Randy Rubingh @randyrubingh
author “Call Center Rocket Science” looking for small call centers to beta new forecasting/ scheduling service. https://t.co/iGvjRZqy1s callcenterrocketscience.com San Francisco, Ca Joined March 2009-
Tweets2K
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Likes18
#Landrover #Landrover Pasadena snorkel breaks for second time on my defender - LandRover Pasadena tries to get out of fixing it saying it was from a car wash - but the car hasn’t been through a car wash ! really ?? come on guys honor your warranty !
great, friendly service today at the American Airlines counter - thanks Yvette ! #Laxato #AmericanAirlines
Check out chrisrubingh's video! #TikTok vm.tiktok.com/ZTdCex3T7/
Question/ informal survey : would you be willing to listen to a sales pitch of a customer service outsourcer who is utilizing formerly incarcerated persons as agents, providing badly needed jobs for those re-entering the work force ? #justicereform
When it comes to support one expects better than rude and bait and switch tactics from @Apple #extracharges
86 Mets !! My most amazing moment as a fan - it will never be topped ! I’ve seen the end of this game dozens of times but I’m still nervous #NBCSNVault
The moment he was announced caught #NicholasRubingh a little off guard #Muhlenberghonors
#MuhlenbergHonors proud day watching on the big screen with recipient #NicholasRubingh and entering freshman Christopher Rubingh
Randy Rubingh retweeted
Do Your Employees Care More About Policy or Customers? Company policies are often created for good reasons, but bit.ly/2WU9EXH
companies that cannot accomadate simple customer requests and and are willing to churn them , cannot survive in the long run. I’m talking to you @HelloFresh
Randy Rubingh retweeted
Upcoming Call Center Events, Announcements, and Classifieds - - A Service of Call Center Times lnkd.in/eHp_u6q
Working on a new forecasting / scheduling product - here’s the difference - it’s a service - nothing to buy or learn - free WFM advice and beta pricing in return for feedback and patience as we get off the ground Callcentetforcaster.com #Callcenter #wfm
Working on a new forecasting / scheduling product - here’s the difference - it’s a service - nothing to buy or learn - free WFM advice and beta pricing in return for feedback and patience as we get off the ground Callcentetforcaster.com #Callcenter #wfm
See below
The interesting thing is customers didn’t want to use the ATMs and had literally to be forced to by creating long lines in the bank —but we think the customer is always right ?! #callcenter #CustomerExperience #CustomerService
Congrats !
Makes me sad to think centers can do this to people - we need less fluff and more talk about what the #callcenter is really like so we can fix this - hang in there @PennyWright_RYH
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