Jenni Palocsik @jpalocsik
Vice President, Product Strategy at Verint. Focused on #WFO #VOC #backoffice #branch #cloud #custexp #cx #ux #AI #automation #smm #mktg All tweets are my own. Joined June 2012-
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Jenni Palocsik retweeted
10 Insane AI tools you cannot miss in 2023: 1. Lovo.ai - AI Voice Generator 2. silatus.com - Automated Research Assistant 3. Opus.pro - Create viral videos in sec 4. Tldv.io - AI Meeting Assistant 5.…
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No artistic ability required—dig into the Art of #Digital #CX in today’s @Verint blog + download the new eBook #CustomerFeedback #CustomerJourneys #Web #DigitalFeedback #Mobile #CXMaturity infl.tv/llhN
As @kerrybodine explains here, a short term investment in an external consultant is just that - short term. It doesn't help your organization change to focus on #CX long-term.
As @kerrybodine explains here, a short term investment in an external consultant is just that - short term. It doesn't help your organization change to focus on #CX long-term.
Jenni Palocsik retweeted
Love this! Time to change it up so you can get moving!
Jenni Palocsik retweeted
Look for meaning ❤️
Advice and prediction from @TheJuanitaColey - “organizations need to invest in their people. Employees will never offer amazing #custserv unless they are treated well.” #Engage22
Jenni Palocsik retweeted
Mind = blown 🤯
What a #HybridWorkplace Means for Banking buff.ly/3x0Aphx #finserv @FinancialBrand #workforcedynamics
Gen Z is entering the workforce. Here's how employers can meet their needs. - @bizwomen @AmyLeschke buff.ly/3iPON3N #EmployeeEngagement #workforcedynamics
Organize to innovate: Learning’s role in creating an innovation environment buff.ly/3j5VBe5 @CLOmedia #innovation #enablement #learning
Does this match what your employees want? Have you asked them? The Future of Hybrid Work: 5 Key Questions Answered With Data buff.ly/3KQX1EV @Gallup
Great video clip from @jayshetty - he describes it so well - I likely would have referred to it as "self-discipline" - not nearly as approachable as how he says it.
Great video clip from @jayshetty - he describes it so well - I likely would have referred to it as "self-discipline" - not nearly as approachable as how he says it.
Great new article from @Phil_Britt on @cmswire - happy to be included and start talking about the new @Verint research that'll be published soon. #CX #customerengagement #digitalfirst
Great new article from @Phil_Britt on @cmswire - happy to be included and start talking about the new @Verint research that'll be published soon. #CX #customerengagement #digitalfirst
LOVING the wisdom from @JayShettyIW at our closing keynote for #engage21. #boundless #onpurpose @Verint
Great session LIVE NOW with Tosin Odesanya of Synchrony and Jen Snell from Verint - discussing how Synchrony is changing what's possible and elevating self-service #engage21 @Verint Register to get it on-demand! buff.ly/3v76wbO
Jenni Palocsik retweeted
Introducing @Verint's new #CMO @CFleischaker further introducing the concept of the #BoundlessAgent #VerintEngage21 #WEM
Jenni Palocsik retweeted
Live now in the Future of Work theater at #Engage21 - come join us to learn how @BMWGroup is anticipating customer needs and delivering differentiated #CX! ow.ly/45y250EQz4H
Live now in the Future of Work theater at #Engage21 - come join us to learn how @BMWGroup is anticipating customer needs and delivering differentiated #CX! ow.ly/45y250EQz4H
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