vs Human: The Future of Customer Service in 2024. Save your spot now ➡️ bit.ly/49618cn
Thank you for joining the customer service chat tonight. Come back next week and bring your friends for #custserv @CXAccelerator @MarkC_Avgi @John_Westra @milguy23 @rustysteelwool @hiverhq @KindraCotton @GregOrtbach
@hiverhq @GregOrtbach So true. Be organized and empathetic. The key to good customer service #custserv
@hiverhq @GregOrtbach Both good ideas. Thanks #custserv
@GregOrtbach A5) #CustServ Does a billboard on the exit to their HQ count?
A5 #custserv Giving in just because you're being harassed is not a good practice
@GregOrtbach @MarshaCollier A4 It is. But writing not viewed as yelling unless a video or pic involved. Interesting the more layers w/in a post the stronger it appears? #custserv
Who's ready for #custserv tonight? See you at 6PT / 9ET! @Ashkejri @billquiseng @C_DeSantis @deepak77 @dekebridges @GailDavvis @ideakid88 @imacsweb @jedhunter1 @Kathrynclang @KevinOinSC @KindraCotton @Maewmb @MarkC_Avgi @mike_nunes @milguy23 @mzayfert @NealWoodson…
Greetings #custserv peeps! Nate from Nashville here 😁🎉☃️
@GregOrtbach I think frustrated customers will cause a ruckus online or in person #custserv
Maslow's Hierarchy Of Needs Applied To #CustomerService Agents buff.ly/3RiD7r9 - @hiverhq via @dgingiss #custserv #CCTR
An interaction with a customer should never result in an argument. The best people in customer service, sales, or any frontline customer-facing job avoid escalating a confrontation to the level of a dispute. hyken.com/customer-servi… #customerservice #customerexperience #CX
This week, we feature an article by @nirajr, Founder and CEO of @hiverhq, a customer experience platform that helps teams collaborate and communicate across departments. He talks about how amazing customer experience can be sustainable. hyken.com/customer-exper… #CX
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