Amanda Davis (Forshew) @Amanda_CXfromCA
Director at Customer Alignment • CX Advisor, Consultant, Mentor, Influencer, Blogger #CX #custexp #CustomerExperience #journeymap #customerobsessed #CXPA member customeralignment.co.uk Guildford, England Joined November 2015-
Tweets2K
-
Followers1K
-
Following880
-
Likes346
Congratulations to #UoB Medical Student Elise Davis on her poster presentation #esicm2022 today. Photo posted with permission
We now see many brands making an entrance into the world of DTC customerthink.com/direct-to-cons… #customerexperience #CX #dtc #directtoconsumer #channelstrategy
What Should the Future Customer Organisation Look Like? by @Amanda_CXfromCA customerthink.com/what-should-th… via @customerthink
A new product, process, service or experience improvement should always start and finish with the intended end user or customer in mind, shouldn’t it? #designthinking #CX #experiencedesign #innovation #consumerinsight customerthink.com/5-organisation…
Yay! Thanks. 10 valuable articles for you. Let insight her the food of customer centricity #consumerinsight #customerinsight #customerexperience #customercentricity www-revuze-it.cdn.ampproject.org/c/s/www.revuze…
It's hard to remember a life when they were just about books. Love or hate - the customer focus has remained unwavering #CX #customerexperience #CustomerCentricity mycustomer.com/marketing/stra…
95% of CMOs see brand advantages from advertising in neighbourhoods - the growth of community marketing and more #marketingnews #communitymarketing #CX #customerstrategy marketingweek.com/everything-tha…
Companies are learning to keep customers happy, they need to focus on their employees’ experience working under such new and dramatic environments. forbes.com/sites/cathyhac…
With COVID-19 technology enabled decision-making accelerated 25% quicker than anticipated mck.co/3nlK8b2 via @McKinsey #decisionmaking #COVID19 #digitalacceleration #organisationdecisionmaking
An interesting insight snippet from these times - customers try to create a more calming atmosphere in their homes #customerinsight #customerbehaviour #customerexperience #retail theretailbulletin.com/home-and-diy/b…
Using insight to enable the customer to live and breathe across the business #CX #Customerexperience #employeeengagement mycustomer.com/customer-exper…
The past year has certainly seen the acceleration of things we never thought possible. Will habits stick? Which ones? insight.kellogg.northwestern.edu/article/custom… #CX #Customerexperience #consumertrends #NewNormal #innovation
Despite its #experience flaws, @onepeloton has built a very loyal customer base. I’ve identified six lessons that all organizations can learn from. @LinkedInNews #cx #xm linkedin.com/pulse/peloton-…
Understanding how customers are really feeling right now vs. feedback on transactional 'pain'? We need both. #CX #Customerexperience #painpoint #customerjourney #customerlistening ##customerfeedback #compassion bit.ly/39MOH8q
Understanding more through better listening. The starting point to CX improvement #CX #Customerlistening #customerinsight #retail forbes.com/sites/warrensh…
75% of US consumers trying a new shopping behaviour in response to economic pressures, store closings, and changing priorities during Covid #retail #CX #customerstrategy #customerinsight #buyingbehavior. mck.co/35MBFaG via @McKinsey
Amazon was consumers’ top brand of 2020 in the UK, with the likes of John Lewis trailing well behind. Interestingly, 35% don't feel loyal enough to any brand to name it as their favourite marketingweek.com/online-sales-m… #Amazon #loyalty #brands
With £1 in every £3 spent is currently online, #customerexperience will be easier to track & measure but those taking real insight & acting upon data, are still in the minority #customerjourney #journeyanalytics #CX #DataAnalytics #customerinsight bit.ly/2XCO8Is
We've all been one or more of these in the last year. An interesting lens particularly for customer care staff to think through in their interactions #CX #Customerexperience #Callcentre #customercare #customercentric bit.ly/35BBzl0
This is a great summery for anyone with customers. So much fits with what we discuss with clients - particularly 7, 9, 10, 11, 18, 20 and 21. A MUST READ - by @clearaction customerthink.com/21-tips-for-20… via @customerthink #CX #CustomerExperience #CustomerInsight #Customerstrategy
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Ben Motteram 🇦🇺 @CXpert
11K Followers 7K Following I work with leaders to transform organisations into ones that are loved by employees and customers.
Nate Brown @CXAccelerator
12K Followers 9K Following Founder of CX Accelerator 🚀#CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️
CX-Excellence / Micha.. @CxExcellence
3K Followers 3K Following #CCXP | #CX | Voice of Customer #VOC | #Complaint Management | Customer Journey Mapping #CJM | #Speaker & #Panel #Moderator | #Training
Stephanie Thum, Ph.D... @stephaniethum
23K Followers 20K Following Founder @PracticalCX®. Commissioned author @Sage_Publishing. @LinkedIn Top #CX Voice. 🖤💛 Steelers! Tweets are mine.
Annette Franz, CCXP @annettefranz
26K Followers 16K Following CEO @CXJourney Inc. | #CX Coach, #KeynoteSpeaker, #Author | Official Member @ForbesCoaches | #culture #leadership #employeeexperience #customerexperience
Jenny Dempsey @jennysuedempsey
8K Followers 7K Following Customer Experience & Community Management Freelancer | Udemy Teacher | Speaker | Writer | Furniture Flipper | Dog Lover
Tethith @tethith92034
14 Followers 281 Following In the dull and boring world, there is also occasional luck. No cross, no crown.
Luna @Autumn1935693
6 Followers 794 Following
Tina Gray @TinaGray614125
43 Followers 2K Following
Alex Murphy CX @robocop_for_cx
102 Followers 337 Following Businesses succeed when they walk the line between hating their customers and building loyalty. I specialize in chatbots & customer data platforms #UX #CX #VoC
Stethea @Stethea136346
97 Followers 4K Following I use my spare time to do tasks! Earn 1000 pounds a day! Want to add me WS https://t.co/DGX2jAJcho
Brandomains @brandomainz
397 Followers 3K Following We Sell PREMIUM Domain names and invest in ELITE digital projects targeting mainly MENA & GCC regions.
Reality Based Group @rbgisreal
543 Followers 429 Following Since 1992, RBG has measured the customer experience from an objective point of view for some of the world's most respected brands with our mystery shopping.
leonardo @leonardosto36
23 Followers 387 Following
GovMetric @GovMetric
980 Followers 5K Following Customer engagement solutions built for the public sector.
Love.com @weloveu
3K Followers 3K Following The world's largest organic and sustainable everything store. Plus the ultimate guide to supporting Israel: https://t.co/oHhbZPs9sH
Aizan @AizanTech
1K Followers 2K Following An idea-based company that helps you connect with your customers through intelligent cloud-communication tools. #AizanTechnologies #AizanCloud #CX #IVR
Carol Jawichre @CjJawichre
40 Followers 711 Following
sabrina anderson @sabrina62266981
14 Followers 159 Following Like tweets facebook insagrams stuff like that.
FACYLE @FACYLE1
56 Followers 749 Following Spécialisé dans la gestion #omnicanal de votre #parcoursclient. Notre mission : relever avec vous les défis de la #relationclient de demain 🚀 #centredecontact
Jonathan Shroyer @ChiefCXOfficer
26K Followers 3K Following Chief CX Officer and Quilter | Forbes Council | 2X Exit Founder, 20x Investor Return | Supporting Craft Creators
gillian@janice50000 @gillianjanice51
0 Followers 16 Following
FinPlatter @FinPlatter
15 Followers 169 Following We focus on the Finance, Loan, Cards, Cryptocurrency, Insurance niche so, our main priority is to search for new content and present it in front of you to learn
Fonolo @Fonolo
5K Followers 5K Following Call-Back solutions for the #ContactCenter. Visit our industry-leading blog for customer service professionals.
Userbility @UserbilityCo
244 Followers 2K Following Pay as you go remote user testing - fast & affordable! Get started from £15 per participant 💻
Pauline Warui @PwaruiM
4K Followers 2K Following Lead customer experience consultant and trainer for your business. A doting mommy. Incoming Chair Commonwealth Business Women's Network. MD CADAP EA
Patricia Ford @Patrici84462172
4 Followers 88 Following
Change and Lead @ChangeandLead_
1K Followers 5K Following Motivational Speaker|Consultant|Author| Founding member of the John Maxwell Team|Medical Director in large healthcare system|Entrepreneur|
Spearline @Spearline_
2K Followers 4K Following #Spearline provides end-to-end #saas based number testing solutions for Toll and Toll-Free numbers. #WebRTC solutions #IVR Testing
DataOrb @DataOrbAI
18 Followers 62 Following The AI-Powered Customer Engagement Hub For Omnichannel Success
centrical @centrical
686 Followers 2K Following We believe the frontline employee experience has the power to transform your business
The WOW! Awards : Emp.. @thewowawards
2K Followers 3K Following We believe it's important for people to feel pride in what they do. And we do this by giving a sincere and genuine thank you.
journeymap.com @CXJourneymap
800 Followers 2K Following A customer experience community. Join us for latest CX. #cx #journeymapping #customerexperience #servicedesign #crm #customerjourney
Jeff Sheehan Author |.. @jeffsheehan
309K Followers 320K Following #SocialSelling #Marketing Pro #Speaker #Author #AI | #ChatGPT Authority #Toastmaster Luv Travel |Photog | 13.1 #ATL
Ozonetel Communicatio.. @Ozonetel
822 Followers 1K Following Easiest cloud contact center. All in one solution for calls, IVR, live chat, customer management & more. Best integration with Zoho, Salesforce and Zendesk
Rick Harris @cust_faithful
725 Followers 1K Following Founder of Customer Faithful. NHS Public Governor - CPFT.
Scott Frey @ScottFreyPN
18K Followers 19K Following CEO of PossibleNOW. Passionate about preferences, privacy, and consent management to help enhance CX, increase engagement & ROI, and ensure privacy compliance.
Risto | Tracardi @tracardi
350 Followers 563 Following Indie Hacker | ⭐️ hacking TRACARDI - Open Source Customer Data Platform. #nocode #ecommerce #opensource #customerexperience #CX #headless #cdp
Henrique Dfx trader @elma1_prince
1 Followers 115 Following Everyone is trying to accomplish something big, not realizing that life is made up of little things.
Mitzi Pendergrass @MTPendergrass
101 Followers 1K Following Customer experience evangelist - CX Advisor | Founder, Aquila CX | Career coach, Promark | Recovering banker | Author | Fan of baseball, bluegrass & Maneki Neko
Adrian Solis @extravaganccia
52 Followers 631 Following
The Angry Consumer @angryc0nsumer
41 Followers 93 Following Highlighting the inept, the incompetent, and the indifference global brands demonstrate on a daily basis in their #CustomerService #CustomerExperience
clecio mendonça @cleciom2011
2K Followers 5K Following Proprietário Magazine refricillos - Empreendedor Digital - Estratégias de Marketing para o seu Negócio On-line
Bloom Design @BloomDesignbd
13 Followers 169 Following Team of Graphic Designers specialized in Designing Logo, Business Card, Brand Identity Design, Social Media Design and Infographic Design
Incept @InceptResults
6K Followers 6K Following Incept is a conversational marketing firm that specializes in conducting productive conversations with your current and potential customers on your behalf.
Insights Middle East @insightsme
5K Followers 1K Following Middle East's #1 Call Centre/CX dedicated, Professional Services Organisation
Nandkishor Tripathi (.. @nktripathi101
146 Followers 159 Following Customer Experience and Technology Enthusiast
Amanda Suzanne davis @AmandaSuzanned2
116 Followers 2K Following
Skit.ai @Skit_ai
1K Followers 458 Following Leading Conversational AI solution for financial services organizations. Built by @SkitTech
asitkant @asitkant1
908 Followers 2K Following Passinate about #OmniChannel #CX #AI #Digital #Analytics Love #Reading #Travel #Music
PxidaX @PxidaX
289 Followers 879 Following Your Compass Towards Customer-Centric Growth and Employee Engagement
Tim Burley 💙💛 @timburley
2K Followers 868 Following Digital experiences for human outcomes. Proud to work for @growwithorganic, a registered B Corp. Opinions are my own and not the views of my employer.
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Shep Hyken @Hyken
109K Followers 14K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
Ben Motteram 🇦🇺 @CXpert
11K Followers 7K Following I work with leaders to transform organisations into ones that are loved by employees and customers.
Nate Brown @CXAccelerator
12K Followers 9K Following Founder of CX Accelerator 🚀#CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️
Stephanie Thum, Ph.D... @stephaniethum
23K Followers 20K Following Founder @PracticalCX®. Commissioned author @Sage_Publishing. @LinkedIn Top #CX Voice. 🖤💛 Steelers! Tweets are mine.
Blake Morgan @BlakeMichelleM
14K Followers 3K Following Customer Experience keynote speaker, CX Futurist, bestselling author, host @ Modern Customer Podcast, 2 amazing kids w/@JacobM
Annette Franz, CCXP @annettefranz
26K Followers 16K Following CEO @CXJourney Inc. | #CX Coach, #KeynoteSpeaker, #Author | Official Member @ForbesCoaches | #culture #leadership #employeeexperience #customerexperience
Jenny Dempsey @jennysuedempsey
8K Followers 7K Following Customer Experience & Community Management Freelancer | Udemy Teacher | Speaker | Writer | Furniture Flipper | Dog Lover
Admiral Insurance @AskTheAdmiral
33 Followers 0 Following
M&S @marksandspencer
643K Followers 3K Following Welcome to the official M&S Twitter page. Follow us here for news on our newest food, latest fashion and home inspiration. We’re here daily, 8am-10pm.
RGSG History @RGSGHistory
148 Followers 473 Following Passionate about the past. All the latest news from the History Department @RGSGuildford. Share your stories #RGSGHistory
Susan Hash @susanhash
12K Followers 8K Following B2B writer/longtime #cctr journo. I write & tweet about #ContactCenter #CX #custserv #CustomerCare #WEM #digital #AI #CCaaS | Views my own.
Caio Braga @caioab
8K Followers 546 Following
Mariano Guirguis @MarianoGuirguis
6K Followers 5K Following #Dreamer Executer Dreamer...Mentor/Entrepreneur/Blogger/Public Service Volunteer
Raffaele Ricupero @RaffaeleR_83
258 Followers 321 Following Creatore del Protocollo Clienti Contenti Entra nel gruppo 👉 https://t.co/C0n9rUKhXu
Call & Contact Centre.. @CallCentreEx
3K Followers 2K Following Europe's Leading Call & Contact Centre Expo!
Archibald Swearengen @RodTodd10
158 Followers 786 Following Anon CEO. Veteran. 80’s pop culture savant. Do conventional shit - get conventional results. “If you’re gonna try, go all the way…”
Noozled @noozled
682 Followers 1K Following A community of professionals dedicated to learning and growing from one another. Discover the latest content on Noozled today: https://t.co/Hwqg5JJM06 #noozlers
MORGAN MUNISI @munisi_com
132 Followers 4K Following
Shelley Leanne Snow, .. @ShelleyLSnow
156 Followers 389 Following Senior Technical Account Manager, Salesforce
Sarah Wechsberg @TheEcofoodie
11K Followers 10K Following Passionate abt exceptional experiences. Data geek. Yogi. Foodie. Entrepreneur. Transforming biz & ppl. #Health #TheHonestLife #LocalFood #Tarheel #GreenMBA #CX
CX Index @CXINDEX
858 Followers 670 Following Leading Voice of the Customer and data analytics platform. #cx #voc
SB on Leadership @SBLeaders
20K Followers 12K Following Leadership is a lifelong journey, so start today with us. Get the @SmartBrief on Leadership newsletter https://t.co/FurbeIANvN and read our blog https://t.co/HY5NcFJaFl
Charlie Colquhoun @SimplyCX
110 Followers 345 Following I work with corporate innovators and #startups to design the best Customer Experiences on planet Earth. #CX #Journeymapping Consultant, keynote speaker, coach.
Larry Effect @thelarryeffects
1K Followers 2K Following Passionate about Tech, People, Ops and Customer services. Add a little Leadership, Coffee, Vino, Food & Music
Growth Hackers 🚀 @StartGrowthHack
170K Followers 3K Following Grow your business with https://t.co/QkP1YMpOXx Award-Winning Growth Hacking Agency | Lead Generation | User Acquisition | Digital Marketing | Sales | Branding...
Francisco Chica @fchimar
152 Followers 315 Following Te acompaño en la creación de tu marca a través de experiencias, #Cx, emocionales.
Bram @BramWeerts
18K Followers 13K Following Entrepreneur in the Risk Mitigation Business | #AnalystRelations | Blockchain Investor since '14 | Macro, Web3 & #Geopolitics | My opinions are my own
Metaverse CXM @metaversecxm
140 Followers 495 Following Customer experience management (CXM) in physical and digital worlds (metaverse).
Quentin Wray @qwray
2K Followers 532 Following Family man, storyteller, Humanist celebrant. Views are my own and don't represent those of my employer, which is odd since I am self-employed.
Claire Sporton @clairesporton
432 Followers 441 Following SVP Customer Experience Innovation at Confirmit. #CustExp #CX #VoC
European Customer Exp.. @EuropeanCXOrg
3K Followers 5K Following We are diverse, open community of leaders & organizations committed to working & evolving together to raise the collective customer & employee experience.
James Dodkins @JDODKINS
3K Followers 2K Following Customer Experience Rockstar 🤘 | CX Evangelist @ PEGA 🦄 | Self appointed 'Chief Content Officer' 🎥 | International Keynote Speaker 🌍 |
Luiz Roberto @mundocx
195 Followers 503 Following Publico conteúdo no Mundo CX para ajudar você a desenvolver o seu aprendizado sobre experiência do cliente. Assine a newsletter aqui - https://t.co/Sg87Ix6Lhg
Kaan Turnali @KaanTurnali
23K Followers 22K Following #Analytics @SAP. #Innovation with #mobileBI in #Csuite. #DigitalTransformation with mobile, cloud and #designthinking. Thought leadership @Forbes. Views my own.
Hearful @hearfulhub
304 Followers 1K Following Voice of the Customer for Product Insights. We use theme-specific #machinelearning models & advanced text #analytics to understand the #VoC for consumer brands.
Manny Palombi @MannyPalombi
2K Followers 4K Following Cyclist, Hockey Dad and Director - Public Sector Sales at Qualtrics. Tweets are my own!
Peter Nagy @Peter__Nagy
37K Followers 38K Following
Mike Asebrook @mase_brook
652 Followers 1K Following #ProductMarketing @AmagiCorp. Previously @pega @genesys @cisco @avid | Also, I like #sports.
CXApp @TheCXApp
747 Followers 1K Following CXApp, The Workplace SuperApp, connects every experience in your workplace no matter who you are, where you are, or what you are doing.
RealService @RealService
1K Followers 2K Following RealService - customer experience & insight tools & know-how to put customers at the heart of your real estate business #CustomerExperience #cx
Clare Muscutt @ClareMuscutt
2K Followers 2K Following Women in CX Founder & CEO, Podcast Host, Global Keynote Speaker, Customer Experience Thought Leader
Colin Pappas @cjpappas
145 Followers 599 Following #CustomerSuccess #analytics #CustomerHealth #CustomerExperience
Melissa Breker @melissabreker
3K Followers 3K Following Facilitation, change mgmt, coaching & speaking. Connects people around ideas and action. Curious. Australian+Canadian.
Savantis Solutions @SavantisLLC
2K Followers 2K Following We make world-class solutions affordable. Leaders in IT Staffing and Consulting Services. #Savantis #SAP #S4HANA
Antlere @Antlere
438 Followers 437 Following Antlere is an #NPS® based survey deployment and feedback analysis system that uses AI technology to help you make smarter decisions for your business. #CX #CEM
Avtex @avtex
1K Followers 834 Following Fueling exceptional customer experiences | A TTEC Digital Company
Rebrandly @RebrandlyBuzz
27K Followers 20K Following Helping #SocialMedia & #DigitalMarketing boost #ROI #Branding and #ClickTracking with #DomainRegistration #API & #URLShortening to power #BrandedLinks
#Sheffieldissuper @Sheffieldis
31K Followers 25K Following Promote everything that is #SHEFFIELD under the hashtag #Sheffieldissuper 👊- Sheffield's first and oldest hashtag. 📩 [email protected] #TIP #BTC
Fuck You Marketing @fckUmarketing
260 Followers 108 Following You're merely an obstinant piece of #flesh, standing between my client and your credit card. We WILL fuck you up, for your money.
Rossco R. @Robinson_Ross
1K Followers 1K Following Consulting Partner | 🇿🇦 Born | From the shire to the big smoke
Lindsay Anders @LindsayAnders4
13 Followers 143 Following
@innovative_cx @innovative_cx
3K Followers 2K Following Founder @innovative_cx | Consultant, Speaker, Educator Global Ops, @CXPA_Assoc board chair| #custexp | #CallCenter | @robert_azman | #CustomerService |
Identity Otherwise @IDOtherwise
3K Followers 3K Following Serving #entrepreneurs and #smallbiz owners through problem solving operations and brand/personal identity challenges; #Strategy, #Self, #Operations
Deborah Collier @DeborahmCollier
36K Followers 35K Following Award Winning Strategic & Futurist Leader® in Digital, Business, Media & Technology. CEO, Author, Creator, Keynote Speaker, President - Digital Skills Authority
designdisplayed @designdisplayed
2K Followers 2K Following Are you Creative or know someone who is? interesting projects to promote & display, I love them all.
Five Years of Customer Experience Reflections. Five Strategies to Consider for 2023 by @Amanda_CXfromCA customerthink.com/five-years-of-… via @customerthink
Mike Tindall the birth might of been rapid for you because you spent most of it passed out on the floor #ImACeleb
Congratulations to #UoB Medical Student Elise Davis on her poster presentation #esicm2022 today. Photo posted with permission
🙌🏼❤️🙌🏼
An emotional moment at Welford Road as @TomYoungs87 leads @LeicesterTigers out for the final time. #GallagherPrem
Direct-To-Consumer: What It Means For Legacy Brands By Amanda Davis (Forshew) @Amanda_CXfromCA Via @customerthink bit.ly/3MZbwbN #marketing #D2C
When I hear people whining about wearing a mask, or not being able to get lashed with 20 mates every night, I also think of my friend Kate Garraway’s extraordinary courage, resilience & dignity in the face of unbearable heartache. And I say to the whiners: shut up.
8 Simple Ways to Inspire and Enable Employees to Deliver a Superior Customer Experience by @Amanda_CXfromCA customerthink.com/8-simple-ways-… via @customerthink
8 Simple Ways to Inspire and Enable Employees to Deliver a Superior Customer Experience by @Amanda_CXfromCA customerthink.com/8-simple-ways-… via @customerthink
8 Simple Ways to Inspire and Enable Employees to Deliver a Superior #CustomerExperience by @Amanda_CXfromCA customerthink.com/8-simple-ways-… via @customerthink
Thank you to the 5th Form, L6 and U6 today- some really excellent work done, conversations had, and assignments handed in concerning the Cold War, French Revolution and Reformation. Same staff; same students; same inspiration; just a different location. #AlwaysPartoftheRGS
A customer success mindset can't save CX alone, says @SampsonLee_CX ow.ly/ravF30p30bt #custexp #CX
Company Values Are the “North Star” for Your Customer Experiences by @Amanda_CXfromCA customerthink.com/company-values… via @customerthink
Company Values Are the “North Star” for Your Customer Experiences @Amanda_CXfromCA ow.ly/pQaS50wS6ey #Custserv #Custexp #CX
After a good night’s sleep, spirits are high amongst our Silver @DofESouthEast expeditioners as 2 of the groups depart on Day 2 of their practice expedition in the @BreconbeaconsNP @RGSGuildford
The latest The cloud computing, cloud, digital Daily! paper.li/UK_CIF/1494252… Thanks to @Amanda_CXfromCA @InsurTECH_Book #digitaltransformation #innovation
If You Think and Act as a Start Up, You’ll End Up Doing Things Differently by @Amanda_CXfromCA customerthink.com/if-you-think-a… via @customerthink
There's a lot to learn from startups, and they way many of them approach customer experience, especially in comparison with older, more traditional businesses. On @customerthink, @Amanda_CXfromCA shares some good real world examples. #CX #CustExp buff.ly/2ZxN3QC
Why Every Business Leader Needs to Experience How a Customer Feels by @Amanda_CXfromCA ow.ly/GRhF50uwaVA via @customerthink #CX #CustExp #emotions #empathy Critcal to really understand customer pain points
Why Every Business Leader Needs to Experience How a Customer Feels by @Amanda_CXfromCA customerthink.com/why-every-busi… via @customerthink #cx #leadership
La excelencia en el servicio de marcas como @amazon, @Uber, @netflix transfieren expectativas en experiencias que las empresas deben atender @Amanda_CXfromCA @customerthink bit.ly/2H0IHxp
Trends for United States
You might like
