Squelch @SquelchIO

Squelch is the whip-smart, lightning-fast super-sidekick designed specifically for customer support and success heroes. You think it, we find it. squelch.io Redwood City, CA Joined September 2015

Tweets

1K
Followers

743
Following

837
Likes

526

Contact Center Pipeline @CCPipeline

6 years ago

Predictive CX Trends for Both Customer and Business Success bit.ly/39N2zO7 - by Jayaram Bhat @SquelchIO #cctr #custserv #cx #contactcenter #customerservice #customersuccess #customerexperience

0 1 1 0 0

Download Image

Squelch @SquelchIO

6 years ago

What do you think the game changer in CX will be for 2020? Squelch CEO & Co-Founder Jayaram Bhat (@burgundy_fan) thinks it will be predictive CX. ow.ly/Pj1350yqKr6 @CCPipeline #predictivecx #futureofcx #trends #ai #business #crm #contactcenter #success #customersupport

0 1 2 0 0

Download Image

Data democratization saves your employees and customers time by delivering the exact information needed to resolve issues quickly & effectively. @BlakeMichelleM & expert #CX consultant Dave Hare examine what it takes to build a knowledge-sharing culture: bit.ly/2NQWAyw

0 0 3 0 0

Squelch @SquelchIO

6 years ago

Why does supporting your support team matter? Because your business's success depends on it, as Squelch CEO Jayaram @burgundy_fan explains on @ForbesBizCncl #yearoftheagent #customerexperience #business #success ow.ly/c9NH50y7uqa

0 1 4 0 0

Download Image

Forbes Business Council @ForbesBizCncl

6 years ago

Customer support and success professionals play a critical role in creating a positive post-sale customer experience. Source: bit.ly/2uJgohf via @SquelchIO

0 1 4 0 0

Download Image

Squelch @SquelchIO

6 years ago

In our increasingly personalized world, customers are choosing their own journeys and navigating across channels in unpredictable ways. What does this mean for the modern CMO? @NolanMatthew explains via @cmswire: bit.ly/2qB1bgk

0 0 1 0 0

Squelch @SquelchIO

6 years ago

👍 Excited about change 🔍 Understands data insights 👂 Can listen to both the good and the bad @Phil_Britt discusses what skills are non-negotiable in a #CX manager via @cmswire: bit.ly/32UgEFH

0 1 2 0 0

Squelch @SquelchIO

6 years ago

Company culture can make or break your #CustomerExperience. Our CEO @burgundy_fan discusses how managers in support and success can increase employee engagement and make them feel more connected to the company, increasing your #CX performance: bit.ly/2rXHHmZ

0 1 3 0 0

Squelch @SquelchIO

6 years ago

“How are you doing?” - Simply checking in with your agents can make a world of difference. Building connection increases employee engagement, ultimately leading to increased client retention and stronger bottom line. @KTwaronite_EY explains in @HarvardBiz: bit.ly/2NWhVI4

0 0 3 0 0

Squelch @SquelchIO

6 years ago

In a #CX innovation drought? @BlakeMichelleM walks through how 20 different B2B companies are innovating on customer experience. Read on and borrow some brilliance via @Forbes: bit.ly/2O1u5zD

0 0 4 0 0

Squelch @SquelchIO

6 years ago

What does 2020 hold for #CustomerExperience? Our CEO @burgundy_fan explains why he believes we’ll see higher demand for personalized #CX, increased self-service options, and more. Read the full article via @martechadvisor: bit.ly/2pEQedx

0 0 1 0 0

Squelch @SquelchIO

6 years ago

Squelch CEO and Co-Founder, Jayaram Bhat (@burgundy_fan), shares what grit means to him with @ChayaWeiner at @AuthorityMgzine "In the face of adversity, choose optimism." ow.ly/iIsW50xWrzW #optimism #grit #winning #nevergiveup #givingback

0 0 2 0 0

Download Image

Cust Contact Central @Cust_Contact

6 years ago

Are your #CallCenter agents doing these 5 things? 🤨@BrandCarePeople dlvr.it/RN6mvW #CustomerContactCentral

0 1 0 0 0

Download Image

Squelch @SquelchIO

6 years ago

🎉🎉🎉The Squelch solution is a finalist for the @Cloud_Awards in the "Most Innovative Use of Data in the Cloud" category! We are beyond honored to be noticed for how we take data and make it useful on the front lines and in the board room 💪🧠 🤓= 😎 ow.ly/3S7250xDwE5

0 2 2 0 0

Squelch @SquelchIO

6 years ago

0 0 0 0 0

Squelch @SquelchIO

6 years ago

In a #CX innovation drought? @BlakeMichelleM walks through how 20 different B2B companies are innovating on customer experience. Read on and borrow some brilliance via @Forbes: bit.ly/2O1u5zD

0 0 1 0 0

Squelch @SquelchIO

6 years ago

0 0 2 0 0

Squelch @SquelchIO

6 years ago

In 2020, will we see more acceptance of #AI in the contact center? Our CEO @burgundy_fan discusses his predictions for the future of #CX into next year and beyond via @martechadvisor: bit.ly/2NYdT28

0 1 0 0 0

Squelch @SquelchIO

6 years ago

Working in @Zendesk Support but need to access info from @googledrive or @Box to resolve a ticket? Piece of cake! Our native integration pulls in data from your entire support ecosystem to resolve complex tickets faster and reduce customer churn: bit.ly/2NWS1nr