Erica Philips (Garage Upgrade Girl) @TheGaragePro
Ready to upgrade garages like a boss? Join our nationwide network of 25 affiliate locations and skip the painful learning phase. Launch your pirate ship today. organizedgarage.com Joined July 2023-
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We pay on average $450 per Virtual Assistant (and no recruitment fees). We have more than 100+ VA's around the globe. I have never understood why people pay more than $1K on Twitter. Below I'm sharing our 5 step process for hiring Virtual Assistants at scale. I hope this…
We pay on average $450 per Virtual Assistant (and no recruitment fees). We have more than 100+ VA's around the globe. I have never understood why people pay more than $1K on Twitter. Below I'm sharing our 5 step process for hiring Virtual Assistants at scale. I hope this…
If you know why our Christmas tree is decorated like this, then I’ll listen to your time management hacks.
2 weeks ago I partnered with @MatznerJon and Organized garage. I’m having second thoughts… I us to think BUYING a business was the best the way to have major success in SMB. But this model is the best of both worlds. I get the flexibility of building, with the track record…
Another satisfied customer! The red 🔥
Chuck in a Truck: Lacks adequate insurance coverage and risks for customers and employees World Class Business: Carries full liability and workers comp insurance for protection.
Chuck in a Truck: No post sales appointment follow up World Class Business: Thorough multi-touch follow up to ensure the prospect has all the information and to increase change of closing rate
Chuck in a Truck: Doesn't answer their phone when a new lead tries to call. World Class Business: Answers the phone within a few rings during business hours and sends automatic ‘out-of-hours’ text to cover non-business hours.
Chuck in a Truck: All customer files and done on sloppy paperwork and stored in the trunk of their car. World Class Business: Using the latest software to increase efficiency and keep customer notes and details secured online.
Chuck in a Truck: Leaves job sites messy and doesn't clean up properly. World Class Business: Leaves each job site neat, clean and organized when finished.
Chuck in a Truck: Doesn't do background checks on employees. World Class Business: Thoroughly vets all employees for safety and security of business and our clients
Chuck in a Truck: Only takes cash or check payments. World Class Business: Offers finance and online payment options for customer convenience.
Chuck in a Truck: Still wearing 10 year old stained shirts. Vehicles are personal vehicles with no branding. World Class Business: Provides uniforms and branded trucks for a polished and trustworthy appearance
Chuck in a Truck: Doesn't have a website or online presence. World Class Business: Has a mobile-friendly website with clear CTAs to attract customers.
Garage art by @TrailWestllc. I smell money.
Why take chances? Always do background checks on new employees. We normally get them in for a trial and then do this after they pass. When do you do your background checks?
Chuck in a Truck: Doesn't offer any warranties or guarantees for their work. World Class Business: Provides strong warranties and guarantees to stand behind their service.
Want to minimize fixed costs? Rent a warehouse on a per piece basis instead of signing a long-term lease. Make your warehouse a variable cost until you're ready to commit.
How to grow a garage upgrades business 5x? Simplify Simplifying what we sell allows us simpler: • Sales training • Product ordering • Warehouse Logistics • Customer Installs Which means higher margins and happier customer
Chuck in a Truck: Has a disjointed process and poor customer communication. World Class Business: Has a streamlined process and proactive customer communication. Resulting in less mistakes and happier clients.
This is the biggest mistake I see time and time again when onboarding new employees.. Not having an employee handbook You are just asking to get sued down the line. Disciplinary procedures, vacation time, and company property forms are just a few things it should include.
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@MatznerJon We had to get rid of any and all soft ornaments. Our Great Dane thought it was his own personal stuffy vending machine
2 weeks ago I partnered with @MatznerJon and Organized garage. I’m having second thoughts… I us to think BUYING a business was the best the way to have major success in SMB. But this model is the best of both worlds. I get the flexibility of building, with the track record…
Another satisfied customer! The red 🔥
Questions you should start asking more if you are in sales. (wish I had known these when I was just getting started)
@MatznerJon @ERodz3 @TheGaragePro IMO medium "remodels" is the way of the next 5-8 years. Garages, outdoor spaces, kitchen/bath (still).
@MatznerJon @ClintFiore @TheGaragePro Doing both makes sense! When I did my garage it seemed they only did one or the other.
@TheGaragePro @thekiwicowboy That's awesome! Scaling back on the products must have really helped streamline your business and drive growth.
One of our affiliates did this install last week. Swoon. @TheGaragePro
@MatznerJon @TheGaragePro If you need that much storage....you have issues
@MatznerJon @TheGaragePro I want that floor in my garage ...
@MatznerJon @TheGaragePro Hell yeah! That’s an order!
@JBPVFM @MatznerJon @TheGaragePro It’s all cabinets too, not even useful for tool storage or anything that gets used often. Having so much garbage that you need to install $20k of cabinets or buy a storage unit year round is a disease. It does look really nice though.
I have a business meeting in a sauna studio in a few hours and I already am thinking I’m an idiot for overlooking this as a coffee or lunch meetup substitute all these years.
Do you have workers who happen to be on the other side of an imaginary border? Do you insist on referring to them as 'VAs'? If so, you are only going to use 10% of this talent pool's capability.
Tying health insurance to employment was a brilliant way to keep the masses stuck as labor in a capitalist society.
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