FreeToHelp @FreeToHelp

#FreeToHelp is a @JennySueDempsey & @LeslieO project! We want to learn how #custserv orgs can empower frontline agents so they’re truly #FreeToHelp. FreeToHelp.com Joined August 2017

Tweets

54
Followers

226
Following

729
Likes

35

FreeToHelp @FreeToHelp

8 years ago

Are you #FreeToHelpYourself? A look at self-care in the workplace ow.ly/an8B30ingLJ #FreeToHelp #SelfCare #Employees #Care #Work #Job #Workplace #cctr #CustServ #People #Life #DailyGrind #Health

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FreeToHelp @FreeToHelp

8 years ago

Here's what a real #CustServ rep has to say about NOT being #FreeToHelp. You can take the survey too at bit.ly/2i6CGTE

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FreeToHelp @FreeToHelp

8 years ago

Here's what a real #CustServ rep has to say about NOT being #FreeToHelp. You can take the survey too at bit.ly/2i6CGTE

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FreeToHelp @FreeToHelp

8 years ago

Here's what a real #CustServ agent has to say about being #FreeToHelp. You can take the survey too at bit.ly/2i6CGTE

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FreeToHelp @FreeToHelp

8 years ago

Here's what a real #CustServ rep has to say about NOT being #FreeToHelp. You can take the survey too at bit.ly/2i6CGTE

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FreeToHelp @FreeToHelp

8 years ago

Here's what a real #CustServ agent has to say about being #FreeToHelp. You can take the survey too at bit.ly/2i6CGTE

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FreeToHelp @FreeToHelp

8 years ago

Here's what a real #CustServ rep has to say about NOT being #FreeToHelp. You can take the survey too at bit.ly/2i6CGTE

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FreeToHelp @FreeToHelp

8 years ago

Here's what a real #CustServ agent has to say about being #FreeToHelp. You can take the survey too at bit.ly/2i6CGTE

0 1 1 0 0

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FreeToHelp @FreeToHelp

8 years ago

Here's what a real #CustServ rep has to say about NOT being #FreeToHelp. You can take the survey too at bit.ly/2i6CGTE

0 0 0 0 0

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FreeToHelp @FreeToHelp

8 years ago

Here's what a real #CustServ agent has to say about being #FreeToHelp. You can take the survey too at bit.ly/2i6CGTE

0 0 0 0 0

Download Image

FreeToHelp @FreeToHelp

8 years ago

Here's what a real #CustServ rep has to say about NOT being #FreeToHelp. You can take the survey too at bit.ly/2i6CGTE

0 1 1 0 0

Download Image

FreeToHelp @FreeToHelp

8 years ago

Here's what a real #CustServ agent has to say about being #FreeToHelp. You can take the survey too at bit.ly/2i6CGTE

0 0 1 0 0

Download Image

FreeToHelp @FreeToHelp

8 years ago

Here's what a real #CustServ rep has to say about NOT being #FreeToHelp. You can take the survey too at bit.ly/2i6CGTE

0 0 0 0 0

Download Image

FreeToHelp @FreeToHelp

8 years ago

Here's what a real #CustServ agent has to say about being #FreeToHelp. You can take the survey too at bit.ly/2i6CGTE

0 0 0 0 0

Download Image

FreeToHelp @FreeToHelp

8 years ago

Here's what a real #CustServ rep has to say about NOT being #FreeToHelp. You can take the survey too at bit.ly/2i6CGTE

0 1 1 0 0

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FreeToHelp @FreeToHelp

8 years ago

Love your #CustServ job because you are #FreeToHelp #customers? Take our survey & tell us WHY: bit.ly/2i6CGTE

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FreeToHelp @FreeToHelp

8 years ago

Here's what a real #CustServ agent has to say about being #FreeToHelp. You can take the survey too at bit.ly/2i6CGTE

0 1 1 0 0

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FreeToHelp @FreeToHelp

8 years ago

This post asks if "wrong" employees are causing poor #CustExp? You may have "right" ppl but they're not #FreeToHelp! bit.ly/2x4lb98

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FreeToHelp @FreeToHelp

8 years ago

Here's what a real #CustServ rep has to say about NOT being #FreeToHelp. You can take the survey too at bit.ly/2i6CGTE

0 1 1 0 0

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FreeToHelp @FreeToHelp

8 years ago

Businesses will soon be offering #CustServ via #WhatsApp bit.ly/2goRiJQ Is this good a good thing? Will reps be more #FreeToHelp?

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Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr

Jeremy Watkin @jtwatkin

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Customer Contact Advi... @CustomerContAdv

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North America’s top #CX event series! Bringing together leading Customer Experience professionals for over 10 years.

Join our next event - DCX on March 29-30

SI: Customer Experien... @DigitalCustX

2K Followers 1K Following North America’s top #CX event series! Bringing together leading Customer Experience professionals for over 10 years. Join our next event - DCX on March 29-30

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CLCA Call Direct was founded to provide multi-channel support for back-office, sales and customer service staff across a range of industries +44 (0)333 600 5005

CLCA Call Direct @Call_Direct

811 Followers 3K Following CLCA Call Direct was founded to provide multi-channel support for back-office, sales and customer service staff across a range of industries +44 (0)333 600 5005

Call Centre Revolution, a Call Centre Campaign to stop Call Centre Exploitation. Nucaaw is the first Trade union to fight for Call Centre employees.

Call Centre Revolutio... @NUCAAW

821 Followers 2K Following Call Centre Revolution, a Call Centre Campaign to stop Call Centre Exploitation. Nucaaw is the first Trade union to fight for Call Centre employees.

Marc Cabrera @MarcACabrera25

7 Followers 33 Following Corporate Contact Center Manager at MGM RESORTS.

#Founder of @RedeHealth, #startup enthusiast, #mentalhealth advocate, passionate about #healthcare #innovation & all things #digitalhealth.

Beck Roemen @BeckyRoemen

2K Followers 2K Following #Founder of @RedeHealth, #startup enthusiast, #mentalhealth advocate, passionate about #healthcare #innovation & all things #digitalhealth.

CX Forums is the next evolution in professional meetings and events for the CX industry created by the producer of CX Talks. #cx #hx #ux #mrx

CX Forums @CxForums

2K Followers 3K Following CX Forums is the next evolution in professional meetings and events for the CX industry created by the producer of CX Talks. #cx #hx #ux #mrx

DeskMoz provides 24x7 Live Chat Operators for your Website. Lead Generation & Live Chat Support. Try your 10 days free trial. #CX #leadgeneration #custserv

DeskMoz @DeskMoz

499 Followers 4K Following DeskMoz provides 24x7 Live Chat Operators for your Website. Lead Generation & Live Chat Support. Try your 10 days free trial. #CX #leadgeneration #custserv

KlantContactCentrum | Klantcontact | Klantenservice | Customer Contact | Customer Service | Customer Care | overheidincontact | KCC 2.0 innovation

KCC @kccnl

MaritzCX, An InMoment... @MaritzCX

4K Followers 2K Following Own The Moments That Matter

KOVA Corp is a leading voice in the communications industry with solutions for public safety, customer service, and workforce optimization.

KOVA Corp @KOVACorp

563 Followers 1K Following KOVA Corp is a leading voice in the communications industry with solutions for public safety, customer service, and workforce optimization.

Follow us for inspirational quotes - #Product #CustServ #UX #UI inspiration #Design #QA #Devquotes 🔥🔥🔥 An initiative by @freshworksinc

Customer Service Quot... @service_quotes

483 Followers 2K Following Follow us for inspirational quotes - #Product #CustServ #UX #UI inspiration #Design #QA #Devquotes 🔥🔥🔥 An initiative by @freshworksinc

#AI-driven smart recording tool. Record and capture highlights from your video meetings #onlinemeetings #smartrecording #notetaker #meetingassistant

Voicefox @voicefoxHQ

540 Followers 2K Following #AI-driven smart recording tool. Record and capture highlights from your video meetings #onlinemeetings #smartrecording #notetaker #meetingassistant

Keeping your Customers happy!

We work to improve measurable results in Customer Satisfaction, Retention and Reputation.

Customer Heroes @Customer_Heroes

320 Followers 438 Following Keeping your Customers happy! We work to improve measurable results in Customer Satisfaction, Retention and Reputation.

Adina Raven-Everett @ravenbluered

187 Followers 564 Following If I were a muffin, I'd be Banana Nut

Ndleleni Sivuyile @sn0910001

539 Followers 3K Following 😀0637416423

RDI has you covered for your business outsourcing needs: Contact Center, IT, Market Research, Digital. Winning Smart since 1978. https://t.co/0ISvfO2Qoh

RDI Corporation @RDICorporation

271 Followers 558 Following RDI has you covered for your business outsourcing needs: Contact Center, IT, Market Research, Digital. Winning Smart since 1978. https://t.co/0ISvfO2Qoh

M VENKATESHWAR REDDY @malakayagaru

34 Followers 286 Following

Host2.us @Host2us

784 Followers 1K Following Free WordPress hosting in minutes! Get your free website now: https://t.co/Bgl7ggJv0x

Your top-performing CS agents now speak 150+ languages. Real-time translation software available for Salesforce, Zendesk, Oracle, ServiceNow and more.

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1K Followers 1K Following Your top-performing CS agents now speak 150+ languages. Real-time translation software available for Salesforce, Zendesk, Oracle, ServiceNow and more.

The Focus Group creates customer experience events focussed on improving every aspect of corporate interaction with customers and employees.

#CustomerExperience @CustExpWorld

10K Followers 8K Following The Focus Group creates customer experience events focussed on improving every aspect of corporate interaction with customers and employees.

NORO Research @NORO_Research

868 Followers 4K Following Noble Research and Outsourcing Firm

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Gregg Gregory, CSP @TeamsRock

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Sales Director @GlowTouch | Love talking about #CustomerSupport, #CX, #BPO, #CustomerSuccess and #Outsourcing. Email: matt.parker@glowtouch.com

Matt Parker @Matt_GlowTouch

182 Followers 691 Following Sales Director @GlowTouch | Love talking about #CustomerSupport, #CX, #BPO, #CustomerSuccess and #Outsourcing. Email: [email protected]

Britt Sly @slytlysweet

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AnalyticsHub @AnalyticsH

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Just a Twitter dedicated to bringing you the best quotes from people from alternate timelines and therefore, alternate realities. #Woah

Quotes from Alternate... @AlternateTime12

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89 Followers 173 Following AVP Corporate Strategy #WebChat Support Expert. Over a decade experience in #callcenter #outsourcing #strategy.

Problems w/ #agentattrition in your #callcenter? We will tell you who is going to leave, why they are going to leave, and what you can do to save them.™ #CCTR

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Jewellery made to be gifted, loved, and worn on repeat. ✨ Meaningful to give, easy to style, impossible to do without. 😉 🤳Use #CandereMoments to get Featured.

Candere By Kalyan Jew... @CandereByKalyan

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We specialise in the development of skills & capabilities of individuals & teams in the pharmaceutical industry. We have delivered training across the globe

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144 Followers 354 Following We specialise in the development of skills & capabilities of individuals & teams in the pharmaceutical industry. We have delivered training across the globe

Social Media Marketing services, the results you need to help grow your business or achieve your goals.

digiconmarketing@hotmail.com

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5K Followers 4K Following Before: Stuck at home 🏠 | Isolated 😞 | Missed opportunities ❌ After: Work anywhere ✈️ | Coworking spaces 🏢 | More freedom 🔥

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http://t.co/5WPJlJrncj is knowledge base software made with love in Boulder, CO. We love reading and sharing stories about #custserv and #startups.

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Lessonly is now part of @SeismicSoftware! New company. Bigger, better training and coaching offerings. Give them a follow for the latest and greatest.

Lessonly (now part of... @lessonly

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Talking customer service @helpscout, tweeting #custserv, #cx, leadership, dad jokes. He/Him @mrpatto@aus.social

https://t.co/e4j1uF0Wj0

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I consult/advise companies on next-generation and disruptive contact center solutions and help with sourcing and procurement

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The CC Exchange @TheCCExchange

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Enabling consumers and companies to interact on one simple platform. Consumers - Report your experiences. Companies - Respond publically.

GoodOrBadExperience @GoodOrBadExp

2K Followers 3K Following Enabling consumers and companies to interact on one simple platform. Consumers - Report your experiences. Companies - Respond publically.

#CX #entrepreneur @Clarabridge, passionate about growing businesses the right way—with humility. Husband to my amazing Viking wife, “Papa” to adorable twins.

Jagrit Malhotra @CB_Engage

5K Followers 3K Following #CX #entrepreneur @Clarabridge, passionate about growing businesses the right way—with humility. Husband to my amazing Viking wife, “Papa” to adorable twins.

Safelite @SafeliteBlog

456 Followers 648 Following Check out @Safelite for the latest info!

Your Call Center Sourcing Experts! Free Strategy Sessions and Referrals to Proven Agencies in the US, Canada, Europe, Asia, Latin America, & South Africa.

WorldwideCallCenters @WWCallCenters

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Customer Experience S... @CXToronto

675 Followers 658 Following Please go follow our main account @DigitalCustX for the most up-to-date information about our CX series of events!

Cindy Garrett @Clgarrett33

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Founder of Satsum - Customer Satisfaction Made Simple. Mostly tweeting about: Innovation, Mobile, Digital and MR.
@satsumrocks | http://t.co/ATXBXFuAfc

Andy Lees @andylees

1K Followers 2K Following Founder of Satsum - Customer Satisfaction Made Simple. Mostly tweeting about: Innovation, Mobile, Digital and MR. @satsumrocks | http://t.co/ATXBXFuAfc

Cloud #cctr evangelist. Passionate technologist focused on adding business value to improve #custserv. Runner. Triathlete. Foodie. Jersey boy.

Rich Fox @richb_fox

143 Followers 330 Following Cloud #cctr evangelist. Passionate technologist focused on adding business value to improve #custserv. Runner. Triathlete. Foodie. Jersey boy.

Michael Konikoff 🇮... @loyaltybuff

2K Followers 3K Following Passionate about 🇮🇱Consumer Loyalty/Engagement #loyalty, #customer, #engagement

Daniel Hughes @BizProcess_Dan

315 Followers 612 Following Processes make the world go round -Mining -Conformance -Automation -Power BI -Power Platform

Right answers, right place, right time. Predictive Q&A (powered by #AI) is the next generation of web #selfservice, #customerservice, & #customersatisfaction.

AnswerDash @answerdash

1K Followers 64 Following Right answers, right place, right time. Predictive Q&A (powered by #AI) is the next generation of web #selfservice, #customerservice, & #customersatisfaction.

GuideSpark is the leader in change communications guiding over 1,000 enterprise customers to business success by changing the hearts and minds of employees.

GuideSpark @guidespark

4K Followers 4K Following GuideSpark is the leader in change communications guiding over 1,000 enterprise customers to business success by changing the hearts and minds of employees.

David Turner @DavidTurnerCXO

652 Followers 251 Following Leader in the #cx industry. CEO of @WebhelpUK. Views are my own.

🚧 Work in Progress | 📚🗣️ Author & Speaker | 🎓 MSc Student I am launching an exciting new venture in Autumn / Fall of 2024. Watch this space.

Daryn Mason @CxDaryn

6K Followers 6K Following 🚧 Work in Progress | 📚🗣️ Author & Speaker | 🎓 MSc Student I am launching an exciting new venture in Autumn / Fall of 2024. Watch this space.

Gautrey: The Radical ... @colingautrey

21K Followers 161 Following Flow with the world – on your own terms. Coach, Author, Strategist. Are you Built for More?

Successories @successories

4K Followers 5K Following Successories is the authority on motivation, and the leading provider of motivation products, recognition awards and corporate giveaways.

Customer Care & Contact Center Ops Expert. Passionate about CX & customer effort. ODYN Masters degree. https://t.co/yd4Bij4ikf. Boomer Sooner!

Michael Tudor 🇺�... @MichaelTudor_MA

424 Followers 1K Following Customer Care & Contact Center Ops Expert. Passionate about CX & customer effort. ODYN Masters degree. https://t.co/yd4Bij4ikf. Boomer Sooner!

I have a proven record of customer satisfaction in Hospitality and Gastronomy and this is where I have picked up the essential skills to be a Recruiter.

Edward Hirst @hirst_pp

144 Followers 901 Following I have a proven record of customer satisfaction in Hospitality and Gastronomy and this is where I have picked up the essential skills to be a Recruiter.

Ready to take the distance out of digital? Enable real human connections in your digital space. #CX #CustomerService #CallCenter #Cobrowse

glance @glancenetworks

2K Followers 2K Following Ready to take the distance out of digital? Enable real human connections in your digital space. #CX #CustomerService #CallCenter #Cobrowse

The home of Customer Contact Expo, Top 50 Companies for Customer service and hub of all your contact centre and customer service news needs.

CallCentre.co.uk @callcentrefocus

7K Followers 900 Following The home of Customer Contact Expo, Top 50 Companies for Customer service and hub of all your contact centre and customer service news needs.

rachael corcoran @rachaelcorcora2

199 Followers 454 Following Creative Customer Experience, Design Thinking, Innovation, Design is in the Detail

Founder of Awaken Inner Courage. Former Corporate Director of The Ritz-Carlton #transformation #executive_coaching#Leadership #EmployeeEngagement

Alexandra Valentin @AlexValentin95

346 Followers 95 Following Founder of Awaken Inner Courage. Former Corporate Director of The Ritz-Carlton #transformation #executive_coaching#Leadership #EmployeeEngagement

#customerservice #customerexperience #cx #values #leadership #passion for people #hire the smile train the skills #books

Silvia Timotin @SilviaTimotin

487 Followers 941 Following #customerservice #customerexperience #cx #values #leadership #passion for people #hire the smile train the skills #books

Business insights through Mystery Shopping. Increasing #customersatisfaction & improving the #customerexperience for retention reputation and revenue.

CustomerwiseUK @CustomerwiseUK

856 Followers 4K Following Business insights through Mystery Shopping. Increasing #customersatisfaction & improving the #customerexperience for retention reputation and revenue.

#CX University is the innovative and groundbreaking educational opportunity for professional development in the #CustomerExperience discipline.

CX University @cxuniversity

1K Followers 413 Following #CX University is the innovative and groundbreaking educational opportunity for professional development in the #CustomerExperience discipline.

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