If you're a people leader, you have to show up every day. You get one chance to be a good person. If your team don't feel respected and trusted, they won't tell you. They won't tell HR. They'll just leave. Think about it every single day.
If I see an event that appears to pride itself on forced fun elements it makes my skin crawl. I just want to learn some cool stuff from interesting people. If you plan on getting me up to dance, I'm not coming
Top Tip if you're struggling with your ROI discussions with the customer as a CSM. Don't forget that you're not only trying to assess the £ value added with your service, you also need to talk about the £ savings that you're adding. It's a whole new discussion
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2K Followers 1K FollowingI enable business leaders to delight their customers by creating customer experiences that turn their competitors green with envy -Unlock your brands potential
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241 Followers 108 FollowingThe #CustomerSuccess Summit is here to help you increase #success across the entire #customer journey. Join us June 18 - 19 in #Toronto for #CustSuccess19
377 Followers 333 FollowingCustomer Success is about creating Raving Fans!
In pursuit of WOW and customers for life.
#customersuccess #leadership #technology #HR #peoplefirst
291 Followers 93 FollowingCustomer Success consultancy, education & outsourcing services for SaaS, subscription & membership driven businesses in the UK
1K Followers 282 FollowingWe are a not-for-profit European #customersuccess community where we aim for: Every Customer Success Manager has someone to ask for help.
7K Followers 2K Following💥 AI reality checker calling out industry BS | Separating game-changing AI from marketing fluff | Your competitive advantage in the AI age #AITrends #AICareers
629 Followers 1 FollowingWe’re a global collective of customer advocates. You’re in the right place to learn, share, develop, network, and scale with your CS comrades.
25K Followers 6K FollowingIndependent consultant, EIR at Balderton Capital, author of Kellblog, and co-host of SaaS Talk. See https://t.co/K5cEjvragn for disclaimers.
310 Followers 101 FollowingImprove your Customer Success skill set and knowledge with actionable best practices, industry trends, and peer-to-peer advice👇👇 👍
734 Followers 916 FollowingCCO/CRO at @Nezasatravel ✈️. Founder @ExcellenceInCS. Politics junkie. Californian in London. SF Giants and NUFC. Tweets about #customersuccess and #traveltech
5K Followers 4K FollowingSuccessCOACHING is reinventing the #CustomerSuccess training experience for CS Leaders, Customer Success Managers, and aspiring CSMs.
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2K Followers 673 Following#1 Customer Success platform for B2B SaaS companies. We help you proactively manage your customers, measure customer health, & maximize your revenue.
1K Followers 307 FollowingLife neophyte endlessly seeking to be a connoisseur. Smiling member of the human race. Thankful husband & father. Passionate for customer success. I love tacos.
319 Followers 329 FollowingTransforming customer outcomes into revenue. Director of CS at Hubspot, Host of This is Growth! Podcast, Board Rider, Explorer, Advisor.
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