Ombudsman Toronto @ombudsmanTO
Impartial investigators of complaints and concerns about City of Toronto services. Our services are confidential, fair, free and for everyone. ombudsmantoronto.ca Tkaronto Joined October 2010-
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Were you treated unfairly by a provincial or municipal public service? Watch this recorded webinar to find out how the Ontario Ombudsman will work with you to resolve your problems, or help you figure out where to go next: crowdcast.io/e/get-treated-…
We firmly stand against all forms of bullying and discrimination, and we commit to continuous allyship with 2SLGBTQIA+ communities throughout the city. On this International Day of Pink, and every other day of the year, we see you, we hear you, and we are here for you.
Eid Mubarak to all those who are celebrating today! The team at Ombudsman Toronto is wishing you a joyous Eid-ul-Fitr.
Our office is closed today, March 29, and Monday, April 1, but you can still make a complaint via email at [email protected]. We will get back to you as soon as possible once our office reopens. Thank you.
We are grateful for all those who #inspireinclusion in Toronto and around the world. #IWD
Join Kwame Addo, Toronto Ombudsman, to learn how to work with his office to ensure Toronto's government treats you and your community fairly. February 29, 1pm ET: us02web.zoom.us/webinar/regist…
The next Five Good Ideas session, featuring Toronto Ombudsman Kwame Addo, is Feb 29. Register today! us02web.zoom.us/webinar/regist…
Happy Lunar New Year to all those celebrating. As we enter the Year of the Wood Dragon, the team at Ombudsman Toronto wishes you abundant wealth, prosperity, luck, and happiness. 🐉🍊🏮❤️
From the nuances of Black Excellence to institutions' responsibility to support Black success, Ombudsman Kwame Addo shares his thoughts on this year's Black History Month. Read his message here: ombudsmantoronto.ca/news/celebrati…
Happy first day of 2024! We are closed today, but you can still make a complaint via email at [email protected] or our online complaint form secure.toronto.ca/webapps/Omboal…. We'll get back to you as soon as possible once the office reopens tomorrow. Thanks!
Happy New Year's Eve and a HUGE thank you to everyone who contacted us with their concerns this year. Thank you for putting your trust in us. On behalf of the whole team at Ombudsman Toronto, it's a true honour to work each day making sure the City of Toronto treats you fairly.
With 2024 just days away, Ombudsman Addo reflects on our work this past year, including our new housing unit, first Toronto police investigation, & investigation reports into the City's encampment clearings & TCHC's handling of human rights complaints. ow.ly/afLi50Qlf6e
Our office is closed today, Dec 25, and tomorrow, Dec 26, but you can still make a complaint via email at [email protected] or our online complaint form at ow.ly/FFHL50QlfvQ. We will get back to you as soon as possible once our office reopens. Thank you.
Five months ago, we created a new housing unit led by Deputy Ombudsman (Housing) Reema Patel to ensure the City's housing systems work better for everyone. As 2023 comes to a close, Reema reflects on the unit's work so far and what the future holds: ow.ly/xxa350Ql6cc
NEW INVESTIGATION: Ombudsman Addo has just announced the office's first Toronto police investigation. We will be looking into TPS's Vulnerable Persons Registry to determine if its communication to the public about the registry is adequate and fair. ombudsmantoronto.ca/news/ombudsman…
Please note that our office is closed today for all-staff training, but you can still make a complaint by phone at 416-392-7062 or via our online complaint form at secure.toronto.ca/webapps/Omboal….
Ombudsman Kwame Addo appointed Luke Brown as Acting Deputy Ombudsman (Housing) to serve during Deputy Ombudsman (Housing) Reema Patel’s parental leave. Luke will work alongside Reema starting Nov 29 & will assume leadership of the housing unit on Dec 31 ow.ly/X20Y50Qan7F
We will be doing some maintenance on our website today at 3pm. As a result, the online complaint form may not be available for a brief period at that time. If you need to make a complaint, you can contact us at 416-392-7062 or [email protected].
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The next Five Good Ideas session, featuring Toronto Ombudsman Kwame Addo, is Feb 29. Register today! us02web.zoom.us/webinar/regist…
A very cool announcement coming out of my office today. @ombudsmanTO just welcomed the city's first Deputy Ombudsman (Housing) dedicated to tackling systemic barriers to housing in Toronto. Welcome, Reema! Can't wait to see the great things you'll accomplish for ppl in this city
ANNOUNCEMENT: We are pleased to share that Reema Patel is joining our office as Toronto's first Deputy Ombudsman (Housing), leading a new housing unit that will oversee the fairness of the City of Toronto's housing policies and programs. More info here: ow.ly/Qsi150Ph57C
It’s an honour and a privilege to return to @ombudsmanTO to set up the new housing unit.
ANNOUNCEMENT: We are pleased to share that Reema Patel is joining our office as Toronto's first Deputy Ombudsman (Housing), leading a new housing unit that will oversee the fairness of the City of Toronto's housing policies and programs. More info here: ow.ly/Qsi150Ph57C
Were you treated unfairly by a provincial or municipal government service? @Ont_Ombudsman and @ombudsmanTO may be able to help. Learn more about their roles on June 20 at 7 pm. Reserve your spot: ow.ly/Igxq50OOygG
Were you treated unfairly by a provincial or municipal public service? Join Ontario Ombudsman Paul Dubé and Toronto Ombudsman Kwame Addo on June 20 at 7p.m. to learn more about how they can help you! Register for free here: crowdcast.io/e/get-treated-… @ombudsmanTO @torontolibrary
Were you treated unfairly by a provincial or municipal government service? Join Ontario Ombudsman Paul Dubé and Toronto Ombudsman Kwame Addo on June 20 to learn more about how they can help you! Register for free here: crowdcast.io/e/get-treated-… @ombudsmanTO @torontolibrary
SOAR is proud to present the 2022 SOAR Medal to Kwame Addo and Michelle Alton. Since 1995, the SOAR medal is presented to those who have made a significant contribution to administrative justice. @ombudsmanTO soar.on.ca/soar-medal
Another important step taken towards community accountability and relationship building. Oversight from @ombudsmanTO will ensure that police programs and policies are carried out fairly, which is essential as we work to reform our approach to policing here in Toronto.
Today @TorontoPolice brought forward a report to @TPSBoard recommending it approve an agreement for Ombudsman Toronto to conduct systemic fairness investigations of its policies and procedures. TPSB will consider this report at its December 16 meeting. ombudsmantoronto.ca
Thank you Ombudsman Kwame for your ongoing support and taking time to connect with residents of East Scarborough. @ombudsmanTO #KGO #EastScarborough
In Toronto and want to see me in person (and also learn about what we do at @ombudsmanTO)? Swing by Nathan Phillips Square for #TONewcomerDay on May 25 to say hi! 👋🏻😄
Come meet us! On May 25, join us for the 8th annual Toronto Newcomer Day at Nathan Phillips Square. We'll be there with smiling faces from 10am-3pm, and will be happy to answer any questions you have about our work. Learn more about #TONewcomerDay here: ow.ly/hJmX50JbmV3
Our role is to help resolve complaints about patient experiences in Ontario's public hospitals, long-term care homes, and home and community care services. Learn more about our work in our annual report #PatientExperience #PtOmbuds #OnHealth patientombudsman.ca/years-four-fiv…
@ombudsmanTO @OntarioBIA @cityoftoronto Thanks much appreciated
Ending my Twitter hiatus to let you know that my work is hiring! Want to make sure the City of Toronto treats all people fairly? Have experience with investigative work? This job at @ombudsmanTO may be perfect for you. Plus, you'll joining an amazing team (yes, I'm biased!).
We're hiring an Ombudsman Investigator. Reporting to the Deputy Ombudsman, this role will analyze & resolve complaints from the public about the City of Toronto administration & its services. Applications close April 20. Learn more: ow.ly/9lAO50IJQsw
We support a public sector that is fair, transparent, accountable and respectful of people’s rights, and we also recognize the work that we must all continue to pursue every day to remove barriers, tackle systemic racism and strive for social justice. 1/2
This month, we mark #BlackHistoryMonth to celebrate the contributions of people of African and Caribbean descent to Canada’s history, culture and shared future – and honour the substantial achievements of countless Black individuals, communities and organizations. 1/2
We’re hiring! Are you interested in being part of a world-class investigations team working to improve services and protect the rights of children and youth in care? Our Office is hiring an investigator ready to take on this important work. Apply now: ombudsman.on.ca/what-we-do/car…
@ombudsmanTO Congratulations Kwame!
@ombudsmanTO @JaneVMoneypenny @TOHousing Hello, thank you for your response. I sent an email on Sept. 8th to the Solutions Team #TCHC. I am waiting for a response. Thank you all for your work in our communities. Best wishes, Kathleen. x.com/kathleendoobay…
Welcome to Kwame Addo #kwambudsman who today begins his 7-year term as Ombudsman for the City of Toronto! We look forward to continuing to work with you and your amazing team under the City of Toronto’s accountability framework! #TOpoli
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